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My computer is WIN7 64-bit system, and now it is connected to Ricoh 3030 printer, which has the function of hard disk scanning, but neither my computer nor printer can scan.
This may be caused by the following problems:

1. There is no scanner driver software or scanning tool installed on the computer.

2. The scanning function is not turned on, ports, etc.

3. According to the printer model, the scanning method is different, depending on the printer model.

SMB scanning

FTP scanning

Scan to the system automatic folder, etc.

It depends on the brand. It is recommended to go to official website to download the relevant operation manual.