Our brilliant future needs us to create! I hope everyone will love this cause, aim high, give full play to their intelligence and wisdom, and show their life value to the fullest. Change the original thinking and management mode, unite all employees with a sense of urgency and mission to create our brilliance. Next, share the speech of the annual meeting of the administrative department for your reference!
Speech at the 20 18 annual meeting of the first department of administration, leaders and colleagues:
Hello everyone!
Today, the first staff meeting of my office in XX years was held here. On behalf of the leading group of the office, I would like to express my heartfelt thanks and high respect to all my colleagues who have worked hard and are willing to contribute to all the undertakings of the office.
Under the wise decision and correct guidance of the general manager, our office has developed from a specialty store to a number of specialty stores and become a professional terminal sales enterprise with dozens of employees. This meeting is not only the first general meeting of the office in XX years, but also a meeting to boost morale and inspire fighting spirit. The new goal of the office in XX puts forward higher requirements for us. In the process of realizing this new goal, we who are full of creative spirit and innovative ability must unite and do our best to create our brilliant future! For the future development of the office, I believe that each of us is full of pride and ambition, and I believe that each of us has enough confidence to outline the grand blueprint of the office. This office staff meeting, I mainly talk about five aspects:
First, strengthen the construction of functional departments of our bureau and improve the overall strength.
Under the leadership of the general manager, cooperate with the leaders of all departments, rely on all colleagues, brainstorm and innovate, seize the opportunity, speed up development, and strive to do the following two things: first, build a high-quality management team and cadres and employees, and second, realize the healthy, rapid and sustainable development of the office. Now, in order to improve the quality of staff and strengthen the construction of functional departments, combined with the actual situation of my office, I put forward three requirements:
1, strengthen the team building of personnel in various departments. At present, the personnel determination and post setting of various departments are gradually improving, and the construction of personnel team will gradually get on the right track.
(1) The operation department plays an important role in our office and bears important responsibilities. It has always played an important role in the acceptance, sale and storage of goods. Only refined and professional sales and service skills can adapt to the next development of our firm, and only excellent skills can gain a firm foothold in the tide of market economy. Therefore, it is urgent to improve the comprehensive quality of operating department personnel. Here, I hope that the staff of the operation department will strengthen the study and accumulation of professional knowledge in the next stage, and constantly? Charging? 、? Come on? , improve their skills.
(2) The Administration and Personnel Department undertakes the three major tasks of management, undertaking and coordination, and undertakes the daily administrative work and logistical support of our bureau. In view of the wide range of administrative personnel work and complicated work content, the administrative personnel department of our company will scientifically and rationally allocate administrative affairs and human resources logistics work, and give full play to the important role of the administrative department.
(3) The Finance Department is the financial center of my office, so it is necessary to make a good financial summary and expenditure plan of my office and play its important role. The finance department should give full play to the advantages of talents, perform their duties, do a good job in financial statements, settlement of various current accounts and loans, strictly implement the financial system, ensure earmarking and prevent misappropriation.
(4) Marketing department should implement marketing strategy and action plan; Give full play to the role of commodity procurement, positioning and supply. Investigate and count the types and quantities of materials actually needed by the operation department, analyze market conditions, control commodity prices on the premise of ensuring commodity quality, strive to reduce costs, increase profit margins, and ensure the completion progress of the objectives and tasks of the operation department.
In short, all departments should perform their respective duties. My office has absorbed some new employees this year. Their participation brought their enthusiasm, vitality and active thoughts. I hope this enthusiasm will make my office more energetic. We strive to use half a year to improve the overall quality of employees, truly meet the quality requirements of national first-class enterprises in the home textile industry, and build a first-class terminal sales brand enterprise.
2 establish and improve the rules and regulations of our bureau, standardize the operation procedures, improve the employment mechanism, and clarify the responsibilities and rights. On the one hand, use various rules and regulations to standardize and guide the work, so that all work is on the right track; On the other hand, starting from the distribution mechanism, the affairs should be scientifically and reasonably decomposed into everyone, so that everyone is responsible for everything. Each department shall report the weekly/monthly work summary and plan every week, and define the responsible person, work content and work completion time. We will assess the department according to the reported plan and summary, and the assessment results will also serve as the basis for the year-end assessment. Departments can also arrange homework for everyone in this way.
3, all departments should go hand in hand, coordination, unity * * * to do my office work. Unity is the foundation of doing business and success. Discuss and communicate more at work; We should put ourselves in the shoes, understand each other and support each other; Be tolerant and considerate of others; It is necessary to stress the style of work, the realm, the overall situation and the overall situation. Only a united and harmonious collective can make everyone in Qi Xin work together and complement each other's advantages to successfully complete all tasks.
Two, improve the service and sales ability, establish the brand of terminal sales enterprises.
Establish a professional and capable team, realize that the office has real strength in sales skills, and constantly improve the quality of its own employees to shape the image of our office.
1, the first priority of office brand building is to cultivate a team of employees who can create and maintain brands. First of all, personnel should be stable. Only a stable workforce can guarantee the stability of service quality. Secondly, the quality of staff should be high, and the professional quality and comprehensive quality of staff should be continuously improved. It is necessary to strengthen the education of employees' quality awareness, cultivate employees' brand awareness and establish? Service is brand, and brand is benefit? The concept of.
2. Accurately grasp the positioning of the agency brand of the firm. On the basis of fully investigating the home textile industry and its own conditions, our office integrates its own superior resources to the maximum extent, seizes and expands market share in the fierce market competition, and builds a professional terminal sales enterprise brand with first-class qualifications.
3. Improve service quality and lay a foundation for brand development. Service quality is the accelerator of brand building. If our firm wants to build its own brand successfully, it is not enough to have first-class staff and accurate brand positioning, but also to have quality service. The improvement of service quality is the key to the success of brand building. Brand building is a long process that runs through the operation and survival of the office. No brand image is failure, no market. Only by maximizing brand expansion can we better promote the development of our office and improve our comprehensive competitiveness, so as to maximize profits. Therefore, in the next stage, relying on the first-class brand qualification of Meng Jie/Kaisheng, we will continue to build high-quality projects with high-quality goods and efficient services. Go out of Liuzhou, Guangxi and the whole country and write the brand of the office into the chapter of the home textile industry.
Three, for the next stage of work, put forward the following three requirements:
1, change ideas, establish a sense of crisis and actively participate in market competition. With new ideas, there will be new ideas, new initiatives and new developments. Therefore, first of all, we should change the past situation of lazy work and loose management, establish new work concepts, sort out new work ideas, formulate new work measures and methods, and face the work with a positive attitude.
2. Optimize the structure of human resources and cultivate and build a high-quality staff. In the next stage, we will continue to increase the introduction of talents. It is a long-term task to cultivate and build a high-quality staff.
3. The whole office will work together to achieve the expected goal of exceeding the sales task of 5 million yuan in XX years.
Leading colleagues, the above three requirements are not high. I hope we can all make great strides and do something big. The general manager has ardent expectations for everyone! Our brilliant future needs us to create! I hope everyone will love this cause, aim high, give full play to their intelligence and wisdom, and show their life value to the fullest. Change the original thinking and management mode, unite all employees with a sense of urgency and mission to create our brilliance.
One day, I will ride the wind and waves and go to sea with Yun Fan. New year, new opportunities and new challenges. In order to achieve the goal of annual sales of 5 million, on the one hand, grasp the market, on the other hand, grasp the internal system reform, and gradually realize the development and growth of our office; We will advance hand in hand with the newly developed east wind in all aspects of the office, and strive to realize our beautiful wishes with innovative spirit, pragmatic and diligent work attitude and high-quality and efficient work performance; We must unswervingly maintain strong entrepreneurial spirit and innovative ability, focus on the future, meet challenges, seize opportunities and work together to create a brilliant future! Finally, I wish you all a happy mood, smooth work and happy family. I also wish our career prosperity.
20 18 speech at the annual meeting of the second department of administration: hello, leaders and colleagues:
I am very grateful to the leaders of the hall for building this platform for us to show ourselves. Here, combining my own work practice and personal feelings, I would like to report my feelings and experiences in the work of the administrative service center to the leaders and colleagues. Today, the topic of my speech is: "Improve your own quality and serve the people sincerely".
The main purpose of this speech contest is to make government functionaries establish correct working concepts and goals, strive to improve their working ability and quality, cultivate good ideological concepts and work style, and further enhance their sense of responsibility and mission. This reminds me of the four points put forward by the Fourth Plenary Session of the 17th CPC Central Committee. Daxing? Namely:? Close contact with the masses, seeking truth from facts, hard work, criticism and self-criticism. With the continuous development of social civilization and legal civilization, people have higher and higher expectations for civilized, friendly and dedicated service of government workers. To this end, we must always examine ourselves, regard the affairs of the masses as our own affairs, and firmly establish the consciousness and concept of serving the people. In June 20xx, I entered the examination and approval hall on behalf of the municipal garden department and became a staff member of the hall. As soon as I stepped into the hall, I was deeply attracted by the neat picture: smiling faces, listening to your demands, rows of neat office facilities, helping you realize your wishes, and looking at the platform at the end suddenly narrowed the distance between the masses and the staff. At this moment, I am extremely proud, because I tell myself that I am a member of such a high-quality and arduous team, and I will also serve the masses, enterprises and society through my efforts. At the same time, I also want to realize my life ideal and realize my value here. The service personnel in the hall are the windows and mirrors of the hall's external image. Therefore, I think it is particularly important to strengthen my interpersonal skills, language skills and manners.
I often think that to do a good job in the service window of the hall, we must take practical actions to make everyone who comes to the hall feel warm and make the enterprises who come to the hall feel fast. This requires us to greet every visiting agent with the most sincere smile. Smile is the golden key to interpersonal communication. As a service person, a smile is a symbol of beauty and a manifestation of love. It gives people a feeling of affinity and improves the relationship between colleagues and customers. If you smile at others, they will smile back at you. A smile, it makes you not lonely in the world? Some people share their life experiences with you, and some people understand you. While enjoying life, you also paid your kindness. Smiling is also a pleasant facial expression. It can shorten the distance between people and create a warm and harmonious atmosphere for in-depth communication and interaction. Therefore, some people compare the smile to the lubricant of interpersonal communication, which seems to be a common little thing in daily life and work, but it has a subtle influence on the friendly relationship between people.
When the crowd looked around and couldn't find the service window, I went forward to help him show the way; The masses have a pile of materials in their hands, and when they can't figure out what to do, I take the initiative to help them eliminate doubts and resolve difficulties. I firmly believe that a sincere smile and warm service will make everyone feel like a spring breeze. At the same time, I also firmly believe that with the support and trust of the hall leaders, I will do better, not only because I am proud of my work, but also because I can represent the good image of the hall! In June, 20xx, xx Administrative Service Center officially opened, truly becoming the administrative examination and approval coordination center of our city? The main battlefield? , the forefront of serving the people. This is an exercise? Theory of Three Represents theory? The most powerful embodiment! This is a bridge and link between the party and the government and the people, and it is a sunshine project! Image project! Hot project! As the window staff, I know my every move, and my words and deeds not only represent myself, but also represent the hall and the city of XX. It is my responsibility to do more practical things for enterprises and the masses, do more good things, do things in a down-to-earth manner, and be diligent, economical and efficient in service! Let the people be happy, add luster to the image of the government and pave the way for economic development. This is my wish! That's what I thought and did. Interpret sincerity with a smile and put it into practice persistently. Always keep a sincere smile and humble service attitude. I sincerely express my enthusiasm for work to every clerk with a smile, so that the clerk can really feel the good humanistic quality of the hall.
Lei Feng wrote such a passage in his diary? If you were a drop of water, would you moisten an inch of land? If you were a ray of sunshine, would you light up the darkness? If you are a grain, have you ever given birth to useful life? If you were the smallest screw, would you stick to your life forever? Now I, like a small screw, play a small role in the authorization of this big machine, but I am willing to give everything for her development.
Finally, thank you again for giving me this opportunity to show myself. I firmly believe that with the support and trust of leaders, I will do this work more perfectly, constantly improve my own quality and serve the people sincerely and enthusiastically. Thank you!
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