Sales quantity/sales quantity recovery
Business description
Sales number: The customer terminates the contract with the mobile company and stops using the mobile phone service. Sales numbers are divided into overdue sales numbers and active sales numbers.
Recovery of sales number: after the customer sells the number, he will re-enter the network within a certain period of time and use the mobile number before the sales number.
processing method
1. Individual customers need to provide the original valid ID. To entrust others to handle it, the agent is required to provide the original valid documents of the online customer and the agent himself, and go to the mobile business hall to handle it after settling the arrears.
2. When acting as an agency client, you need to show your original ID card and provide the unit certificate with official seal. If you choose to collect the money from the bank, you need to affix the financial seal of the unit, and go to the mobile business hall to handle it after clearing the arrears.
skill
1. Calculate the cancellation time of the number from the month after the customer's arrears. If the customer is in arrears for two months, the number will be pre-sold and cancelled for three months.
2. Please refer to the local regulations for whether the customer can recover the sales number and restore the original brand after the cancellation of the sales number.