Huanggang Mayor Hotline 12345. The service hotline 12345 is set up by local municipal governments in different ways, including telephone 12345 and network 12345. 12345 service hotline is usually used for:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

12345 related laws and regulations

202 1 1 6 The guidance issued by the General Office of the State Council on further optimizing the local government service hotline. The Opinions require that the government service convenience hotlines other than 1 10, 1 19, 120, 122 should be merged as soon as possible, as well as those established in various regions before the end of 2026 and established by relevant departments in the State Council.

The merged hotlines in all regions are unified as "12345 government service convenience hotline", which provides "7×24 hours" all-weather manual service. At the same time, optimize the process and resource allocation, realize the close connection between hotline acceptance and background service, ensure that the problems and reasonable demands reflected by enterprises and the masses are handled and disposed of in time, make the government service convenience hotline connect faster, share more accurately and operate more realistically, and build a universal customer service for government services.

Refer to the above? Baidu Encyclopedia-12345