The manager of the catering department paid for a group meeting to promote it.
Bb General Manager's Speech at the 20 16 Spring Festival Group Meeting Dear employees and friends, the Year of the Sheep is here, and the Year of the Monkey is here. On behalf of all the staff of aa Hotel, I would like to express my heartfelt thanks and high respect to all the colleagues who care about and support us and your family. I am here to pay tribute to everyone for an early year. I. Review of Work in 2003 2003 was the most crucial year for hotel infrastructure construction, a year for basic renovation and a year for the most severe situation. Thanks to the hard work of the comrades, the hotel is groping and building; While transforming, while operating; Accept the test while summing up the improvement. Strive to overcome all kinds of difficulties, on the basis of earnestly studying the successful experience of advanced hotel management at home and abroad, actively carry out the preliminary exploration of transformation, business orientation and management mode. On the one hand, according to Tengzhou's economic environment and the hotel's development strategy, the business orientation has been defined, and Tengzhou Convention and Exhibition Center and Recreation Center have been creatively built around the business orientation, and the multi-function hall on the second floor, 18 dining room, the fifth, sixth, seventh, ninth to seventeenth floors and business operations have been transformed to ensure that the hotel's hardware construction meets the market demand, establish a leading position in the market, and ensure that the needs of target customers are met. On the other hand, taking "system, innovation, cooperation and supervision" as the four elements of management, we have paid close attention to basic management, initially completed the work of establishing rules and regulations, initially established a quality control system and a customer satisfaction system, basically established a staff team that is more in line with the development of the hotel, and laid a certain foundation for the future development of the hotel.