1. The Ritz-Carlton is committed to creating a working environment that values diversity, improves the quality of life, satisfies personal passions and ambitions, and enhances the charm of the Ritz-Carlton enterprise.
The highest mission is to make the Ritz-Carlton a place where guests can get sincere care and comfortable hospitality.
3. The Ritz-Carlton Hotel, which won the highest quality award of American enterprises, subverted the previous concept that customers are God, put forward our business philosophy of serving gentlemen and ladies, and pointed out that hotel employees and customers are in an equal position, not the relationship between servants and masters, mortals and God, but the relationship between masters and guests.