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How to do well the back office work of the fire department.
The back office work of fire department is an important post, which mainly undertakes the reception of visitors, registration of letters and visits, business acceptance, telephone answering, document processing and supervision, and instruction uploading and issuing. Therefore, the internal work of fire control can be summarized as "the assistant of the leader, the bridge of the department and the external service window", so doing the internal work well is the premise to ensure the smooth development of other work. This paper talks about my own views and opinions on how to do a good job in fire control internal affairs: First, the importance of fire control work is mainly reflected in three aspects: First, the importance of posts can be regarded as the right-hand man of party committees and leaders, and it is the functional department that leads the management of internal and external affairs and carries out various work in an orderly manner. This key position is irreplaceable by other work. Second, the importance of responsibilities, back office work is a bridge connecting the preceding with the following, linking all levels; It is the link to communicate left and right and coordinate various responsibilities and post relationships; It is the center of uploading and distributing to ensure the normal operation of all departments. Third, the importance of roles, that is, the assistant role, supervision role, coordination role and comprehensive service guarantee role of staff. Secondly, change ideas and enhance service awareness. Engaged in back office work, many things, hard work, great responsibility, to a certain extent, restricted the development of back office work and the enthusiasm of employees. They think that the achievements of back office work are not easy to show, and there is a misconception of unwillingness and unwillingness. Therefore, we should change our ideas, broaden our horizons and fully understand the importance and necessity of backstage work; It should be clear that efficient and high-quality background work is the guarantee for the smooth completion of other work. Do a good job in back office work must have the spirit of "hard work, dedication and dedication", which is the basic quality requirement for back office staff. There is no difference in back office work, but the key lies in the words "diligent" and "meticulous". Legs should be diligent, and coordination notices should be handled in time; Hands should be diligent, and what should be done and written should be done in time. Only by being dedicated can we be competent and do a good job in the back office. Third, improve the rules and regulations and manage people with the system. By establishing rules and regulations, plugging loopholes, reducing errors and simplifying procedures, the quality and efficiency of work can be effectively improved. First, pay attention to system construction. Establish and improve various rules and regulations, and use the system to restrain behavior. The daily work of manuscript drafting, document processing, document review, meeting arrangement, duty, information work, file management, manuscript printing and so on should be orderly and meticulous. The second is to correctly handle the relationship between division of labor and cooperation. Background work has both division of labor and close contact, forming an organic whole. The purpose of division of labor is to clarify responsibilities, but some tasks are difficult to completely separate. We should proceed from the overall situation of the work, cooperate closely and give full play to the overall role of the collective. In practical work, we should adhere to the organic unity of principle and flexibility, and play a better coordinating role. Third, we must adhere to a rigorous and meticulous work style. All work must adhere to high standards and strict requirements, not sloppy, and must be meticulous and solid. Fourth, internal work should be standardized. Such as document processing should be accurate, timely, safe and confidential; The drafting of the manuscript should be complete, in line with the party's line, principles, policies and fire laws and regulations, in line with local conditions, and specific policies and measures are feasible; The meeting work should be carefully arranged, thoughtful and meticulous, scientific and orderly. Finally, strict requirements, strengthen self-construction. Under the new situation, the back office work has undergone new changes: on the one hand, the current rapid social and economic development, heavy fire-fighting tasks, richer work content, broader work areas, obviously accelerated work pace, higher and higher work standards, and constantly improved modernization of office means have made leaders at all levels increasingly demanding back office work. On the other hand, the personnel of "Iron Battalion and Floating Soldiers" have changed greatly, and their personal working ability is uneven. Therefore, it is necessary to strengthen the self-construction of backstage personnel and constantly improve their service ability and work level. Under the new situation, fire workers should learn and strengthen Scientific Outlook on Development's important thought, constantly strengthen their self-cultivation and professional study, and truly be politically strong, professionally competent, pragmatic and disciplined. First, it is more political. We must have a correct political direction and firm political stance, have strong political discernment and political acumen, and be good at observing, analyzing and handling problems politically. Second, the business should be refined. Do a line, love a line, drill a line, and be good at a line. No matter what position you are in, you should study hard at work to be familiar with the situation and proficient in business. We should lay a solid foundation in theory, writing and business, and be good at planning, innovating and summarizing. The third is realistic style. The back office staff must seek truth from facts, start from themselves and small things, and reflect and maintain the good image of the fire department through various channels. Fourth, discipline should be strict. Backstage staff have certain financial and material control, stand the test in the face of interests, distinguish between public and private, strictly demand and manage, and strictly abide by the party's political discipline, organizational discipline, work discipline, confidentiality discipline and clean political discipline. As a public security fire brigade serving the society and the masses, it must actively adapt to the requirements of economic and social development. As the back office staff of the fire fighting forces, they should constantly improve themselves, enhance their sense of service and make greater contributions to the fire fighting cause.