? Key 1: Dealing with interpersonal interactions, such as conflicts with colleagues, conflicts, crises, how to get along, etc.

Let me talk about a famous saying first: Hemingway said that "everyone is not an island", so in communication, there will be "". In short, four aspects must be grasped. The first is respect, the second is understanding, the third is communication, and the fourth is help.

Key 2: Deal with the problems of getting along with the leader, such as the leader disagreeing with you, the leader's ability being worse than yourself, the leader being more arbitrary, etc.

Grasp four principles: First, respect leadership. Every successful leader has a reason for success.

The second is to understand leadership. Everyone looks at the problem from a different perspective. "Looking at the side is like a ridge and the side is like a peak". Your own idea is correct, but the leader's is not necessarily wrong.

The third is to help the leader. This is the highlight. It helps the leader to make suggestions. It is normal not to adopt them. If the leader breaks the law and violates the principles and insists on his own opinions, this actually helps the leader to avoid making mistakes. The fourth is to adapt to the leader, adapt to his leadership style, and use his own influence to slowly correct his shortcomings. These four points absolutely apply to the relationship between leaders and subordinates in the world.

Key three: organize activities, meetings, training, etc., or complete what the leader has assigned.

Let me start by saying that everything will be accomplished if it is planned in advance, otherwise it will be ruined. Reasonable planning will help you complete it smoothly. Therefore, the first system work plan (the theme, method, time, place, object, staffing, cost budget, program arrangement, etc. of the activity);

The second demonstration of the plan (soliciting opinions from all parties , report to the leader, and be decided by the leader);

Third, implement according to the plan (division of personnel into groups, assignment of tasks, etc.); fourth, pay attention to the coordination of relationships among all parties during the implementation of the plan (three timely: Communicate and coordinate the situation of all parties in a timely manner, report to the leadership in a timely manner, and correct in a timely manner if the content or method of the original plan is found to be inappropriate); the summary after the fifth plan (review of the entire activity and summarizing experience) these five steps are very useful. Invincible!

Special Note: If you are organizing training, the first four steps are the same as above, and in the fifth step, don’t forget to organize an assessment of the personnel participating in the training; organizational investigation: the first four steps are the same as above, and in the fifth step, you must add the Summarize, verify, classify and compile data, conduct analysis, and write investigation reports.

Key Four: Dealing with government emergencies or abnormal situations.

First, keep calm; second, try every means to stabilize his mood; third, patiently publicize relevant national laws and regulations; fourth, if the situation cannot be stabilized, report to the leader and ask for support.

Group petition incident:

First, warm reception (please sit down and pour a glass of water)

Second, stabilize the mood (do everything possible... .

)

Third, listen carefully (the voice of the masses)

Fourth, carefully record (the issues reported by the masses)

Fifth, publicize and explain (to the best of our ability) )

Sixth, report in a timely manner (what can be resolved will be resolved on the spot, and what cannot be resolved will be reported to the leader or transferred to the relevant department)