The Decision of the Fourth Plenary Session of the 19th CPC Central Committee put forward: "Insist on and improve the social governance system of * * * governing * * *, and safeguard social stability and national security".
It is necessary to strengthen and innovate social governance, improve the social governance system under the leadership of the Party committee, the responsibility of the government, democratic consultation, social coordination, public participation, the guarantee of the rule of law and the support of science and technology, and build a social governance system that is everyone's responsibility, everyone's responsibility and everyone's enjoyment, so as to ensure the people live and work in peace and contentment, social stability and order, and build a higher level of peaceful China.
Adhere to and develop the "Qiao Feng experience" in the new era, smooth and standardize the channels for people to express their demands, coordinate their interests and guarantee their rights, improve the petition system, improve the linkage system of people's mediation, administrative mediation and judicial mediation, improve the social psychological service system and crisis intervention mechanism, improve the comprehensive mechanism for multiple prevention, mediation and resolution of social contradictions and disputes, and strive to resolve contradictions at the grassroots level.
Specific measures
First, the dispute governance model of "people's mediation+arbitration+letters and visits" is implemented in the petition departments of cities, counties (districts), contradiction and dispute mediation centers, towns (streets), villages (communities) and people's mediation organizations in key industries and fields such as transportation and medical care, and the rule of law in grassroots society is realized with the help of "four nets".
Second, according to the standards of "three understandings" (understanding politics, policies and laws) and "three meetings" (doing ideological work for the masses, handling civil disputes with policies and regulations, and resolving contradictions and disputes with laws and regulations), a team of high-quality arbitration mediators with a combination of full-time and part-time jobs, reasonable age structure and complementary professional knowledge has been established.
The third is to build an Internet arbitration confirmation platform. Development and launch of "people's mediation+arbitration+letters and visits" Internet arbitration confirmation platform. Through this platform, mediators can upload relevant documents in a timely, efficient and convenient manner. The mediation agreement reached through mediation can be uploaded to the online platform through the online platform, which truly realizes that the effective legal documents can be obtained through the mediation organization "one door".