Then, are we directly rushing to customers under the slogan of "anti-clearing and regaining sight, give me an order"? That's absolutely impossible, it will only scare away customers. We should master the skills, and we should not act too hastily or drag our feet. What we have to do is to make clear our identity, be familiar with product knowledge, improve our professional quality, then analyze the enemy's situation, know ourselves and ourselves step by step, and tell the truth to our guests. In this way, I believe Cycas should blossom.
Here, I want to share some secrets of the predecessors of Wulin. It depends on your understanding. 1, think about how much we have paid to our customers, and why are our customers not moved? Why on earth? There are actually many reasons. For example, many salesmen have the wrong mentality, which leads to a single quotation at ordinary times, and the guests will answer whatever they say, regardless of others and their intentions. After a long time, customers have become accustomed to this model, and it is only natural to ask the price. At this time, we should consider which aspects of ourselves need to be improved, which angles have not been considered, which factors have been ignored, and so on.
2. Ask more about the guests. First of all, we must firmly believe that this customer is mine and will cooperate with me sooner or later. It's only a matter of time. What we have to do now is to advance the time, advance it and advance it again. Reasons: lack of awareness, no plan, poor sales, just acting as an agent, building a new factory or moving, being restructured, single variety, limited customers, being too busy, too expensive, not knowing about your company, not trusting, not having a computer, not being managed, and so on. I'm not afraid. I'm going to worship Buddha and kill ghosts. Knowing the present situation of the guests, we can make plans and take further measures. Grasp the customer's psychology, think about the customer's thoughts, worry about the customer's urgency and worry about the customer's worries. You need to know what he is thinking and what he is worried about. What concerns does he have? Solve problems for customers, do something for customers, be serious and responsible for customers, do practical things and do good things for customers, let customers feel your service, let him trust you, and let him feel that you are his most loyal, reliable and stable supplier.
3. Always maintain high morale and positive working attitude. Your thoughts must be positive. As the old saying goes, as long as the mind does not decline, the solution is always more difficult than it is. Don't panic, don't mess, keep a clear head and clear thinking. From ruin, justice is awesome. We should analyze problems and solve them. It is normal to have problems. Great! I just like challenges. Is it interesting? Life is full of fun, just like a game. 4. Conquer customers and carry forward the spirit of leeches sucking blood. This spirit is not only reflected in working hours, but also in spare time. You must be patient, persistent and indomitable, and be moved by your persistence.
Customer, make God cry, "cry" and say: Alas, young man, I really admire you. Your spirit is worthwhile.
Our business people go to study. Come and talk to * *! I was hired with a high salary.
5. Have you ever encountered a claim? Panic? Something wrong? You don't need it. If you can solve it, you can solve it. If you can't, you can avoid, dilute and avoid the problem. This requires that your thinking must be flexible.
6. For those who are hesitant and indecisive, they should be "half-pushed" at an appropriate time. As long as he shows his willingness to place an order, he will swallow mountains and rivers and let customers feel an irresistible force. Of course, after receiving the order, we should do the service and products well, otherwise it will be a one-time deal. 7. Sometimes, don't tell the guests all the details at the beginning of the quotation process, and don't quote the lowest price at the beginning. Let the guest bargain and make him feel that the price you give is the lowest price he can squeeze. Of course, we must assess the situation, be alert and wise, and don't steal the chicken and not eat the rice, and be led by the guests. It's right to stop.
8. Properly brag about yourself and make customers feel that your suppliers are of high quality, not the kind of guerrilla warfare. Guests want to find a stable supplier, just as we want to find a stable big customer.
9. What should I do if I meet a guest who will be below your cost price as soon as he opens his mouth? Give up ... >>
Question 2: The customer has never placed an order. How to urge customers to place orders? Any good suggestions? 20 points, there are many things, so don't ask. There is a process. Li Yunlong has something worth learning. Never do business at a loss. Especially for customers who don't give samples freight.
Question 3: If a customer submits an order and fails to pay, how can he make a reminder? Did you encounter any difficulties on the way to pay? You can tell me everything! Our order for today will be issued before 4 pm!
Whatever the reason, ask yourself if you have encountered any difficulties and ask politely.
You decide the delivery time yourself, to the effect that you won't pay at 4 o'clock and can only deliver the goods tomorrow.
Question 4: The customer said he wanted to place an order. How can he urge customers to place orders earlier? Until the end of September, the customer still said that the money could not be withdrawn until 1 1 month. Let's quote the price valid until 1 1 month again. When there is no problem with the quotation, we will start to further confirm the order details. It's almost 1 1 month now. The guest sent an email to apologize for the delay in placing the order and promised to place an order with us years ago. According to this situation, do the guests want to buy something? If possible, I hope the guests can place an order early. How should I reply? Please give some advice, thank you! ! ! It is also possible that the client's funds are not in place. . Wait a minute. If the customer doesn't want to buy it, he can directly refuse you or ignore you. . . That is to say, the sea freight may rise at the end of the year, which will affect the final cost, so it is best to arrange the price increase of the freight convention at the end of the year as soon as possible, so that the sooner customers place orders, the cheaper they will be. I think customers should buy it. I apologize. I have never met such a good customer. Basically, I will ignore you and let nature take its course. I haven't replied to the email the day before yesterday, and now the guest has sent another email to confirm. How should I reply? I answered anonymously.
Question 5: If I want to urge customers to place orders as soon as possible, how do I say "kiss"? After the payment is successful, the system will automatically reduce the inventory, and the unpaid baby will not be booked at that time, so I suggest you complete the payment as soon as possible, so as not to regret it because of the shortage ~! All the goods in our shop are in * * *, and they will not be replenished after being sold out!
Question 6: How to urge customers to place orders! You must have done something to make him uncomfortable. As a customer, you should be comfortable with three things: 1, comfortable eyes-that is, clothes should make people look comfortable; 2, comfortable ears-that is, speaking to make the customer feel that you are begging him and make him feel comfortable; 3, psychological comfort-that is, eyes are comfortable, ears are comfortable, and things should be done to make him comfortable; In this way, he is psychologically comfortable and he will pay the bill. But there are some taboos here: 1, don't give everything you want-you promise the customer whatever he asks you to do. Hang him, let him worry in his heart, let you not worry; This can also improve your position in the eyes of customers. You should let him know that not everything can be moved by me. I'm busy. 2. Avoid looking for customers, that is to say, don't show that you are eager to make customers pay the bill, so that customers feel that you are looking for him. Once you make the customer feel that you are begging him, there will be a taboo of 1. Don't worry if you can't pay the bill. Find someone with weight to help you lift the sedan chair. Your weight may not be enough here, but when you lift the sedan chair, remember to invisibly improve the status of the sedan chair person you find. For example, pour tea for the leader first, and then pour tea for the customer. Don't interrupt when the person carrying the sedan chair is talking. At this time, what you need is the weight of the leader, not his words. Specifically, your leader may be more clear; Don't talk about our products. You should try to make orders conceptually or from the perspective of customers and friends, which may be better!
Question 7: How to urge customers to place orders? He keeps saying that he wants to reconsider, which means he doesn't want it. The first time you said you were thinking about it, you were really thinking about it. Later, you perfunctory.
Think more about others next time, don't just think about giving orders by force.
Question 8: How to urge customers to place orders in time, and so is the telephone.
After all, there are many reasons why the guest won't place an order for you, such as: he can't beat the board, he is still making a comparison, you are cooperating for the first time, he is making a tentative inquiry, it's not time to purchase, the boss is on vacation, and many other reasons.
And there is only one reason to place an order for you, that is, the guest wants to place an order for you.
Therefore, I think that in order to maintain a long-term cooperative relationship with our guests, the following conditions must be met.
A: The product can meet his needs (quality, price, performance).
B: There are many things in service (such as efficiency, ability to deal with problems, after-sales and timely delivery).
C: Major. The words and deeds in daily email communication and instant communication with guests are the embodiment of their professionalism. The guests are far away in Chongyang, and everyone wants to cooperate with competent and professional sales.
D: location. I remember a big brother taught me two words. First, you can't make a documentary about sales, but you guide customers' thinking. The second is how to put your position right. Here I want to talk about the second point, the position. If you ask the factory or production department, it will certainly make them easier to operate, how to be simple to them, how to tell you, and how to let you discuss with the guests. This is the time to reflect our position, and of course it is also the time to test our ability. You have to be able to tell whether the reason of the factory/production department is true or not. We should stand in the customer's position and measure it with our own hearts as buyers. If I were you, would I accept it? Would I believe it? Do I think this business is helping me solve the problem?
In this case, I usually don't push it too hard. If the usual work is done enough, the guests can't run away. If one day, a guest on MSN will talk to me about yesterday's football match, his children, his vacation and then business, then this guest is yours.
Question 9: How to urge Taobao sellers to place orders without payment?
Terms of unpaid reminder
********
Dear buyer, I'm glad to see you buy our goods.
Please pay as soon as possible,
So that we can arrange delivery for you as soon as possible, ok?
Let you enjoy the food as soon as possible. If you need to cancel the transaction or other requirements, please feel free to contact us.
Dear buyer, I'm glad to see you buy our goods.
The postage has been revised for you, please pay it as soon as possible so that we can do it.
Arrange home delivery for you as soon as possible, so that you can enjoy the food as soon as possible. If you need to cancel the transaction or other requirements, please feel free to contact us.
Honey, the baby you photographed hasn't been paid yet.
Please pay in time.
Our delivery is automatically arranged according to the order of payment.
Yes, your prepayment system will deliver the goods for you earlier, and you can enjoy the food earlier.
Dear, I'm glad to see you buy our goods.
Your order is still unpaid.
Please pay as soon as possible. Oh, I-
Our activities also include
**
The next hour will be over,
If you fail to pay in time, the system will automatically restore the original price.
you can not
Enjoy the current preferential price again,
Question 10: How to write an email to urge customers to place an order 1. Considering that we have paid so much for our customers, why are our customers unmoved? Why on earth? There are actually many reasons. For example, many salesmen have the wrong mentality, which leads to a single quotation at ordinary times, and the guests will answer whatever they say, regardless of others and their intentions. After a long time, customers have become accustomed to this model, and it is only natural to ask the price. At this time, we should consider which aspects of ourselves need to be improved, which angles have not been considered, which factors have been ignored, and so on.
2. Ask more about the guests. First of all, we must firmly believe that this customer is mine and will cooperate with me sooner or later. It's only a matter of time. What we have to do now is to advance the time, advance it and advance it again. Reasons: lack of awareness, no plan, poor sales, just acting as an agent, building a new factory or moving, being restructured, single variety, limited customers, being too busy, too expensive, not knowing about your company, not trusting, not having a computer, not being managed, and so on. I'm not afraid. I'm going to worship Buddha and kill ghosts. Knowing the present situation of the guests, we can make plans and take further measures. Grasp the customer's psychology, think about the customer's thoughts, worry about the customer's urgency and worry about the customer's worries. You need to know what he is thinking and what he is worried about. What concerns does he have? Solve problems for customers, do something for customers, be serious and responsible for customers, do practical things and do good things for customers, let customers feel your service, let him trust you, and let him feel that you are his most loyal, reliable and stable supplier.
3. Always maintain high morale and positive working attitude. Your thoughts must be positive. As the old saying goes, as long as the mind does not decline, the solution is always more difficult than it is. Don't panic, don't mess, keep a clear head and clear thinking. From ruin, justice is awesome. We should analyze problems and solve them. It is normal to have problems. Great! I just like challenges. Is it interesting? Life is full of fun, just like a game.
4. Conquer customers and carry forward the spirit of leeches sucking blood. This spirit is not only reflected in working hours, but also in spare time. You must be patient, persistent and indomitable, and use your persistence to touch customers and make God cry and say, "Alas, young man, I really admire you." Your spirit is worth learning from our business people. Come and talk to * *! I was hired with a high salary.
5. Have you ever encountered a claim? Panic? Something wrong? You don't need it. If you can solve it, you can solve it. If you can't, you can avoid, dilute and avoid the problem. This requires that your thinking must be flexible.
6. For those who are hesitant and indecisive, they should be "half-pushed" at an appropriate time. As long as he shows his willingness to place an order, he will swallow mountains and rivers and let customers feel an irresistible force. Of course, after receiving the order, we should do the service and products well, otherwise it will be a one-time deal.
7. Sometimes, don't tell the guests all the details at the beginning of the quotation process, and don't quote the lowest price at the beginning. Let the guest bargain and make him feel that the price you give is the lowest price he can squeeze. Of course, we must assess the situation, be alert and wise, and don't steal the chicken and not eat the rice, and be led by the guests. It's right to stop.
8. Properly brag about yourself and make customers feel that your suppliers are of high quality, not the kind of guerrilla warfare. Guests want to find a stable supplier, just as we want to find a stable big customer.
10, it's now or never.