202 1 summary of the annual work of the hospital is incisive and to the point (1). In the past year, with the strong support of hospital leaders, the enthusiastic help of department directors and the concerted efforts of colleagues Qi Xin, the work of the whole year was successfully completed. Looking back on the past year, we have made some achievements in department management, medical safety, professional skills, service quality and overall efficiency, but there are still some shortcomings, which are summarized as follows:
First, the main achievements:
1, further establish and implement various rules and regulations, improve all aspects of medical quality, meet the medical requirements of patients, and seriously study the writing norms, handling methods and medical regulations of case prescriptions. Standardize the medical behavior of the majority of medical staff, educate everyone to learn, understand and abide by the law, and protect the legitimate rights and interests of both doctors and patients according to law, which laid the foundation for safe medical care in our hospital.
2. Strengthen the inspection of major clinical medical quality, better implement the clinical and medical care system, and comprehensively improve the diagnosis and treatment level of our hospital. Under the supervision of President Zhang and the guidance and help of Vice President Chen, meetings of departments and medical staff were held for many times to arrange clinical work. In order to further complete the work and tasks arranged by the hospital leaders, the coordination between departments should be deepened. Conduct a serious assessment of business learning and medical document writing. Through the usual inspection, many problems that are easily overlooked can be solved. In order to further strengthen medical safety, we regularly organize staff from all departments to attend meetings, and discuss the next step and preventive measures in view of the disadvantages and hidden dangers of medical safety in all departments, so as to provide guarantee for clinical safe medical care.
3. Strengthen clinical business study and further study. In 20021year, the hospital sent two comrades to the Department of Stomatology and Otolaryngology for further study, and sent more than X people to attend various academic conferences to introduce new technologies and experiences and expand their business. When you come back, let the people attending the academic conference sort out what they have learned, print it out and file it. Teaching in the form of lectures has improved the medical learning atmosphere in our hospital, achieved good results and achieved the expected learning purpose.
4. Participate in comprehensive outpatient meetings on a regular basis and attend more than xx outpatient meetings throughout the year. The development and service scope of outpatient medical work were clarified. And check the clinic many times, summarize the problems found in the inspection, print a book and save it in the file. Further prevent medical errors and medical hidden dangers. Regular teaching of medical knowledge, study of medical literature and medical regulations have achieved certain results.
5. Never forget the responsibility system of the first-visit doctor, strictly implement the system of ward rounds and departmental consultations, and there is no phenomenon of shirking patients. Especially when rescuing critically ill patients, the medical staff in the hospital unite and cooperate, earnestly perform their duties, and let every patient get the best treatment. There was no medical dispute caused by the patient's inadequate rescue in our hospital throughout the year.
6. Medical staff should improve their service attitude and quality, so that patients can come to the hospital with hope and satisfaction. Every medical staff takes it as their duty to facilitate patients, and responds to their urgent needs and thoughts. It is convenient for patients in all aspects. Through the unremitting efforts of the hospital medical staff, this year's work has been successfully completed.
7, in the hospital emergency rescue patients and surgical personnel, improve the emergency rescue team and personnel on duty to order system. Medical staff keep communication open 24 hours a day and listen to patients on duty nearby. No patient was delayed due to time delay, which was recognized by hospital leaders and praised by patients.
8. The hospital set up an emergency plan team, consisting of two doctors, X nurses and a driver, and participated in the tasks and emergency drills arranged by the office and the development zone for many times, which was well received by the leaders of xx District and the office.
Second, the existing problems:
1, outpatient medical work is complicated, both internal and external, and the work is complicated. Often it's not what I want to do, but mostly what I want to do, so I don't have time to calm down and plan and deal with my daily work in the long run.
2. Further strengthen business study and further study, and improve the professional and technical level and working ability of young medical staff in our hospital. You must take turns to go to a higher hospital for short-term training.
3. Some departments and individuals still have the idea of not making progress, and improving this negative attitude is the key point of the next step.
4. The registration of clinical nursing departments is not timely and careful. In view of this situation, the next step will be to improve the registration system and put an end to human factors.
5, this year's goal is not clear enough, there are omissions in outpatient management, and the business scope is narrow. The next step is to strengthen outpatient management, set work objectives, expand business scope and introduce new technologies.
6. The learning atmosphere in outpatient department is insufficient, and writing papers is less, which needs to be further strengthened.
In a word, the work of 202 1 has gained and lost, and we still need to work hard in the future to do a good job in medical quality management and put all the work into practice. Make the outpatient work safe and smooth, and contribute all the strength to the safe medical work in our hospital. Comprehensively improve the level of diagnosis and treatment and service attitude, and better serve the majority of patients.
202 1 The summary of the hospital's annual work is incisive and concise. (2) Under the leadership of the dean and the dean in charge, the medical department takes the patient as the center, takes the overall improvement of medical quality as the theme, takes the establishment of a harmonious doctor-patient relationship as the goal, takes the "three good and one satisfied" activity as the opportunity, strictly grasps the implementation of medical norms and core systems, and prevents and controls medical hidden dangers from the source, so that all the work of the department can be carried out in an orderly manner. The work of Medical Service in 20021year is summarized as follows:
First, medical quality management
1. Establish and improve the medical quality control system. Three-level evaluation of medical quality is the core of the hospital, and medical quality control is an important task of the medical department. In view of the problems found in the quality control work in the previous year, the quality control assessment standards of various departments were revised again to make them more effective and operable, and the hospital and department were evaluated in strict accordance with the assessment standards. Praise or reward the good work every month, informed criticism the existing problems, and punish those who fail to rectify the existing problems.
2. Constantly improve the system and strictly implement it.
According to the new work system and personnel responsibilities of xx provincial hospital, the work system and personnel responsibilities of the medical department of our hospital were revised and improved. We have perfected and formulated the neonatal safety management system, the surgical risk assessment system and the related system of prohibiting "two non-activities". Continue to strengthen the implementation of the fifteen core systems, supervise and inspect the implementation of the system from time to time, focus on the implementation of the handover system, the three-level doctor rounds system, the case discussion system, and the first consultation responsibility system, rectify the existing problems within a time limit, and punish those who violate the system according to the relevant hospital systems.
3. Strengthen the spot check of medical records and improve the writing quality of medical records.
The medical department regularly assists the quality control department to control the final medical records every month, focusing on checking the connotation, quality and integrity of medical records, including preoperative summary, analysis of illness changes, and medical advice execution records. Through quality control software and in-depth departments, we will focus on monitoring the timeliness of the writing of clinical medical records, the rationality of treatment plans, the effectiveness of informing patients about their illness and the writing quality of three-level rounds, so as to achieve timely discovery, timely feedback and timely correction.
4. Strictly implement the system of medical business rounds, and further standardize medical management. In order to better implement various rules and regulations and ensure the continuity of department supervision, the Medical Department, together with the Quality Control Department, the Nursing Department and the Hospital Sense Department, earnestly implemented medical business rounds, truly supervised the management of clinical medical departments in a more comprehensive, solid and subtle way, gave timely feedback when problems were found, urged departments to rectify within a time limit, and promptly eliminated some medical safety hazards in the bud, further standardized medical management.
Second, medical safety management
1. Strengthen assessment to ensure that the core system is implemented.
Whether the medical core system can be implemented is the key to ensure medical safety. Therefore, the Medical Department should strengthen the assessment and inspection of clinicians' mastery of the core system, participate in the X-meeting of departments, and focus on the implementation of the core system such as the first diagnosis responsibility system, the three-level rounds system and the discussion system for difficult diseases to ensure the implementation of the core system. Organized the first hospital-wide discussion on difficult and critical medical records, and invited Li Hongmei, chief physician of the Affiliated Hospital of Yanda University, to make comments, so as to draw lessons from it and improve the treatment level of difficult and critical patients.
2. Strengthen the notification of illness and attach importance to communication between doctors and patients.
It is an effective way to ensure medical safety to ensure that patients and their families have an effective understanding of the evolution and treatment of diseases and eliminate their doubts and opposing emotions. First, strengthen the training of doctor-patient communication skills and enhance the awareness of medical dispute prevention; The second is to strengthen the supervision of the signing and actual notification of informed consent, and focus on the signing of relevant informed consent in the monthly quality control inspection; The third is to announce the hospital complaint telephone number in a prominent position in the ward, so that the problems reflected by patients can be solved in the first time.
3. Go deep into departments and strengthen the supervision of key safety risks.
According to the actual situation of our hospital, the medical department registers the key patients in the hospital every day, so as to have a good idea of the inpatients in the hospital. Strictly implement the hospitalization report system, requiring all departments to report the information of difficult and critical patients to the medical department at the first time, implement follow-up management for critical patients, master the patient's condition, diagnosis and treatment, medical record writing quality and emotional state of patients and their families, and focus on supervision if there are medical safety hazards.
Three, strengthen business training and assessment, and constantly improve the level of medical technology.
1. At the beginning of the year, the annual business training and assessment plan was made. Training has been strengthened this year, and centralized training is organized once a month. Clinical department directors take turns to teach, and urge department directors to study with ordinary medical staff. According to the epidemic situation at home and abroad, special trainings on prevention and control of hand, foot and mouth disease and Ebola hemorrhagic fever were organized respectively. In order to achieve the purpose of promoting learning by examination and highlighting practicality, we should conduct an assessment of professional basic knowledge every quarter to strengthen our mastery of this professional knowledge.
2. Organized and held the hospital maternal and child health skills competition, and selected outstanding players to participate in the city's competition. Our team won the second prize of the group, and Tian Yanhua won the first place in the children's insurance group.
Four, encourage technological innovation, and urge all departments to actively expand new business.
1. Anesthesiology department completed labor analgesia in X cases and painless abortion in xx cases; The Women's Health Department received xx person-times, including xx person-times of examination and treatment; Reproductive medicine department received xx person-times; The pathology department completed TCT examination in xx cases and tissue biopsy in xx cases.
Five, improve the system, strengthen the management of the issuance of "birth certificate".
As the "first life certificate", birth medical certificate bears more and more social functions and gradually becomes an important legal document. In order to do a good job in the management of the issuance of the Birth Medical Certificate, we have formulated the management system of the Birth Medical Certificate and the responsibilities of the issuer, strictly implemented the separation management of badges, and strengthened supervision and inspection to ensure that there is no problem in the first issuance in our hospital.
Six, actively coordinate and promote the construction of hospital information.
The level of hospital informatization is the embodiment of hospital's comprehensive strength. The new his system has been running for more than a year, and various new problems are constantly emerging. The Medical Department actively coordinated various departments and software service companies to rectify the problems one by one, which promoted the hospital information construction.
Seven, based on their own, strengthen the department's own construction.
According to the problems and deficiencies found in daily work, the medical department constantly improves and renews itself, with the focus on: changing work style, further strengthening service consciousness and improving the timeliness of service work; Timely report all kinds of problems reflected by various departments, and quickly make solutions under the guidance of hospital leaders; Make overall arrangements to organize in-hospital consultation of departments, and contact out-of-hospital consultation or referral hospital.
Eight. Other jobs
1. Organize and arrange health checkups for employees of xx Oil Production Plant, students of Yan University and some employees of our hospital.
2. Complete the hospital maternal and child data reporting work on time.
3. Complete the registration for this year's qualification examination for medical practitioners and health professionals.
4. Complete the annual assessment of professional and technical personnel in the whole hospital.
5. Complete obstetric construction standards and baby-friendly hospital review.
Nine. existing problems
1. Clinical departments are short of subject leaders and have no good talent echelon.
2. Some clinical medical staff have not mastered the basic knowledge and have a weak sense of service.
In a word, with the support of hospital leaders and departments, the medical department has made certain achievements. In the future work, we will make persistent efforts, constantly improve and make up for the shortcomings in our work, and strive for greater achievements.
Annual work summary, 20021hospital, incisive and concise (3) work summary of outpatient department of health center in 20021year. Under the leadership of the Party Committee of the Health Center, with the support and help of all departments in the hospital, Qi Xin, a comrade of our department, worked together to actively implement the mass line, was proactive in his work, constantly emancipated his mind, updated his ideas, established a high sense of professionalism and responsibility, combined with the nature of his work, worked around the hospital center, sought truth from facts, worked hard, and strengthened the service concept of "patient-centered". We successfully completed all the tasks of our undergraduate course and achieved good results. The main work is summarized as follows:
First, department building.
202 1, the outpatient department adopts the method of chapter-by-chapter management, focusing on the service attitude and on-the-job position of the department staff. Many meetings were held to organize study and carry out education and rectification. After rectification, employees are usually emphasized on their posts. Nowadays, the phenomenon that patients can't find medical staff is significantly reduced compared with previous years. While strengthening management, strengthen safety awareness, do a solid and effective job in safety and accident prevention, strictly implement various rules and regulations and operating procedures, thoroughly find out unsafe factors and hidden dangers, and strictly implement the examination system for candidates and interns. There were no medical liability accidents and mistakes in outpatient clinics throughout the year, but there were still some safety hazards.
Second, do a good job in building medical ethics.
The image of employees directly affects the image of our departments and hospitals. We use various forms to strengthen positive education and popularize medical ethics and post professional ethics.
Third, strengthen safety management to ensure medical safety.
Formulate effective safety management measures. Safety is an important link to ensure the business development of the department. Therefore, every medical staff must establish a strong sense of safety and a strong sense of responsibility and dedication.
Strengthening supervision and management to ensure nursing safety In order to improve the overall quality of the nursing team, based on the principle of "strengthening basic nursing and paying attention to nursing safety", starting from basic nursing, we urged nursing staff to strictly implement the operating norms and carefully write nursing documents. Language civilization, sincere attitude, patient explanation, careful service, accuracy and thoughtfulness are required.
Fourth, cultivate high-quality talents and do a good job in scientific research.
The medical quality of a department depends on the quality of technicians. Only with a group of technicians with advanced science and technology and creative ability can departments produce results and adapt to the rapid development of medical science. The construction of talent team is the top priority of our work. Only by cherishing talents, reusing talents and cultivating talents can the development of departments have a way out. We can consider the implementation of talent construction from a strategic perspective and from the perspective of summarizing and continuing the work of hospital outpatient departments.
202 1 The summary of the hospital's annual work is incisive and concise. (4) During my two years as the director of surgery, I earnestly performed the duties of the director and successfully completed all the indicators issued by my superiors. Below, I report my work from three aspects:
First, strengthen study and constantly improve political level and professional quality.
Second, be realistic and pragmatic, and constantly create a new situation in our work.
Third, establish a good team spirit.
The work of neurosurgery is "irregular" and "involuntary". Busy all year round, working overtime, wandering around. There is no down-to-earth style and selfless dedication. It's really difficult to do this job. Dedication, honesty and dedication are the essential personality qualities of surgical work. In the past two years, I have completed all the tasks assigned by my superiors in a down-to-earth manner, insisted on starting from scratch every day, and devoted myself to my work with a positive and enthusiastic attitude without relying on temporary enthusiasm and impulse. I never care about personal gain or loss as long as my job requires. 202 1 was awarded the honorary title of "advanced individual and professional model".
Turning over the past page has become history, and achievements can only lay the foundation for future hospital development. If we do some work, we can successfully complete various tasks, mainly because of the support and recognition of every hospital leader, the care and help of every colleague present, and the unity and cooperation of all the staff in the department. But I know that there is still a big gap between the requirements of leaders and the expectations of colleagues. In order to do a good job in the management of the medical department, I decided to do the following work:
1, obey the hospital leadership and complete the tasks assigned by the hospital leadership. Organize regular political study in the hospital and do a good job in the political and ideological education of employees.
2. Further improve the development level of the hospital, strengthen business management, focus on the construction of specialized courses, promote medicine through science and technology, and further improve the brand effect and popularity of our hospital.
3, further grasp the implementation of medical routine and rules and regulations, to assist the investigation and handling of medical disputes, teaching management.
4. Efforts should be made to improve the overall professional level of medical staff, strengthen business learning, speed up the updating of medical staff's knowledge, improve their sense of competition, and face the increasingly fierce market competition with solid professional level and technical advantages. In order to create good social benefits and promote the further improvement of economic benefits.
5. Organize the implementation of two new medical community health service stations, xx and Gangtou, to ensure that the relevant inspections at higher levels are up to standard.
6. High-quality and high-performance workload of medical security. Medical safety is the premise. Without medical safety as a guarantee, increasing workload and reducing costs will become aimless goals, and the development of hospitals will become empty talk.