The significance of creating a civilized city lies in effectively improving the civilized quality and social civilization degree of citizens in a region and a city, and at the same time, simultaneously promoting urban modernization from hardware and software, making the city better and life more livable. The creation of a civilized city is based on the overall environment and background of the whole city, which inevitably involves a wide range, so it is difficult for people to speak with one voice and have their own wishes. Especially in the daily life of the city, some phenomena seem to conform to the "habits" of the citizens, but in fact they contradict the "obeying the rules" of urban management. When the "clear text" meets the "convention", it is inevitable that there are some doubts and contradictions. This requires good communication and explanation. As long as the function transfer of life service is arranged in the work, businesses and vendors are helped to rectify problems, and the daily needs of citizens are guaranteed, the creation of a civilized city will naturally be supported. It is everyone's expectation and the ultimate goal of creating a civilized city to promote citizen participation through creation, promote habit formation through rectification, and have a more civilized consciousness, a more standardized society and a better city.