Time flies, and the year's work is coming to an end. Looking back on this year's work, I believe everyone has made great achievements. You can't just work hard. Write a year-end summary to prepare for next year's work! How to output a touching year-end summary? The following is a year-end summary essay (generally 5 articles) compiled by me for your reference, hoping to help friends in need.
American director's year-end summary 1 Every beauty salon attaches great importance to the on-the-job training of new employees, with the emphasis on adopting an indoctrination method. In fact, training is a big part of beauty salon culture construction. During my one year as a beauty lecturer, I completed the training for freshmen quickly and effectively. This year's work is summarized as follows:
First, conduct cultural training for employees.
Beauty salon culture itself includes four aspects: concept culture, system culture, behavior culture and material culture, which can make employees have a more comprehensive understanding of all aspects of beauty salons. In addition, beauty salon culture is a long-term accumulated value concept and behavior system recognized by beauty salons. Teaching them beauty salon culture can make them quickly integrate into beauty salons.
Second, the shortcomings
1. Time investment: I didn't arrange special time, but I did some related training unconsciously and didn't rise to a certain height. In the later work, the work was not completed in time, which simplified the cultural work of the beauty salon.
2. In form: no normative text or lecture notes were produced, but some lectures were given in a unconstrained manner. At the same time, there is no specialized beauty salon cultural work department, only some staff or administrative staff work part-time, and there is no systematic study on beauty salon cultural work.
3. Content: mainly read some slogan ideas to employees. Everyone has never understood the importance of these contents to their future work, nor can they understand the concrete embodiment of these ideas in their work. Even if there is real cultural training, it is limited to the constraints of behavior and system, and the key point is what can't be done. The real core part of beauty salon culture has not been highlighted.
Third, several details that should be paid attention to when preaching beauty culture
1, highlighting the role of culture and the focus of cultural construction, so that everyone can have a more systematic understanding of the culture of beauty salons at the first time, and establish their awareness that they must be consistent with beauty salons in their actions and thoughts. This work must be completed by a senior employee who understands the development course, strategic thinking and essence of beauty salon culture, including the development course, the core of beauty salon culture, some behaviors, institutional culture and effective cultural construction methods.
2. Many employees of large and medium-sized beauty salons still don't know the appearance of the top management of beauty salons after working for two or three years, let alone the attitude and thoughts of the top management of beauty salons towards employees. If employees are allowed to meet with the senior leaders of beauty salons on the first day, the newcomers will have a natural sense of closeness to the beauty salons and their leaders, and establish a sense of serving the beauty salons at the first time.
3. Prepare an excellent learning text, preferably a comprehensive introduction to all aspects of the beauty salon employee handbook, so that employees can learn anytime and anywhere and adjust their thoughts and behaviors.
4. Dynamic information control. Interact with new employees every once in a while, such as seminars and questionnaires, to understand the problems encountered by employees in the process of integrating into beauty salons, and provide targeted help and education.
Four, the main content of beauty salon cultural knowledge training
1, the main ideas and supporting measures of how beauty salons treat employees, such as how beauty salons treat employees, what benefits they have given in the past, what environment they have created for employees to realize their personal values, and the personal development prospects in beauty salons.
2. Highlight the cultural vision, strategy and core values of beauty salons.
3. Famous stories and examples happened in beauty salons, so that everyone can learn the culture of beauty salons in the immersive process.
4. The importance of culture to the development of beauty salons and the methods and importance of keeping consistent with beauty salon culture.
5. Code of conduct for beauty salon employees.
The above is my experience and summary of being a beauty instructor for 20xx years. I hope I can do better and go up a storey still higher in 20xx years.
American directors' year-end summary 2 20xx years have passed. During this year, I have been busy studying and exercising myself, made some achievements and developed many new customers, and my performance has been greatly improved compared with last month. I also have some shortcomings in this year's work, such as not being sensitive to the psychological changes of customers and not being able to meet their needs in time. The root of this problem is that my experience is not rich enough, I have received less exercise in beauty salons, and my ability to judge customers and deal with emergencies is still weak.
Although the beauty salon is very busy and has a lot of work every day, I will find problems in time, find problems and solve them in time. If I can't solve it, I will consult my colleagues and superiors in time. In this process, I feel that my ability has been improved and exercised. Of course, because I have been in the beauty salon for a long time, I will inevitably feel slack in my work, my enthusiasm for work is not high enough, I have not taken the initiative to develop new customers, and I am not confident enough when I do sales, so I can't talk about big orders and communicate with customers. I feel that my professional knowledge and professionalism need to be improved, especially my knowledge of beauty salon products and the mastery of beauty technology are not skilled enough. Next, I will study hard the product knowledge and new professional technology of beauty salons to improve the quality of customer service.
In the next 20xx years of work, I will continue to work hard, constantly set new goals for myself and constantly surpass myself. Only by being strict with yourself can you become a qualified beautician. After all, I am still young and need to work harder. This is a moment of struggle in my life. After this age, I have no energy and ability to work hard. I will take advantage of my young efforts to create a blue sky of my own!
American director's year-end summary 3 Every beauty salon attaches great importance to the on-the-job training of new employees, with the focus on adopting an indoctrination method. In fact, training is a big part of beauty salon culture construction. During my one year as a beauty lecturer, I completed the training for freshmen quickly and effectively. This year's work is summarized as follows:
First, conduct cultural training for employees.
Beauty salon culture itself includes four aspects: concept culture, system culture, behavior culture and material culture, which can make employees have a more comprehensive understanding of all aspects of beauty salons. In addition, beauty salon culture is a long-term accumulated value concept and behavior system recognized by beauty salons. Teaching them beauty salon culture can make them quickly integrate into beauty salons.
Second, the shortcomings
1. Time investment: I didn't arrange special time, but I did some related training unconsciously and didn't rise to a certain height. In the later work, it was not followed up in time, and the cultural work of the beauty salon was simplified as soon as it was finished.
2. In form: no normative text or lecture notes were produced, but some lectures were given in a unconstrained manner. At the same time, there is no specialized beauty salon cultural work department, only some staff or administrative staff work part-time, and there is no systematic study on beauty salon cultural work.
3. Content: mainly read some of my slogan ideas to employees. Everyone has never understood the importance of these contents to their future work, nor can they understand the concrete embodiment of these ideas in their work. Even if there is real cultural training, it is limited to the constraints of behavior and system, and the key point is what can't be done. The real core part of beauty salon culture has not been highlighted.
Third, several details that need to be paid attention to when preaching beauty culture
1, highlighting the role of culture and the focus of cultural construction, so that everyone can have a more systematic understanding of the culture of beauty salons at the first time, and establish their awareness that they must be consistent with beauty salons in their actions and thoughts. This work must be completed by a senior employee who understands the development course, strategic thinking and essence of beauty salon culture, including the development course, the core of beauty salon culture, some behaviors, institutional culture and effective cultural construction methods and carriers.
2. Many employees of large and medium-sized beauty salons still don't know the appearance of the top management of beauty salons after working for two or three years, let alone the attitude and thoughts of the top management of beauty salons towards employees. If employees are allowed to meet with the senior leaders of beauty salons on the first day, the newcomers will have a natural sense of closeness to the beauty salons and their leaders, and establish a sense of serving the beauty salons at the first time.
3. Prepare an excellent study text and an employee handbook that comprehensively introduces all aspects of beauty salons, so that employees can learn anytime and anywhere, adjust and restrain their thoughts and behaviors.
4. Dynamic information control. Interact with new employees every once in a while, such as seminars and questionnaires for some employees, to understand the problems encountered by employees in the process of integrating into beauty salons, and provide targeted help and education.
Four, the main content of beauty salon cultural knowledge training
1, the main ideas and supporting measures of how to treat employees in beauty salons, such as how to treat employees in beauty salons, what welfare measures are available, what environment is created for employees to realize their personal values, and personal development prospects in beauty salons.
2. Highlight the cultural vision, strategy and core values of beauty salons.
3. Famous stories and cases happened in beauty salons, so that everyone can learn the culture of beauty salons in an immersive way.
4. The importance of culture to the development of beauty salons and the methods and importance of keeping consistent with beauty salon culture.
5. Code of conduct for beauty salon employees.
American director's year-end summary 4 The long and passionate 20xx year has come to an end. With the enthusiasm and surge of work, we have experienced a year of baptism and let us grow up gradually.
20xx We have gained a lot, and we have tasted sadness, laughter and crying. Maturity is accumulated little by little. Success and failure are constantly stimulating us, and how many experiences have become real textbooks.
Looking ahead, although we can't predict and imagine, we should sum up everything in the past.
Over the past year, under the corporate philosophy of the company's top management, under the supervision of the leaders of the hospital, with our faith and persistence, we have repeatedly hit the limit and let our team reach the peak. I have also learned a lot from the experience.
The company adheres to the corporate philosophy of "enterprise quality wins the world", which makes us invincible and stand at the top of Daqing beauty industry. This is the pride of our xx company and every employee.
Summarizing the work in the past year, I can honestly say that I have no bright spots, and the whole team has made me understand a lot.
The first thing to say is the company's configuration of the leadership of each store. I think the iron triangle combination of dean, assistant and consultant is impeccable. The reason why we can complete all the services and performance indicators issued by the company is inseparable from the leadership team. As a grass-roots employee, it is no accident that I pay tribute to the leaders who have contributed to the success of our company. Every link, every step and every detail determines our success or failure. Each of them plays his own role, from the guide to guide customers into the store to the enthusiastic service of employees to the tracking of leading cadres until the sales are successful. The logic is so natural and exquisite, which is my experience and experience as a participant.
We have done a lot of good work, and this is just the tip of the iceberg. What I said is not specific and comprehensive enough. There are many more, such as our logistics support, visiting customers, and launching different types of cards in different seasons to meet different levels of customer groups. These are our advantages and magic weapons to win. As long as we make good use of it and give full play to it, success is inevitable.
We are passionate, energetic and wolf-like. Creating brilliance is not a dream, but a question of thinking and not thinking.
After a year's hard work, I work every day, and when I realize the summary, there are only these trivial things, but the details determine success or failure. To sum up, apart from repeated unremitting work, I can only understand the spirit of the company, so I work and work without regrets. And I always believe that next year will be better.
American directors' year-end summary 5 Time flies, such as a fleeting moment. From the blink of an eye to the end of 20xx years, in the coming year, on the whole, I am quite satisfied with my work. First of all, I know my job responsibilities, go to work on time according to the relevant regulations of the store, and don't be late or leave early. Secondly, do your best during working hours, do your job well and perform well. Thirdly, get along well with colleagues and have a harmonious relationship. In addition, the relationship with customers is also handled properly, neither snubbing customers, but also doing their own job. As a beautician, I want to sum up my work experience in the past year:
Good service awareness is the most powerful sales tool.
1, smile service, it can give each other a good first impression. By smiling, you can show your personal charm and affinity, thus affecting the mood of customers and creating a relaxed and happy mood for customers.
2. Family service: The beautician should always stand in the customer's position, think about what the customer thinks, eliminate the customer's inner worries and doubts as much as possible, and give the customer a feeling of being at home.
3. Value-added services: try to provide value-added services to customers, so that customers can truly feel the value for money.
Second, fully displaying your good personal character is a solid step towards your success.
1, with good work habits, customers will accept you easily and quickly, and then she will agree with your products and accept your services.
2, to have a correct aesthetic, to know how to appreciate customers, praise customers, make customers satisfied and willing to accept you and your products and services.
3. At work, fully show your good mental outlook to customers. Bringing emotions to work is the biggest taboo. Clean, dignified and generous dress is also an aspect of your good mental outlook.
Third, to become a qualified beautician, you must have certain theoretical literacy.
Understand the basic physiological knowledge, nutrition, cosmetics common sense and psychological knowledge related to their jobs; Pay attention to the new development trend of today's beauty industry, so as to accurately carry out consulting services, realistically answer various questions raised by customers, and constantly improve their appreciation ability, so as to serve customers at a high level.
Fourth, superb technical literacy.
Beauty and skin care is a technology as well as an art. Beautiful and flawless skin is actually a painting conceived and carefully drawn by beauticians. Therefore, beauticians should not only have profound artistic accomplishment and correct aesthetics, but also master superb beauty and skin care skills and accurate methods. Only in this way can we take the initiative in beauty service.
V. Personal appearance of beautician
A beautician's personal appearance must meet the professional needs. Personal appearance can make customers have a good first impression on you and help you communicate with customers better.
1, Dignified appearance: No matter sitting, standing, walking, walking and going up and down stairs, always remind yourself to stay upright. This can give customers a good feeling of spiritual progress. At the same time, women have balanced, upright, flexible and elegant manners, and often become the object of envy.
2. Generous appearance: In summary, elegant and generous makeup can give people a fresh and natural feeling and let customers enjoy the services brought by beauticians in a relaxed mood. At the same time, it also embodies the unique female beauty of beauticians.
3. Cheerful image: Cheerfulness here refers to sincere, optimistic and confident attitude, not casual, noisy and grandstanding.
Intransitive verb 202 1 work plan
I will continue to learn and strengthen from the following aspects:
1, basic knowledge: skin structure, female physiological cycle, organs, etc.
2. Product knowledge: product structure, product category, product composition, product efficacy, product selling point and product culture.
3. Beauty skills: basic massage, nursing, manipulation, use of various instruments, nursing process of various parts, and product deployment.
4. Sales skills: etiquette reception, psychological communication, finding needs, judging customer types, answering customer questions, closing skills, etc.
5. Work system of beauty salon: morning meeting process, attendance, responsibilities, salary, answering the phone, sending cards and collecting money.
2020 is coming to an end, and we will welcome 202 1. I hope that the work will be smooth and the financial resources will be rolling in the coming year, and I hope that the company will get better and better.
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