First, it is necessary to enhance the awareness of loving their jobs and serving the people wholeheartedly, and firmly establish the psychology of treating entry-exit personnel correctly. First of all, we should correct our work attitude, strive to be careful, be enthusiastic about customers, be patient when encountering troubles, help entry-exit personnel have sincerity, and gain the trust, understanding and support of entry-exit personnel and society with sincerity.
Second, we must strictly regulate the behavior and language of civilized duty, so as to achieve comprehensive and solid professional knowledge, skilled and stable professional skills and rigorous career development. Standardized behavior reflects the level of civilized duty, and standardized language reflects the inspector's moral cultivation and spiritual civilization quality. In the ordinary post of border inspection, a lot of activities are often communicated with entry-exit personnel through language and behavior. A slight carelessness in the behavior or language of the border inspection staff may cause resentment among entry-exit personnel, and even lead to misunderstanding and adverse effects. Only by strictly regulating the behavior and language of civilized duty and consolidating professional skills can we truly realize the goal of "let every client get the same high-quality and efficient service at any time and in any position and become a model for building a harmonious relationship between the police and the people".
Third, we should consciously safeguard good professional quality and moral cultivation. Only by having the initiative to serve the people wholeheartedly can we win more respect and cooperation for ourselves and more praise for border inspection. By establishing the professional ideal of "feel at home", abiding by the professional ethics of "respect for passengers, fairness and justice", cultivating the professional culture of "self-confidence, openness, affinity and compassion", pursuing the professional realm of "harmonious communication with the world and family ties regardless of national boundaries", constantly improving internal cultivation, and providing a relaxed and pleasant inspection environment for entry-exit personnel and themselves with sincerity and enthusiasm.
As long as every policeman takes the three-foot verification platform as the window, practices "everyone is the window of civilization and everyone is the image of border inspection", permeates our enthusiasm and love into every work, and every meticulous action and language can be understood with heart and expressed in norms, then the service-oriented policy of border inspection work in the new era can be quickly implemented.