Details determine success or failure. This sentence is so familiar to us that it now feels like a chicken soup slogan. Let's just do this bowl of chicken soup.
First of all, we should know the importance of details and cultivate the awareness of details.
Many times, we can't be more detailed because we don't realize the defects of extensive practice at all. The "almost enough" that everyone has long been accustomed to has become a deep-rooted ideological stubborn disease.
Why can German engineers see all kinds of details when designing Shanghai Metro Line 2, but China engineers can't see and think when designing Shanghai Metro Line 1? Why can KFC in the United States have outstanding performance in details, but Ronghua Chicken in China can't?
Mr. Zhang Ruimin once said, "If a China employee is asked to wipe the table six times a day, he may wipe it six times on the first day, six times on the second day, five times on the third day, then four or three times, and then forget it." This is the lack of detail consciousness. Details determine success or failure. The book defines exquisiteness as a kind of consciousness, an attitude, an idea and a culture.
Secondly, the cultivation of details should adhere to humanized service and start from the service object.
When Wang Yongqing first started to do business, all the stores were in the back, with no doors and no advantages. Due to the technical defects of rice milling at that time and other reasons, he found that there were many stones, chaff and other sundries in the rice, so he washed the rice again. He found that some customers were elderly and it was inconvenient to carry rice, so he delivered it to the door ... After considering a series of problems from the perspective of customer needs, he finally stood out.
Toyota in Japan once encountered difficulties in the American market, so the company sent people to live in an ordinary American family, spent three months recording all the life and rest of the family, and then customized a tour bus suitable for American families, which was a great success.
From these successful cases, we can see that refinement is to consider the problem from the perspective of the client and provide convenience for the client as much as possible. No matter what we do, the ultimate goal is to serve a certain goal. We should look at the problem from the standpoint of the working object, try to figure out their ideas and solve their needs. Satisfying the working object is the focus of our work.
Third, but equally important, the details that determine success or failure must be identified and prioritized.
There are so many trivial things and details in daily life and work, but people's time and energy are limited and it is almost impossible to have a limit! There is a saying that "great people don't care about details". Is this contradictory to "details determine success or failure"? In fact, it is not contradictory. Before doing things, we should improve the pattern, have clear goals and clear important nodes.
As we all know, Steve Jobs, the founder of Apple, is very paranoid about products. The success of iPhone is based on its first-class business architecture, relying on countless excellent details. Details determine success or failure, depending on whether there is a direct connection between details and success, and whether success is obtained by accumulating relevant details continuously and directionally.
At the same time, we should prioritize all the details that determine success or failure. There are too many details to cover everything. They need to be classified. You can't put sesame seeds in front of watermelon.
Therefore, "those who achieve great things don't care about details" and "details determine success or failure" are not contradictory, but can also become a set of combination boxing. After clarifying the relationship between the two, what can be put aside first and what is more important will have a guiding direction. This will enable us to improve the efficiency of achieving our goals under the high-speed work rhythm.
Details determine success or failure, precision casting quality. This quality is a spirit of persistence in concentration and Excellence. Whether a team or an individual wants to succeed, it is necessary to establish a sense of detail, master the correct methods, pursue outstanding goals, and achieve the ultimate, honest life and long-term efforts.