(1) For 100% of the merchants who use Pinduoduo electronic face sheets, because the logistics data link can be clear, complete and effective, if the order is suspected of false delivery, there is no need to provide proof of path data and traffic penalty. For such businesses, the platform completely cancels the "false delivery traffic punishment" rule.
(2) However, if it is identified as false delivery, the compensation rules for consumers will remain unchanged; If it is determined to be malicious and false delivery, the corresponding punishment rules will remain unchanged. As long as 100% of the merchants use Pinduoduo electronic face sheet to deliver goods on the same day, the medal wall on the electronic face sheet page will be lit up the next day.
2. Open the electronic panel operation steps are as follows:
(1) Login to Pinduoduo merchant management background.
(2) Click on the delivery management electronic face sheet.
(3) Click to open the electronic face sheet service.
(4) Select the courier company to open.
(5) Click the Apply button.
(6) Fill in the store information, check the consent agreement, and then click OK to submit the application information.
(7) The submitted application will be displayed in the "Being Approved" column. After approval, the application status will be changed to "Opened". At this time, you can start using the Pinduoduo spreadsheet.
3. If the logistics is abnormal, the platform rules will give corresponding punishment.
(1) Handling of false delivery: Pinduoduo Platform has the right to deduct the corresponding consumer compensation from the account balance of the merchant, and pay the same amount to the consumers corresponding to the false delivery order in the form of cash coupons with a validity period of 50 years.
(2) Pinduoduo Platform will take measures to restrict the withdrawal of merchant account balances for at least 7 days (the "restricted withdrawal period") as appropriate, during which it will continuously monitor the false invoices, and release the balance of merchant accounts that have all handled the false invoices from the day after the expiration of the restricted withdrawal period.
(3)? Pinduoduo Platform handles related false invoices according to regulations, which does not exempt merchants from the actual delivery obligation. Regardless of whether Pinduoduo Platform has actually deducted the consumer compensation from the balance of the merchant's account and paid it to the corresponding consumer, the merchant should continue to fulfill the actual delivery obligation of the relevant false delivery note.
(4) At the same time, the time limit for automatically acknowledging receipt of false delivery notes will be extended by 15 days on the basis of the original time limit for automatically acknowledging receipt.
References:
Pinduoduo-logistics penalty-free rights and interests
References:
Pinduoduo-Pinduoduo merchants use electronic face sheets in the background.
References:
Pinduoduo-Pinduoduo delivery rules