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Basic knowledge of community workers
Social workers are professionals who use professional knowledge and skills to provide services for people. So what professional knowledge and ability should social workers master?

L, social workers should master the basic knowledge

Social work. As an independent profession, social work must have its own scientific theoretical knowledge, working methods and skills. Therefore, social workers, as professional staff, should first master the concept and values of social work, the development process of social work, the research methods and practical skills of social work, the operation modes of social work in different fields, and the principles and methods of case social work, group social work and community social work.

Sociology. Social work focuses on analyzing social problems from a social perspective, not only paying attention to the influence of social environment factors on people's behavior, but also taking social environment as an important prerequisite to solve problems. In order to do social work well, we need to have a deep understanding of social problems and the relationship between people and the environment, and sociology can provide this knowledge. Therefore, sociology should become an important knowledge base of social work. Practitioners of social work should master the basic theories of sociology, the research objects and methods of sociology, the conditions and mechanisms of social operation, socialization and social environment, social interaction and social conflict, social stratification and social mobility, social change and social modernization, and so on.

Psychology. Social workers not only pay attention to the external social environment of the case owner, but also pay attention to the inner world of the case owner. Now, with the continuous development of society and the improvement of people's living conditions, there seem to be more and more psychological problems, which have become a big problem that seriously affects people's quality of life. To deal with the psychological problems of the client, it is necessary to have psychological knowledge, so psychology has become an important knowledge base for social workers. Psychology contains a wide range of contents, some of which are especially favored by social work, such as social psychology, corrective psychology, psychological analysis and so on. Social workers must absorb the theories and methods of psychology and various related theoretical knowledge, such as psychological research methods, human behavior and social environment, socialization and social cognition, social motivation, helping others, altruism and aggression, interpersonal attraction, marriage and family, etc.

* * * Close. In the practical field, social workers are more in direct contact with the case owner and directly face the problems faced by the case owner. Therefore, the skills of communicating with people and establishing relationships with the case owner are also very important. A clever social worker can gain the trust of the case owner in the shortest time and quickly establish the working relationship of social workers; Can effectively communicate all aspects of the relationship, so that the case owner can get better social support; Can coordinate the interests and requirements of the organization well and establish an effective work team. The study of public relations provides social workers with a lot of relevant theories, knowledge and experience, which can provide him with enlightenment and help.