Haidilao is not the most famous hot pot, but a well-received service. People say that the fishing on the sea floor is not about taste and price, but about service, a service that makes customers feel that they are God. As we all know, many restaurants, especially some old shops, can't provide any service at all, but Haidilao has done it, which makes many people continue to choose to eat even if they feel that the taste is not very delicious or bad, but they feel comfortable. Coupled with the publicity of people who have been there, many friends who have never been there will be particularly curious about what kind of service Haidilao has, which is why so many people choose to eat and why it is so popular.

System is the secret of success. The secret of success of McDonald's and KFC, which are popular all over the world, lies in having a replicable success system. A mature and successful system can bring relaxed, simple, fast and safe success to every business partner! Haidilao also has a good model and system, and the service is supreme, so the business is very good!

1 1, I read a book about Haidilao, not to mention what I saw. As far as service providers are concerned, Haidilao has really made a lot of efforts, requiring every employee to regard Haidilao as his home and every customer as the owner of this home. However, many times, this kind of goodwill cannot be accepted as goodwill in normal customer psychology. When people receive services, they always subconsciously put their attitude high, so when they are too enthusiastic about the waiter, there will be an instinctive resistance, and all the actions of the waiter in Haidilao seem to be too deliberate, as if they were instilled in training rather than the original intention when they first faced the conditions put forward by customers.

I have to admit, in fact, most customers choose Haidilao for the first time just to experience the long-heard quality service, but perhaps no one will choose to go for the second time because of his taste. As a chain catering enterprise in essence, it is wrong to blindly pursue service and reproduction of employees. Better service is not only superficial, but should be sublimated as a whole to create a better catering environment, the quality of employees and the most fundamental delicacy.