Because customers directly connect with two companies, only when customers are satisfied will the two companies reach a strategic cooperative relationship. This situation is very similar to when you are serving customers, you are just a waiter, and your company needs to rely on customers to feed. Originally, the slogan of the service industry was that customers are God, so for a small company, customers are naturally God. In this case, we must serve our customers well, otherwise everyone will be at a loss.

Serving customers is actually a science. Now there are many salesmen who don't know how to follow up with customers, which causes customers to be upset. Finally, they refused to interview directly. Follow-up with customers is really a university question, which directly determines whether you can win this list. Most importantly, the frequency of follow-up with customers must be moderate. We can follow up the customers who are about to place orders more closely, but only if you know the customer's schedule. For example, some customers will send you an email only when they need it, otherwise even if you send an email again, the customer will not reply.

In fact, we don't need to be so attentive to the emails sent to you by such customers, just greet them occasionally on holidays. There are also customers we have contacted but have never made a deal. Follow up properly, not so tight, just follow up once a month or so. For customers who have just quoted, you can follow up once in the first three or two days and then call again. Be sure to communicate smoothly with customers. ?

Follow-up with customers is a university question. Many people quarrel with customers when they follow up. Customers are God, so you must meet the needs of customers to the maximum extent, so as to make your company better and better.