As far as I know, AVIC Samsung's service is more professional and humanized. Its customer service system is based on accurate, fast and friendly business services, and its competitiveness is innovative and differentiated value-added services. Under the guidance of the corporate culture of customer first and correct management, we will provide customers with perfect service experience through enthusiastic and professional employees. Since its opening, the company has been committed to the construction of service channels and customer contact platforms, and has continuously improved its service level, forming an all-round, three-dimensional and compound service network of people (business personnel come to handle business for customers), places (customer service center counters) and air (websites, national unified customer service hotlines and SMS services).

The company attaches great importance to the stability and maintenance of customer relations, sends blessings and care on birthday festivals, and holds a series of customer feedback activities every year to provide high-end customers with high-quality value-added services such as aviation accident insurance, emergency rescue, health management services and airport VIP services, and maintain good relations with customers.

I hope the answer will help you.