1, we have a thorough understanding of all kinds of houses to be sold. In the process of selling second-hand houses, we should have a full understanding of the second-hand houses we sell. Customers can quickly call up relevant information when they ask about any apartment type, such as several rooms and halls, north-south orientation, pool area and so on. Emphasize the core competitive advantage of real estate, and the core competitive advantage of the project must be memorized and blurted out. This is a compulsory course.

2, don't give customers too many choices, always give customers only two choices, let customers avoid the question of "do you want it", but let customers answer "A or B". For example, "Do you prefer a three-bedroom or a two-bedroom apartment?" "Will you sign the bill today or tomorrow?" "Are you a one-time payment or a mortgage?" When guiding customers to clinch a deal, avoid putting forward more than two choices, because too many choices will make customers feel at a loss.

3. Art exchange. Real estate sales is a position that needs communication skills very much. In the process of communicating with customers, when it comes to customers' problems, don't ask questions about the substantive content of their problems, but guide customers to reveal more information, such as the demand for housing and the source of information. In addition, timely praise is also very important, but it must be sincere, based on certain facts, and pay attention to the degree of grasp.

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