Shakespeare has a famous saying: "Simplicity touches my heart more than clever words." Once, six guests came to the Chinese restaurant. One of the female guests took the little girl with her. Considering that the girl was younger and had less food, the waiter brought a small bowl and placed it in front of the girl. The girl's mother looked at her with approval... Although this was just a small thing. , but due to the sincerity and attentiveness of the waiters, it provides convenience to the guests.

As a restaurant waiter, you must fully consider the needs of the guests and provide high-quality services that exceed the value of the meal itself and exceed the guests' expectations. Value-for-money services must be predictable before the guests ask. , anticipate their requirements, proactively provide help, and recommend services or suggestions that can benefit the guests, so that the guests can have a comfortable and quiet enjoyment.

One night, a group of guests were dining in a private room. A young man wearing glasses ordered the seven rules written by Yang Du on the wall with great interest, and frowned from time to time. The waiter in the stands was a A girl who had just graduated from college was sensitively aware that the guests might not understand this ancient poem, so she took advantage of the opportunity to explain it to the guests in detail. This rich cultural atmosphere suddenly gave rise to warm applause in the private room. After the meal, the young man said with great emotion: "When dining in your hotel, not only the dishes are exquisite and the service is perfect, but also you can get an elegant cultural enjoyment."

Xiangtan Hotel provides value-for-money services As the ultimate goal pursued, it focuses on employee training and overall quality improvement, attracting a large number of guests. Business travelers come as scheduled, and various meetings continue. Currently, the room occupancy rate is as high as 80%, a record high.