Generally speaking, it is profit-driven. Because no matter what industry, it is basically because the sales staff of the company and the company have not reached an understanding of the distribution system. This can't be said to be all because of the greed of the salesman, but in any case, the business that can't get on the table is gray income.
The buyer took a fancy to a second-hand house through a real estate agent, but bypassed the broker and went through the transfer formalities with the seller privately. The agent who feels cheated is very angry and wants to be a customer in every way? Not feeling well? . A few days ago, Mr. Lu, a citizen, called this newspaper, hoping to draw the attention of the society to the real estate agency industry through his own personal experience. Flight orders? Phenomenon.
The client transfers the property without an intermediary.
Mr Lu is the head of Hanyang Store of Wuhan Shundao Real Estate Consulting Co., Ltd.. He said that not long ago, he went to the city real estate bureau to handle affairs and accidentally bumped into two acquaintances: one was Ms. Liu, who entrusted him to buy a house, and the other was Ms. Kong, who entrusted him to sell a house. ? At that time, the two were obviously going through the transfer formalities, but they still refused to admit it. Then I managed to see their transfer certificate. ?
Mr. Lu said angrily that last month, Ms. Liu, who had lived in a relative's house in Hanyang for a long time, came to see the second-hand house in his shop. He showed each other several places first, but the results were not satisfactory. Later, he took Ms. Liu to a nearby community to see a two-bedroom apartment. I didn't know that when Ms. Liu met the landlord, Ms. Kong, she was called by her first name. He knew that the two families were acquaintances. Mr. Lu remembers that Ms. Liu said after seeing the room? Want to go home and discuss it? What is he worried about? Flight orders? Yes Maybe, during the National Day, I called both sides to confirm that both sides denied private transactions. After another week without news, Mr. Lu called Ms. Kong to recommend other housekeepers. As a result, Ms. Kong said that the house had been sold. Soon the dramatic scene mentioned above happened.
Afterwards, Mr. Lu became more and more angry. If they honestly say that there are acquaintances who want to reduce the agency fee, it is also negotiable. Why did they always deny private transactions until they were arrested? Mr. Lu believes that only by matching the housing information according to the customer's needs and showing the customer the house, the two sides finally reach a deal, and he provides intermediary services and collects intermediary fees. Now this procedure has not been completed, and the customer has to pay the agency fee. What he regrets most is that considering the neighborhood relationship, he did not ask Ms. Liu to sign the confirmation letter when he showed her the house, and the conversation was not recorded. At present, the only evidence at hand is the list of mobile phone calls, which is likely to be insufficient evidence for litigation. Is he angry? Just poured 502 glue into the lock core at the seller's door? .
? Be released? It is more common in the industry.
Mr. Lu also copied the second-hand housing sales contract between Liu and Kong and the application for registration of house ownership transfer, confirming that they did handle the transfer formalities in the real estate bureau.
? You are dishonest. I have many ways to deal with you. ? Mr. Lu said that he has been in the business for five or six years. How many pieces will he encounter every year? Flight orders? Although he doesn't have much money, he can't stand being cheated. At first, he will take measures that are not illegal? Scared? For example, once he got up early and followed a guy? Flight orders? The customer walks out of his unit and then calls to threaten? Isn't it nice to make trouble at work? The other party was guilty and immediately lost thousands of dollars. Under normal circumstances, he doesn't want to go to court unless the agency fee is extremely high and the customer's attitude is very tough.
The year before last, a new employee of his company was hired by a customer? Flight orders? Angry that he didn't sleep well for a few days, he came forward to the court to apply for mediation, and also took out the seller's power of attorney and the confirmation letter signed by the buyer, as well as a series of evidence such as mobile phone call list, general recall and witness card. The customer agreed to negotiate, and later paid more than 20 thousand.
? I admit that there are some bad practices in the industry, which have caused the intermediary to leave a negative impression on everyone, but some customers enjoy our services for free and walk away, which is also a sign of dishonesty. ? Mr. Lu said that intermediaries should rely on good reputation and credibility to stand on the market. He really doesn't want to do anything special, and he wants to be honest with his customers, but what about now? Flight orders? It is a common phenomenon in the industry. Almost every intermediary has suffered a dumb loss. This time? Flight orders? This made him want to make a statement for his peers.
Intermediaries should keep evidence when providing services.
Yesterday, the reporter made an unannounced visit to a real estate agency in Huiji Road, Hankou. Yang Kai, the agent, told reporters that the agency business will be completed only after a series of procedures, such as house inspection, contract signing, agency transfer and loan, and he will charge agency fees. Simply providing housing information, viewing the house is free, because it is not excluded that customers also hang information on other intermediaries or websites, so they generally do not trade privately because customers have obtained information from themselves. In order to prevent customers from looking for another intermediary to bargain for transfer after they are optimistic about the housing, he usually agrees with customers on the time limit for bargaining. In the meantime, if the customer? Job-hopping flight list He will hold the other party liable for breach of contract.
? Most customers are honest, but? Flight orders? The situation still cannot be eliminated. If you are unlucky, you can meet two or three times a month. ? Yang Lei, a senior professional broker who works for another large real estate company, revealed that experienced senior brokers can see clues from customers' behaviors, so they should nip in the bud in advance, because once they encounter? Flight orders? Without retaining evidence, it is difficult for intermediaries to defend their rights through legal channels.
Why do customers fly orders repeatedly? The reporter interviewed a number of citizens at random, and most of the answers were:? Looking for someone online or conducting bilateral transactions through acquaintances, it is not cost-effective to pay tens of thousands of dollars more as soon as you enter the intermediary. ?
There is no agency fee, but an information service fee can be charged.
After the customer sees the house? Flight orders? Do I have to pay? According to the relevant person in charge of the Marketing Department of Wuhan Real Estate Bureau, according to the provisions of the Contract Law, intermediaries can only sign intermediary contracts (commonly known as? Tripartite agreement? ) before you can charge the agency fee. Like Mr. Lu, who just showed his clients the house, will the clients? Flight orders? Now Mr. Lu can charge a certain information service fee, but at present, there is no mandatory requirement because the relevant terms are not refined to such an extent. Therefore, many customers did not take the initiative to pay this service fee, which made the relevant labor of the intermediary not get the due reward.
There are more than 700 real estate agencies registered in our city, with about 40,000 employees in the industry. The person in charge admitted that there are indeed irregularities in the intermediary industry, such as over-standard fees, packaging fees, and over-business scope. After receiving complaints from citizens, intermediaries will also leave bad records in the system, but the orderly operation of the market requires both supply and demand sides to take integrity as a guarantee. Although there is no credit record of buyers and sellers of real estate at present, the service provider cannot sign the contract in advance for personal reasons and will be bound by law.
Fu Lingling, secretary general of Wuhan Real Estate Agency Association, said that from the perspective of service, housing information is the most important resource for real estate agents. Searching for matching houses for different customers requires a lot of information collection, storage and integration by brokers, and requires brokers to pay a certain amount of energy and time. Therefore, it is reasonable to provide customers with housing information and charge related service fees, and it is also a manifestation of modern people's contractual spirit.
In addition, regardless of agency or intermediary business, brokerage institutions and their brokers in real estate intermediary industry have professional standards, professional skills and valuable practical management, especially the ability to deal with various unexpected factors in transactions, which the general public does not have. Therefore, she suggested that the public should not just because? Save agency fees? And then what? Flight orders? Finding a reputable intermediary can avoid many unnecessary disputes and troubles, although it will cost more intermediary fees.
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