Leadership:
Everyone has a different understanding of entrepreneurship, innovation, creating strength and creating new achievements. Simply put, no matter you are a worker, a technician or a leading decision maker, no matter where you are, you can't be satisfied with the status quo. You must keep forging ahead, keep innovating and make greater contributions!
Combined with innovative work, the staff of Tongxiang Transportation Management Tax Collection Hall has such a slogan in their hearts: "Service has only a starting point, and satisfaction has no end"! It has become our goal to innovate and create Excellence in our posts.
Many of you here may have been to our collection. What is your impression? There is a long queue in the hall, and the number of owners who pay road maintenance fees, whether operating cars or private cars, is increasing day by day. In order to occupy the owner's time less, our tax collectors stick to their posts and try their best to provide the owner with "one-stop" charging service. However, by the end of the month, car owners all get together to pay fees, and there are often peaks in the toll hall, which makes the staff overwhelmed. Especially for operating vehicles, time is money, and more time in line is also a loss for the owners. As the head of the tax collection department, Ai Yongyun often sees the owner's anxious expression because of the long queue! Facing more and more clients, how to improve service efficiency and how to facilitate the masses is an urgent problem to be solved, and it is also a challenge for our tax officials to respond to innovation requirements!
Work experience tells Ai Yongyun that in order to improve efficiency, it is necessary to simplify procedures, which requires innovation in charging methods. Ai Yong started by listening to the opinions of the owners. No matter how busy he is at work, he listens patiently to his master's needs. In his words, "the interests of car owners are the most important to us!" According to the actual situation of the levy hall, Ai Yongyun flashed an idea in his mind to turn the previous "one-stop" levy into a "one-stop" process, allowing car owners to handle all payment procedures in one window. The idea was quickly supported by the leaders. In order to successfully launch the "one-stop" service and learn advanced management technology, Ai Yongyun went out for a month to learn from the experience and worked out a set of practical plans in combination with his own reality. To this end, he worked hard and didn't take a day off for a whole month. To know his identity is not only party member, but also a tax inspector and the father of a two-year-old child. When he was running around, his son suddenly fell ill, and his wife couldn't take care of him alone, so she called him urgently and angrily and asked him to go home. The child still cried and shouted, "I want my father, I want my father!" " "Listening to the child's voice, Ai Yong's heart is almost broken. He loves his son, and his weak body carries a lot of longing for his father's love. But his strong sense of responsibility and mission made him want to stop, because the reformer who changed from "one" to "one" one day earlier and from "one" to "one" meant improving work efficiency and service quality at the same time. He can only appease his wife on the phone. This innovative work of collecting fees is very important to the unit, so I can only wronged you. In the next hall reconstruction work, Xiao Ai stuck to his post and did it himself. On a hot day, his uniform was wet and dry, dry and wet! This made his body thinner, and he lost a whole circle.
Under the leadership of Xiao Ai, since the official implementation of the "one-stop" service this year, tax officials have worked closely together in an orderly manner, highlighting the efficiency of integrated office work. In the past, the situation of long queues to pay fees no longer existed, and car owners personally felt the "enthusiasm, initiative, convenience and efficiency" of Tongxiang tax collectors! When the owner nodded to the one-stop service, our section chief Ai Yongyun put a happy end to this innovative work with his smile.
Friends! Collectors are just burning and glowing matches in the transportation industry. Only by constantly enriching the concept of "entrepreneurial innovation" can we burn brilliantly, brilliantly and brilliantly again! Yes, we are the couple, seemingly ordinary, but under our ordinary appearance, we are wrapped in our fiery heart, transparent energy and persistent seriousness, in their ordinary posts, in order to transport a better tomorrow!