20XX is my third year in charge of work. With the care of my leaders and the great help of my colleagues, I successfully completed my annual work tasks. Now I will summarize and report my performance as follows:

1, strengthen the sense of service, and provide first-line service with high quality and high efficiency. As an employee of the head office, the service quality is directly related to the image of the head office. In daily work, pay attention to the cultivation of service consciousness, integrate humanized service and family service into every bit of work, practice the concept of "customer-centered" in a solid and effective way, think about what the branch thinks and what the customers are worried about, and serve the branch with high efficiency and high level.

2. Strengthen risk awareness and prevent and resolve financial risks. I mainly collected anti-money laundering laws and regulations, personal financial business marketing manual and internal control management system. At the same time, according to the gaps and problems found in the work, pay attention to implementation and execution, urge employees to strictly implement, pay close attention to the implementation of the system from the perspective of preventing operational risks, and gradually standardize management. First, pay attention to guiding employees' risk awareness and preventing and controlling business risks. For example, in the third quarter, under the guidance of leaders, we focused on strengthening the monitoring of authorized personnel and tellers, held special meetings on risks of radio and television sub-branches and Jiangnan sub-branches, issued risk warnings, and strengthened tellers' awareness of risk prevention; Second, pay attention to guiding and cultivating employees' risk awareness. Choose the Office Manager's Log in a planned and step-by-step way and recommend it to Xinqiao, and make a 20XX quarterly teller assessment form, which is goal-oriented and promotes employee growth.

3. Strengthen marketing awareness and serve customers with heart. 20XX is a year of transformation. I established the concept of "marketing is no small matter", insisted on paying equal attention to expansion and maintenance, paid attention to customer needs, paid attention to customers' words and deeds, and deeply explored customer value, and successfully completed the savings and deposit task assigned by the head office.

4. Strengthen team consciousness and improve the comprehensive potential of front-line personnel. First, pay attention to the improvement of employee enthusiasm and work potential. Continuing to carry out the "Operating Room Staff Rotation Experience" activity, as a powerful measure to strengthen the special case management and improve the internal control mechanism, has been strongly supported and fully affirmed by the leaders of the Bank. Second, pay attention to communication and feedback, and control behavior deviation. Timely communication with sub-branches will lead to errors, workload, bank-enterprise reconciliation, business authorization and so on. And provide targeted accounting guidance.

5. Shortcomings in work and future plans. First, study is not enough. The times are changing, the environment is changing, and the work of banks is changing from time to time. Every time something new appears and a new situation appears, the sense of urgency and consciousness of learning to cope with this severe challenge is still lacking. Second, they are not proficient in certain businesses. Mastering new theoretical basis, professional knowledge and working methods to adapt to the development of our bank requires me to change with the times, improve my post potential and train myself to be a comprehensive bank employee.

In my future work, I will carry forward my achievements, overcome my shortcomings and work hard in the following aspects:

1. Strengthen my study. I will make unremitting efforts to learn new business knowledge in the bank and put it into practice to better meet the needs of our development.

2. Strive to improve work efficiency and quality, and cooperate with leaders and colleagues to do better.

2.2022 Summary of Bank Employees' Work

As the bell of xxxx year is about to ring, looking back on xxxx year, I always adhere to high standards and strict requirements, and take "obeying leaders, uniting colleagues, studying hard and working hard" as the criterion to accomplish various tasks well. This year, I am growing, mature, happy, moved, with tears and flowers. Summing up the past is for a better future. Therefore, the work of the past year is summarized as follows:

I. Review and experience of work in the past year

Over the past year, we have conscientiously implemented the line, principles and policies of _, ensured that the office work and sub-branch work are consistent with those of the Head Office, and paid close attention to financial management, salary management, OA system management, personnel management, all kinds of seal management, office supplies management and sub-branch construction work. All departments and sub-branches play an important role in their work. Looking back on the past year, I deeply realized that the office is a comprehensive department serving the whole bank. Give play to the role of connecting the preceding with the following, coordinate the relationship, strengthen ideological and moral construction, improve professional quality, establish a correct outlook on life and values, strengthen the cultivation of one's own sense of love and dedication, further enhance one's sense of responsibility and dedication, love one's job with the spirit of ownership, achieve "doing, loving and being expert", devote oneself to work, use meticulous and thoughtful service, and rely on pragmatic and efficient work style and rigorous and meticulous work spirit. I deeply understand that only. For this reason, over the past year, I have seriously studied relevant theoretical knowledge, familiarized myself with new business skills in my spare time, improved my management potential, and won wide acclaim from the leaders and comrades of the branch.

In the coming year, with the care and help of the branch leaders, I have always maintained a good working condition, and I am strict with myself as a qualified bank employee. Based on my own work, I concentrate on learning business skills, so that I can contribute silently in ordinary posts and promote the orderly development of office work.

In the past year, as the office director, I mainly paid attention to the office work and important meetings of sub-branches, ensured the implementation of sub-branch decisions, coordinated the work of all sub-branches, integrated the information of the whole bank, strengthened information feedback, improved the quality and efficiency of work, supervised and implemented the information and business promotion work of the whole bank, the clerical affairs of sub-branches, the receipt and dispatch of documents, the personnel files of sub-branches, the approval of employees' transfer-in and transfer-out, the fund management of sub-branches and the keeping, registration and management of the official seal of sub- Some people say that "it is not easy to do every simple thing well, and it is extraordinary to do every ordinary thing well." I firmly start from a small place, be strict with myself, pay attention to being strict with myself in every specific work, work hard and forge ahead. Proceed from the instructions of the leaders and do a good job in a down-to-earth manner.

Second, the shortcomings in the work and the ideas and plans for next year's work:

Dear leaders and colleagues, as an office director, I have no prominent position, let alone a flood of applause. We are only accompanied by hard work and mountains of responsibilities. A hard work, a harvest, my work has been widely praised by leaders and central comrades, but I deeply understand that honor belongs to the past and I still need to work hard in the future. My grades are not hard to find, and my problems are not hard to find. There is still a necessary distance between my current job and the expectations of my colleagues and the requirements of my leaders, and there are still many shortcomings. In next year's work, we will carry forward our achievements, make up for our shortcomings, put ourselves in a correct position, and work hard to achieve it by combining some of our own experiences and lessons.

1, strengthen your study and always prepare a "charger". Always remember to "recharge" yourself, strengthen the study of all kinds of knowledge, and strive to improve your comprehensive quality and practical work potential. Insist on applying the learned theory to practical work to better promote the work. Take part in training and study with your heart, teach yourself in your spare time, learn from leaders, the masses and experienced veteran comrades with an open mind.

2. Work hard and be a "screw" silently. Closely around the overall situation of development, always, diligently, without regrets, do a good job, with the care and support of leaders, work together with colleagues and contribute silently to the company.

In a word, looking back on xxxx, "dribs and drabs, extraordinary achievements", in the future work, no matter whether the work is boring or colorful, I will continue to accumulate experience, work hard with all the staff in the office, work hard, study hard, strive to improve my own quality and various work skills, and play the role of the office as a connecting link.

3.2022 Summary of Bank Employees' Work

Time flies, time flies. In the busy and fulfilling work, we spent an extraordinary 20XX years. It is gratifying to look back on the work of this year. Under the leadership of leaders at all levels of the sub-branch, under the guidance of the president of the sub-branch, and with the joint efforts of colleagues, we have earnestly studied business knowledge, improved various business skills, earnestly performed our duties, always kept in mind the internal control system, successfully completed various work indicators throughout the year, and improved our ideological awareness, professional quality, operational skills and quality service level. The work of one year is summarized as follows:

I. Main job information and responsibilities

20XX joined the company in June as an ordinary teller. The daily work mainly includes handling private business, company business, paying wages and supplementing anti-money laundering information at the counter. Seemingly simple operation, but you need to accumulate and learn more operation processes on weekdays, update them day by day, and treat the occurrence and audit of every business with concentration, care and patience, especially for business. A month's check processing capacity is relatively large. In order to reduce the refund rate and improve my level of handling the company's business, I insist on carefully reviewing all the elements of each bill and strictly require myself and my customers to fill in the specifications with high standards. The internal control system is also kept in mind when every business happens, the seven-step service process is generous and decent, and all policies are put in place.

Second, my harvest and growth.

I am very happy that I can join the rural commercial bank and become a member of it. In my nearly one year's work, my values and outlook on life have changed greatly. She convinced me that anything is possible in life, as long as I am willing to work hard. Of course, only by contributing to the enterprise can we realize our own value. First of all, in a working group, everyone should unite, help each other and make progress together, because unity is the premise of mutual benefit. Secondly, it is the basic requirement to do your own job well. As a teller, you should know what you should and shouldn't do, be independent and have courage. In addition, customers are the main body of our development, and it is our duty to serve customers well. Studying customers can help us understand their business needs, strive to satisfy every customer and safeguard every customer through our own efforts. Of course, after getting familiar with the business and understanding the internal control of the enterprise, it is our duty to make constructive suggestions on some potential loopholes or development of the enterprise, which is also a good contribution to the enterprise.

In the increasingly fierce market competition, while having enthusiastic service attitude and skilled business potential, we must constantly learn and improve our potential level in all aspects in order to bring more efficient and better service to our customers. All kinds of training and skill assessment organized by our bank have provided a strong guarantee for me to improve my business skills as soon as possible. I always take part in all kinds of training with my heart, insist on listening to lectures carefully, and strive to improve my business potential by combining the rules and regulations and laws and regulations I usually study. Through a period of work, I deeply realized that banking is a high-risk industry, and every little detail and element should be paid attention to when handling every business. It can be a check, signature, guest signature, handprint, registration and transaction code. A business may involve many details. If you are not careful and don't think about it, there may be risks, such as lending. The details are not trifling, and need to be taken seriously. Grasping every pass is to control the risks of our bank and to be responsible for ourselves.

Third, the existing shortcomings and the direction of efforts

Looking back on the work in 20XX, although all the work can be carried out smoothly, we know that we still have shortcomings and need further improvement. First, the study is not strong enough. In the new economic era based on information technology, new situations and new problems emerge one after another, and new knowledge and new science are constantly coming out. It is urgent to meet the severe challenges and speed up the pace of learning. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing for obtaining certificates such as fund sales qualification and intermediate accounting title. Second, personal emotional control is not good. In view of the above problems, the future efforts are as follows: first, strengthen theoretical study and further improve their own quality; Second, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work with full working conditions, and cooperate with leaders and colleagues to do a better job.

Four. Outlook for the new year

Qu Yuan has a famous saying: "The road is long, but it's Xiu Yuan, so I will go up and down for it." . The financial industry still has a long way to go. I firmly believe that because of my love for the financial industry and the professional knowledge I have learned, I will closely combine my personal ideal with the development of the enterprise and give full play to my work intention, creativity and initiative. I will finally realize my personal value and move towards a better tomorrow with our Chongqing Rural Commercial Bank.

4.2022 Summary of Bank Employees' Work

In the busy and intense work of the whole bank, the end of the year is approaching. The end of the year is the busiest time and the most practical time in our hearts. Because looking back on this year's work, every employee in our accounting and cashier department has his own gains, without mediocrity and waste of time. Although the division of work is different, everyone is trying their best to contribute to the development of the industry. Time flies, and a year will be crossed in a blink of an eye. In order to sum up experience, carry forward achievements and overcome shortcomings, we briefly review and summarize our work this year as follows:

I worked as a cashier in the finance department this year, mainly responsible for cash receipt and payment, bill seal management, invoice issuance and inter-bank settlement. At first, I just thought that the cashier's job seemed simple, but it was actually routine work such as counting money, filling checks and running away from the bank. But when I really put myself into work, I realized that my understanding and understanding of cashier's work was wrong. The cashier's work is not only a great responsibility, but also has many knowledge and technical problems, which need to be combined with theory and practice. In normal work, I can strictly abide by the financial rules and regulations, strictly implement the cash management and settlement system, make daily and monthly statements, check the cash and accounts with the accountant regularly, report and deal with any discrepancy in cash amount in time, pay wages and other payable funds in time according to the vouchers brought by the accountant, abide by financial procedures, strictly examine relevant original vouchers, and strictly keep relevant seals, blank checks and blank receipts. Cash on hand is complete and safe, the balance of bank deposits is grasped in time, blank checks and forward checks are not issued, the cash flow and bank deposit details are counted after closing at the end of the month, the original vouchers of the month are carefully bound, the original bank vouchers and various receipts and payments documents are delivered in time every month, various accounts and funds allocated by local and municipal funds are handled in coordination with accounting, and the use of special funds and bank accounts is strictly controlled.

The above is my experience and understanding since I joined the work this year, and it is also a process of translating theory into practice in my work. In the future, I will strengthen my study, master various financial policies, regulations and business knowledge, constantly improve my business level, strengthen my awareness of financial safety, safeguard my personal safety and the interests of the company from loss, do my job well and develop together with all employees of the company. The new year means a new starting point, new opportunities and new opportunities. Looking back on one year's work, I feel that there are still many shortcomings:

1, just to meet their own tasks, work development is not bold enough.

2, the improvement of business quality is not fast, and the knowledge of new business is not enough and thorough.

There is still a gap between my work and other peers, and my sense of innovation is not strong.

The above is a summary of my personal work, and I will report to the leaders and employees of the whole bank. All the achievements of this year only represent the past, and all the lessons and shortcomings are kept in mind by each of us and we strive to improve. Work is day after day, seemingly boring and repetitive, but we believe that "dribs and drabs achieve extraordinary things." With today's accumulation, there will be tomorrow's glory.

5.2022 Summary of Bank Employees' Work

In a blink of an eye, 20XX years will be over. Now let me sum up xxx's work.

In order to achieve "customer satisfaction first", I not only prepare to open the door on time every day before going to work and provide full service, but also often sacrifice my personal rest time to deal with various businesses of the unit and actively promote our products to customers, such as funds, national debt, insurance and so on. And make the explanation concise and easy to understand, so that customers can understand our products in the shortest time. For high-quality customers, I basically use "standing service" to "welcome them when they come and send them when they leave". In addition, I patiently and meticulously explained personal financial services such as personal savings business, personal consumption loans, personal housing loans, and personal e-banking, which were well received by customers. Received verbal praise from customers for more than 20 times, without receiving a customer complaint, and was praised by unit leaders for many times.

I always adhere to the principle of "work first", conscientiously implement all the rules and regulations in the hospital, be conscientious and work hard, always spur and improve myself with the service concept of "innovative service and lasting service", and strive to bring standardized and high-quality services to depositors with the purpose of customer satisfaction. On the day when Tongyuan Bureau attached importance to staff quality training, I studied business skills hard, and on the basis of mastering the original business process, I seriously and actively learned new business, especially personal gold business. At work, he can always think about what customers think, worry about what customers are anxious about, and give customers the most satisfactory service. The annual business is handled quickly and accurately, and the business volume has been in the forefront of the hospital, with an average monthly business volume of 4,500. For example, in the second quarter, I opened a wealth management account with an amount of1million, and organized other banks to deposit more than 800,000 yuan. I have been the business supervisor since xxxx. In the case of a serious shortage of staff in the savings office, I took the initiative to share my worries for the leaders, regardless of personal gains and losses, and put down a long break to work overtime in the office, which correctly played an exemplary role in my work.

Based on the service concept of being responsible to users, after a year of hard work, study and practice, I won the honorary title of "Supervisor" of Nan 'an Sub-branch twice in the second quarter of this year, and won the "Accounting Quality Award" of the branch twice. In the second quarter, the number of errors ranked third in the city. These honors and achievements can not be achieved without the training of leaders of expense banks and savings offices and the concern of colleagues.

I keep learning at work. While learning business skills, we also pay attention to improving our own quality to meet the needs of financial modernization. Recharge yourself after work and try to learn computer skills by yourself.

Through these years' work, I have improved my comprehensive quality and exercised more maturely. In the future work, I will continue to be a master, be conscientious, work hard, love my job, learn from the strengths of others, overcome my own shortcomings, and make my own modest contribution to the development of the institute as always.