If you can return the goods, you can apply for a return on Dangdang. After the application is approved, a courier will pick up the wrong book and send it back to the seller. Pay attention to give your shopping receipt to the courier. As long as you receive the goods within the package, you don't need money. The courier will give you the money in person.

Extended data:

Please select regular mail; Please fill in the name, delivery address, e-mail, order number, product name and model, and the reason for return. Please pay attention to the goods and the outer packaging of the goods, ensure that the accessories, accessories or gifts of the goods are in good condition, and the warranty card, three-guarantee certificate, invoice and Dangdang delivery note are complete; When returning/exchanging goods, please mail them together.

Dangdang is a well-known comprehensive online shopping mall, which is jointly invested by Cowen Company, American Tiger Fund, American IDG Group, Luxemburg Cambridge Group and Asian Venture Capital Fund (formerly Softbank China Venture Capital Fund).

On the occasion of 15 anniversary, Dangdang's new slogan proposes to lead a new wave of e-commerce with honest management and personalized consumption! Dare to do and be Dangdang fully demonstrates Dangdang's sense of social responsibility, dare to do and speak, dare to do and dare to break through.

Dangdang promises that all goods are authentic, and more than 2,700 cities across the country can realize "cash on delivery". You can apply for a return within 7 days from the date of receipt of the goods, and you can apply for a replacement within 15 days.

References:

Dangdang. Com- general rules for return and exchange