Use polite expressions: please, you, hello, thank you, sorry, never mind, goodbye.

1, honorific title (honorific title): address you to your elders, friends or strangers; Teachers and social workers should address themselves as their posts or as teachers, masters, comrades, uncles, aunts, etc. Instead of calling them by their first names.

2. Say please when asking others: say hello when greeting people: hello: say goodbye when breaking up with people; Say sorry for giving people trouble; When others apologize to themselves, reply that it doesn't matter; Thank others for their help.

(B) the use of good body language

Smile, bow, shake hands, wave, clap and salute.

1, smile: it is a sign of being friendly to others, with no teeth exposed and corners of the mouth slightly upturned.

2. Bow: It is the etiquette of subordinates to superiors, juniors to elders, and individuals to groups. When bowing, take off your hat, stand at attention, look at each other and smile. Then, the upper body leans forward, naturally bends down about 15-30 degrees, with head down and eyes down. Sometimes in order to express deep gratitude, the upper body can lean forward deeper.

3. Shake hands: the most commonly used etiquette when meeting or saying goodbye to people, and it is also the etiquette when expressing gratitude, condolences, congratulations or encouragement.

(1) Get up and stand before shaking hands, take off gloves and shake hands with the other person's right hand.

(2) When shaking hands, keep your eyes forward and smile.

(3) Under normal circumstances, shaking hands is not necessary, and old friends can shake hands affectionately or for a long time or shake hands while greeting.

(4) Many people shake hands at the same time, do not cross, wait for others to shake hands before reaching out and shaking hands in turn.

4. Wave: Raise your hand and nod when you meet an acquaintance or a farewell guest in public. When you wave, your arms are slightly bent and your palms are open.

5. Applause: a polite expression of pleasure, welcome and thanks. Clap your hands rhythmically, and clap your hands in a timely and appropriate manner.

6. Salute to the right: Walk on campus and walk on the right when going up and down stairs, corridors or streets. When teachers, guests, young and old, women, disabled people and soldiers enter or leave their homes, open the door and stand by and let them go first. As a special place for teaching and educating people, etiquette education is an important part of moral education and aesthetic education.

Students are the main body of school work, so the common sense of etiquette that students should have is an important part of school etiquette education. Students should observe certain etiquette in class, in activities and in the process of getting along with teachers and classmates.

1, classroom etiquette: observing classroom discipline is the most basic courtesy of students.

(1) Class: When the bell rings, students should sit in the classroom and wait for the teacher to attend class. When the teacher announces the class, the whole class should stand up quickly, say hello to the teacher, and then sit down after the teacher replies. Students should arrive at school on time. If they have to enter the classroom after class due to special circumstances, they should get the teacher's permission before entering the classroom.

(2) Listening: Listen to the teacher carefully in class, concentrate on independent thinking, and take notes on important contents. When the teacher asks questions, you should raise your hand first, and then when the teacher calls your name, you can stand up and answer. When you speak, you should stand at attention, have a natural and graceful attitude, have a clear and loud voice, and use Mandarin.

(3) Class dismissed: The bell rings. If the teacher has not announced the class dismissed, students should listen to the class with peace of mind, don't be busy sorting out books, and don't be busy making the table ping-pong. This is disrespectful to the teacher. After class, all students still need to stand up and say "goodbye" to the teacher. Students can't leave until the teacher leaves the classroom.

2, clothing instrument: wearing refers to wearing underwear, shoes and socks. Its basic requirements are: suitability; Timely; Neat; Generous; Pay attention to the occasion.

Respect the teacher's etiquette: students should take the initiative to salute the teacher when they meet the teacher when they enter or leave the campus or go up and down the stairs: hello, teacher! Hello, principal! . When students enter the teacher's office or dormitory, they should knock at the door first and get the teacher's permission before entering. In the place where the teacher works and lives, you can't just go through the teacher's things. Students should not point and comment on teachers' appearance and clothes, but should respect teachers' habits and personality.

4. Etiquette between classmates: The deep friendship between classmates is the power of unity and friendship in life. Paying attention to the politeness between classmates is the basic requirement for you to have a good relationship with your classmates. Students can call each other by their first names, but they can't use impolite names such as "hello" and "hey". When you want something from your classmates, you should use polite expressions such as "please", "thank you" and "please". When borrowing school and daily necessities, you should ask for permission before using them, and return them in time after use. Thank you. We should not ridicule, sneer or discriminate against students' misfortunes, occasional failures and temporary backwardness in learning, but should give enthusiastic help. You can't judge your classmates' appearance, posture and clothes, let alone give them insulting nicknames. Never laugh at your classmates' physical defects. On these issues concerning self-esteem, we must be cautious and respectful. Don't talk about the taboo topics of classmates, and don't talk about classmates casually.

5. Assembly etiquette: Assemblies are often held in schools. Generally held in the playground or auditorium, due to the large number of participants and formal occasions, special attention should be paid to the etiquette in the assembly. Flag-raising ceremony: the national flag is a symbol of a country, and raising and lowering the national flag is a way to educate young people in patriotism. Whether in primary or secondary schools or universities, the flag-raising ceremony should be held regularly. When raising the national flag, all students should line up neatly, face the national flag and be in awe. When raising the national flag and playing the national anthem, stand at attention and take off your hat; Pay attention to the ceremony until the flag is raised. Flag-raising is a serious and solemn activity, so we must keep quiet and avoid free activities, laughing or looking around. Look solemn. When the five-star red flag Ran Ran rises, all the people present should look up.

6. Etiquette in public places on campus: We should consciously keep the campus clean and tidy, and do not throw scraps of paper, peels, spitting or littering in classrooms, corridors and playgrounds. Don't scribble, scribble, scratch or carve on blackboards, walls, tables and chairs. Take good care of school property, flowers and trees, and save water and electricity. Consciously store your bike in the designated carport or place, don't leave it lying around, and don't get stuck in traffic on campus. 1, welcome etiquette

When greeting guests, we usually say "hello, welcome, come in" and other words. There are a series of subtle body language etiquette when guiding guests. Polite service and clear guiding gestures will make guests feel more cordial. Welcome and guide have standard etiquette gestures, hands are not completely open, jaws are slightly close together, and hands are usually placed at the waist.

In the process of guidance, women's standard etiquette is to fold their arms inward, and then push "please go inside" with your fingertips, which is very beautiful; Men should show gentlemanly manners, exaggerate gestures and push their hands outward. At the same time, the standing posture should be standard and the body should not be tilted.

Guide the guests upstairs, raise your hands and look at the direction of your fingers. Then pull it back and explain to the guests the floor you are going to, the direction you are going to, or the elevator you are taking. The etiquette movements of the guide should be complete, graceful in manners and pleasant in voice, which makes people feel the inner spirit and enthusiasm of the guide. This will make the guests feel good.

2. Preside over the etiquette of the conference room.

When guiding people to sit down, we should pay attention to the coordination of gestures and eyes, and at the same time observe the guest's reaction. For example, fixing seats for guests. After the explanation, use gestures to guide, pause at a fixed position, and observe whether the guests understand. This process embodies the beauty of body language. At the same time, you should say "please sit here" and other honorifics.

3. Instructional etiquette when serving tea

Serving tea is also skillful, which requires proper guidance service or body language. It may be used in many occasions, such as inviting guests to sit down and discuss when they have tea. When serving tea to a guest, one situation is to put it on the table, and the other situation is that the customer will pick up the teacup conveniently. These processes need to pay attention to etiquette.

Serving tea has a formula of "lower left and upper right", that is, the right hand holds the cup on the table and the left hand holds the bottom of the cup at the bottom. In this way, when the customer picks up the cup, it is also the bottom left and the top right, avoiding skin contact between two people. This is a subtle etiquette, but paying attention to details can avoid unnecessary embarrassment.

4. Farewell etiquette

Courtesy of seeing guests off is also very important. There are standard requirements for seeing off guests. You should use sincere honorifics, such as "Thank you for coming, please go". Also use body language to express gratitude, bow at a 30-degree angle to express heartfelt thanks, and then quickly straighten up and watch the guests leave.