IBM's unique corporate culture, each enterprise's culture is different. In daily life, corporate culture has a great influence on a company. Let's share IBM's unique corporate culture and get to know it together.
IBM's unique corporate culture 1 IBM (International Business Machines Corporation) is a company with clear principles and firm beliefs. These principles and beliefs seem simple and common, but it is these simple and common principles and beliefs that constitute IBM's unique corporate culture.
IBM has more than 400,000 employees and an annual turnover of over 50 billion dollars. It has branches in almost all countries in the world. Its wide distribution is amazing and its achievements are desirable. To understand this enterprise, we must understand its management philosophy. It is difficult for many people to understand why a huge company like IBM has a humanized character, but it is these humanized characters that have caused IBM's incredible achievements.
Thomas Watson Sr formulated the code of conduct when he founded IBM in 19 14. Like every ambitious entrepreneur, he wants his company to be rich, and he also wants to show his personal value. So he wrote these values as the cornerstone of the company, and everyone who works for him knows what the company requires.
The old man's creed was further developed in his son's time. Thomas jr Jr. was the president of 1956 IBM. The "code of conduct" stipulated by the old man Watson was unknown from the president to the mailroom, such as:
L, we must respect individuals.
We must give our customers the best service possible.
3. Excellent work performance must be pursued.
These principles have always existed in everyone's mind in the company, and any action and policy are directly affected by these three principles. "Watson's philosophy" has contributed more to the company's success than technological innovation, marketing skills or huge financial resources. IBM has no patent right to the company's "regulations", "principles" or "philosophy". "Principles" may soon become empty slogans.
Just like muscles will shrink if they don't exercise regularly. In the operation of an enterprise, anyone in a position of supervisor must thoroughly understand the "company principle". They must explain to their subordinates and repeat it over and over again, so that employees know how important "principles" are. IBM can find its "corporate philosophy" in meetings, internal publications, memos, meetings or private conversations.
If IBM executives can't match their words with their deeds, all these beliefs will become empty talk. Managers need to work hard to be efficient. All employees know that not only the company's success, but also the individual's success depends on employees' compliance with Watson's principle. It will take a long time for all employees to trust you unanimously, but once you can do this, the enterprise you run will benefit from it anyway.
Rule 1: Individuals must be respected.
No one can violate this rule, at least, no one will admit that they don't respect individuals.
After all, many cultural and religious precepts in history have repeatedly called for respect for individual rights and dignity. Although almost everyone agrees with this idea, the company's creed contains very little, let alone follow it. Of course, IBM is not the only company that calls for respect for individual rights and dignity, but few companies can do it thoroughly.
The Watson family knows that the most important asset of a company is not money or anything else, but employees. This action has been going on since the establishment of IBM. Everyone can make the company look different, so every employee regards himself as a part of the company, and the company also strives to create an atmosphere of small enterprises.
The branch has always maintained a small establishment, and the company has successfully mastered the efficiency of one supervisor to govern twelve employees. Every manager understands the scale of work performance and the necessity of constantly motivating employees to get angry. Employees with outstanding performance will receive praise, promotion and bonus. There is no such thing as automatic promotion and salary adjustment at IBM.
Promotion and salary adjustment depend on job performance. A new marketing representative may get a higher salary than an employee who has worked in the company for many years. Every employee is paid according to his contribution to the company, not his seniority. Employees with special performance will also get special rewards.
From the beginning of IBM's business, the company has a complete tradition of using personnel, which has not changed until today. Today, it has more than 400,000 employees, which is exactly the same as in the past when there were only a few hundred people. Any capable employee has a meaningful job. In the past 50 years, no regular employee has lost 1 hour of work because of layoffs. Like others, IBM has also suffered from economic recession, but IBM can plan and arrange all its employees well to prevent them from losing their jobs.
Perhaps IBM's successful arrangement is retraining. Then adjust the new job. For example, during the Great Depression from 1969 to 1972, there were 12000 IBM employees who moved from depressed production factories, laboratories and headquarters to places where they needed them. After retraining, 5000 employees are engaged in sales, equipment maintenance, on-site administration, planning and other work. On the contrary, most people were transferred to more satisfactory positions.
Competent employees should be given challenging jobs. So they can go home and think about what they have done. They can feel the concern of the company when they work, and they are willing to contribute their skills to the growth of the company. When IBM is promoted, it always chooses among its own employees. If there is a vacancy, it will be a blow to those motivated employees, who will be deeply depressed and demoralized.
There are many ways for IBM employees to know that everyone can make the company look different. In Armonk, new york, there is no title in every office and table, there is no room for the director in the bathroom, there is no reserved place for the director in the parking lot, and there is no restaurant for the director. In short, this is a very democratic environment, and everyone is equally respected.
The management of IBM must respect every employee of the company, and also hope that every employee respects customers, even if they treat competitors in the same industry. The company's code of conduct stipulates that no IBM employee can slander or belittle competitors. Sales rely on product quality and service attitude to promote the advantages of their own products, rather than attacking the weaknesses of others' products.
Rule 2: Serve customers.
Thomas Thomas Watson Sr said that to make IBM's service number one in the world, not only his own company, but also every company that sells IBM products should follow this principle. He specifically instructed IBM to be a "customer first" company, that is, IBM's every move is based on customer needs. Therefore, IBM's "Job Description" for employees specifically mentioned that it is necessary to provide the best service for customers and potential customers in the future.
In order to make customers feel how important they are, no matter what problems customers have, they should be solved within 24 hours. If it can't be solved immediately, they will also give a satisfactory answer. If customers call for service, they usually send someone to serve them within an hour. In addition, IBM experts are always by the phone, providing services or solving software problems, and the phone is paid by the company.
In addition, there are services such as mailing or manually sending parts to increase the scope of services. IBM also requires that any new IBM parts must be better than the original ones and better than the products of the same level on the market. The quality of service depends on the company's training and education. In this regard, IBM's subsidiaries around the world have invested a lot of money, and the training and education provided are unmatched by any company.
I believe that the training time in IBM company exceeds the teaching time in any university. Every manager of IBM receives 40 hours of training courses every year, and then returns to the company to give lessons to employees. Sometimes even regularly invite customers to class together. To run any enterprise, we must have the repeated patronage of old customers to make the enterprise grow, and we must try our best to seize every customer. The best customer service is to let him visit again.
Rule 3: Excellence
We should pursue the ideal idea for everything, whether it is products or services, we should always be perfect. Of course, perfection will never be achieved, but the goal cannot be lowered, otherwise the whole plan will be affected. The company sets some indicators to meet the job requirements, and regularly checks the market to determine the service quality.
From the company's employee selection plan, we pay attention to excellent standards. IBM believes that selecting the best students from the best universities in the country and letting them accept the company's intensive training courses will certainly receive good educational results and have excellent work performance in the future. In order to achieve excellent standards, they must receive excellent training, so that they have a sense of mission and must succeed.
IBM is a company with a very competitive environment, and the atmosphere it creates can cultivate a company with a very competitive environment. The atmosphere it creates can cultivate excellent talents. At IBM, peers compete for work achievements and constantly emphasize the importance of academic qualifications, so don't be complacent and strive for the first place. Everyone thinks anything is possible. This attitude is inspiring.
Thomas jr Jr. said: "For any company, if it wants to survive and succeed, it must have a set of sound principles for all employees to follow, but the most important thing is that everyone should have confidence in this principle."
In the business operation, any business operation of the company may change. Sometimes the address changes, sometimes the people change, and sometimes the products change. Sometimes the name of the company changes. Things in the world are constantly changing. In any company, if a person wants to survive, he must have adaptability. Today, with the rapid development of science and technology, the social form and environment are changing rapidly. If the marketing plan can't adapt, it may destroy the whole company.
You can't stand still, either go forward or go back. In any developed company, the only thing that cannot be changed is "principle". No matter what the content of this "principle" is, it will always be a beacon to guide the company to sail. Of course, companies should remain flexible and improvise in many ways, but their belief in "principles" cannot be changed. Because IBM has these three basic principles as cornerstones, business success is inevitable.
Companies must constantly instill their beliefs in their employees. The following courses are included in IBM's new employee training course: "Corporate management philosophy, corporate history and tradition." Talking about the company's beliefs and values can't be just empty talk. Whether you can work in a company is another matter. It's no use talking in the company. The most important thing is to use strategy, take action and implement strategy. Measure the effect and attach importance to the reward to show determination.
IBM's new sales students can abide by the company's guidelines whether they are in the office or on business trips. They know the true meaning of the IBM principle that "individuals must be respected". As soon as I entered the company, I felt that the way others treated me was based on the principle of respect. As long as they have problems, no matter how busy others are, they will help them.
They also saw how the company's personnel treated customers and heard customers' praise for market representatives, system engineers and service personnel. People around us are trying to get excellent results there.
IBM's unique corporate culture 2 IBM's feelings and experiences in job hunting
1, 90% of people who come out of school can't directly apply the skills they have learned to their work, so don't think that you can't know Java or J2EE, so how can you go to IBM? It doesn't really matter. A company doesn't require new students to know everything. There is only one requirement, that is, they will learn. As long as you study well, even if you can't even use the computer, it may not matter. The key is that you can learn and prove to HR that you have strong learning ability. You can speak C++ and not Java, but you can learn Java in a week, not bad!
2. Development prospects. If you want to make a lot of money, you must be your own boss. It is difficult to make a lot of money in any company, especially in places like China, and IBM is no exception. If you just want to earn a middle income and be a white-collar worker, IBM can still meet your wish as long as you work hard. If you want to achieve something in the field of technology, there is an opportunity in IBM, but this opportunity is very small and difficult, and maybe it will be bigger somewhere outside. Of course, you can also use IBM as a springboard, exercise here for a few years first, and then go out and start your own company. As long as you leave for more than three years, IBM generally won't embarrass you. Although the contract says five years, even if you leave within three years, it is not particularly troublesome, or it may be a bit difficult to come back after leaving.
It's really not difficult to get into IBM. The written test should be a small case for all of you. I have never seen such a topic circulating on the internet. But for people with no work experience, the interview may be more difficult. It's not that you are bad, it's that you haven't learned to express your Excellence, some are self-righteous and students are too angry. You should remember that you are no longer a student, you are here to work, and you need to adapt to the company, not the company to adapt to you. The company is not a charity, it wants you to work. For the company, the interview is to find out your value to the company. If you just expect the company to give you a chance to show yourself, regardless of whether it is in the company's interest or not, then I'm sorry, next. When interviewing again, all you have to do is show your strengths and abilities that meet the interests and needs of the company, and that's all.
4. Honesty, I should have put this at the forefront, always remember this, and be honest in the interview. The people who interview you generally have no lower education than you. People know what you have experienced. Any lie is easy to see through, but the other party may take care of your face and not tell it. But as long as you find a lie, you won't get the job! The key to being honest is to say one thing, neither keeping it nor exaggerating it. Don't think that people can brag just because they don't understand you. When interviewing you, there may be more than one person. If you feel suspicious, you can check it after the interview. In short, don't treat others as fools. For example, some people say that they have compiled 1 00,000 lines of code in two years, but a person who has worked at IBM for three years may not be able to compile110,000 lines of code. In this case, you can tell at a glance that it is fake or junk code.
5, don't be self-righteous, don't feel how great you are. If you go to IBM for the first time, you will feel that everyone is so ordinary, but in fact, in a company like IBM, almost every employee has his proud experience, which may be greater than you, but almost everyone will not show it.
6. During the interview, the other party often has some "slang" inside IBM (abbreviation! ), this is because the other party has been at IBM for a long time. Naturally, he forgot that you don't understand. At this time, you should never guess the meaning of these words by yourself, just ask directly to avoid misunderstanding. Asking these questions won't make you look stupid. The most common example is that the so-called WebSphere outside is actually WAS(WebSphere Application Server).
7. As for the resume, I personally suggest that two pages is enough, Chinese is fine, and there is no harm in adding an English translation, but in fact, we mainly read Chinese. Everyone is from China! Write clearly on your resume what you have done, not the introduction of the projects you have participated in! Attention, what I emphasize is what you have done! So what did you do when you participated in the project? During the interview, you may be asked about the details of the project, but don't worry, he doesn't want to steal the technology of the project you have done, but just wants to verify whether you are telling the truth and doing well. In addition, there is an article on how to write a resume on IBM's website. It is recommended to read carefully. Every article is very practical and absolutely targeted!
8. If you know someone from IBM, you'd better introduce them through this person to avoid dropping the net layer of Chinese talents. Personally, I feel that the style of ChinaHR is different from that of IBM. Maybe you were originally recognized by IBM, but you were brushed away by ChinaHR! And if you apply for a technical position, IBM's HR department may also brush off some suitable candidates (because HR has too many resumes). Therefore, through people inside IBM, it is the best way to get an interview. Don't think it's a back door, but it's actually just an interview.
9. Non-technical ability is mainly related to teamwork. IBM believes that everyone has their own strengths and weaknesses in personality, but in a team, it is a successful team to give full play to everyone's strengths and avoid everyone's weaknesses. To do this, non-technical ability is very important, in fact, how to be a man! Never ignore this point, for example, your communication skills are not very good, but you should also be willing to learn and cultivate your communication skills. If you don't think it matters, it will probably be brushed off, and even if you go in, there will be no good development prospects.
It is incomplete to think like this for the time being. Some of them may have been mentioned by others. Once again, these are personal experiences, not IBM's views, and only for technical positions, even those of CSDL. Another point is that these experiences are invalid for ChinaHR.com, because I have never experienced the process of ChinaHR.com..