Responsible for all kinds of technical support such as installation, debugging and measurement of on-site equipment.
Receive and assist in solving various on-site technical problems encountered by customers, and timely and accurately feed back on-site information to sales and R&D departments.
Responsible for making the configuration list of delivery equipment and software.
Responsible for the preparation of technical scheme in the proposal.
Support marketing and sales, and provide relevant training for customers and engineers.
Responsible for the production of technical briefing in sales work.
Assist the marketing department to implement advertising and other marketing activities within the sales scope according to the requirements of the superior supervisor.
Provide market competition information for sales management department.
Provide all reports and data quickly and accurately according to the requirements of technical support manager, such as weekly work plan/report.
Choosing to be a technical support engineer is a direction with great social demand and good development prospects in recent years. The introduction of national policies, such as the universal application of network system integration in home appliances going to the countryside, provides a broad market space for technical support. The development of the industry has promoted the demand for talents, and professional technical support engineers are now valuable human resources wealth of enterprises.