Tencent Customer Service Center is the main service window for all businesses of the company, which is responsible for answering related business inquiries and accepting all kinds of complaints. The customer service center is committed to constantly improving the service operation and maintenance system to provide all-round and timely services for the majority of users. Including providing hotline service, online reply, online business information security audit and so on. At the same time, it also provides carrier-level service support for cooperative operators.
Extended data:
Tencent's corporate culture:
Vision:
The most respected Internet company:
Constantly listen to and meet the needs of users, guide and exceed the needs of users, and win the respect of users;
By enhancing the brand image, employees have a high sense of corporate honor and win the respect of employees;
Promote the healthy development of the Internet industry, grow together with partners and win the respect of the industry;
Pay attention to corporate responsibility, serve attentively, care for society, give back to society and win social respect.
Task:
Improve the quality of human life through internet services;
Let products and services such as water and electricity be integrated into people's lives, bringing convenience and pleasure to people;
Pay attention to different regions and groups and provide differentiated products and services for different objects;
Create an open * * * win-win platform and create a healthy Internet ecological environment with partners * * *.
Tencent Customer Service official website