Services can be provided in various ways, including telephone, e-mail, SMS, online service system, etc. Online repair system has become an increasingly popular way, especially in the field of property management.
App, the platform software of property repair system, is also called property repair system, property repair software, owner repair system, owner repair platform, property warranty system, owner online repair system, owner management software, property maintenance system and owner repair platform in some cases. It is a software system for managing and solving reports and service requests in property management. Owners or tenants can submit maintenance requests through mobile phones or computers, and property management personnel can handle and follow up these requests in time to improve service efficiency and customer satisfaction.
A property maintenance system usually includes a website or application so that owners or tenants can easily submit maintenance or service requests. These requests will be automatically assigned to the property management team or the corresponding service provider for processing and resolution.
Property managers can use this system to track the status of service requests, maintenance records and fees, and inform the owners or tenants of the service progress in time.
Property service system can digitize the whole service process and help property managers to formulate and monitor service indicators, such as timely follow-up, completion rate and satisfaction. As a closed loop of assessment management.