The topic of my speech today is: advocating family service and showing the style of Red Shield.
Before I begin my speech, I want to tell you something that happened to me: not long ago, a businessman from Jiangsu came to Beilun District to invest and set up a company. After submitting all the information about the establishment of the company, he asked me: When can I get the license? He was surprised when I told him that it only took half an hour. He told me that in some places in Jiangsu, it takes at least a week or even half a month. He heard that Ningbo has a good investment environment and many preferential policies, and he came to invest specially. Although the company has not yet started operation, it has actually felt an efficient, standardized and clean service atmosphere from the efficiency and service attitude of the industrial and commercial departments.
This incident deeply touched the merchants and me, and made me deeply realize that family service is not just a slogan. It is reflected in every word and deed of our work, in every procedure and link of our work, in whether our services are in place, whether our policies are open and transparent, and whether our procedures are simple and efficient, which affects enterprises.
Speaking of affection, our hearts are full of warmth and emotion. What is kinship? Affection is the eternal beauty talk of "making pears taste sweet and warm", the love of my mother who protects my body with the only umbrella in rainy days, the comfort and care of my friends when I am lonely and helpless, and the understanding and tolerance of love after the precipitation of life ... With the rapid development of the times, affection continues the constant warmth with different carriers.
What is the service? In Modern Chinese Dictionary, it is defined as working for the benefit of the collective (or others) or for a certain cause. For us industrial and commercial cadres who work in the front line of registration, service requires us to pay more attention to the development of enterprises and relationships, be the vanguard in the tide of reform, be the screw in the building, work for the interests of enterprises and work for regional economic construction.
When I raise my right hand under party flag, I solemnly swear that I will serve the people wholeheartedly! To tell the truth, I haven't really found the focus of my service. When I joined the front line of industry and commerce and stepped into the registration hall, my service only stayed in administration according to law, doing business, obeying the law and doing my duty. However, after I worked for a while, my thoughts changed. ...
In the registration hall, touching scenes are often seen. I see that in order to save the time of enterprises and prevent them from making an extra trip, our comrades often work overtime and even take advantage of lunch breaks; When I saw that the materials prepared by the enterprise were incomplete, our comrades did not simply return them, but explained them in detail, listed the matters that should be paid attention to, or drafted relevant materials for them; I see that when things are not finished and managers of enterprises feel embarrassed, our comrades take the initiative to get in touch with the bosses of enterprises and actively communicate to reduce the pressure on managers; I see that when managers of enterprises ask irrelevant questions, our comrades explain laws and regulations, list matters needing attention, and help enterprises clear their minds. ...
Maybe these things seem so trivial, but how much patience and meticulous care does it take to make these seemingly trivial things perfect from beginning to end? A day's affection is easy, but a few years' service is considerate, patient and modest. This is a high sense of work responsibility, which makes our comrades turn respecting others and being friendly to others into a completely conscious behavior.
Another very touching thing happened in our registration hall. It was a typhoon day. At three o'clock in the afternoon, Comrade Jong Li received a phone call from a businessman in Taiwan Province Province from the foreign investment window. The businessman said that he was in Ningbo to discuss a project with Yashuo enterprises in Taiwan Province Province, and he was going to settle in Ningbo Development Zone. He wants to know some industrial and commercial laws and regulations about printing. Due to the tight stay time, he could not come to the window for consultation. In this case, as a rule, we can choose a few pages of laws and regulations to fax to him, but Comrade Jong Li doesn't think so. He thought. After work, Jong Li collected relevant information and was ready to leave. It was dark and stormy at that time, and even it was difficult to open an umbrella. Jong Li plunged into the rain. When he arrived at Ningbo CITIC International Hotel, he was soaked to the skin. Business owners were both surprised and moved when they got the information. He really doesn't know what to say to praise this young man, a simple civil servant.
There are many examples like this. For example, in order to help enterprises move smoothly from other provinces to our region, our comrades went to Kunshan, Jiangsu Province twice to coordinate and communicate with local government departments; For example, in order to promote the marriage between private enterprises and foreign capital, our comrades actively collect information to help enterprises bridge the gap with foreign capital; For example, in order to support enterprises to form enterprise groups, our comrades help enterprises to make plans, draft texts and prepare relevant materials. ...
These tasks are not directly related to the registration, nor are they within the scope of our duties, but our comrades still go all out and finish them seriously. In our view, family service is not only a smile greeting, but also a solution for the masses regardless of gains and losses, and doing our best to escort the enterprise.
I am often touched and inspired in the registration hall. In recent years, I have been thinking about what makes our comrades be conscientious and hard-working, so that they would rather bother themselves a hundred times than let the masses make an extra trip, so that no matter how busy and tired they are, they will always maintain a modest attitude, do things, ask questions and help the masses. It is a kind of empathy with my heart than yours, a kind of overall feeling of "everyone is an investment environment and everyone is a regional image", and a noble realm of serving the economy and being a good public servant.
My understanding of "affection" and "service" has deepened and sublimated, which has exerted a subtle influence on me and promoted me. It is true that it is understandable to administer and handle affairs according to law, but only when we really interpret the connotation of service with emotion, truly put ourselves in the enterprise's shoes and take the enterprise's affairs as our own business, can our service truly embody the concept of "people-oriented" and the red shield on our shoulders truly glow with dazzling brilliance.
The 16th National Congress of the Communist Party of China put forward the loud slogan of "keeping pace with the times and building a well-off society in an all-round way", and the district committee blew the horn of "starting a second business". The times are calling us. Comrades, under the guidance of the spirit of Red Shield, let us strive to build a new port area with prosperous economy and social progress.
Thank you!