"A glass of wine in the world of mortals, a pot of tea in a thousand years." It means something that has been disturbed in the world of mortals, and three cups and two glasses of wine have been talked about; Any ambitious plan in the world will be spent in a pot of tea in the afternoon.

Excerpted from "Communication Skills of Great Wisdom" by Zhai, a master of Chinese studies.

This poem represents a free and easy attitude towards life. The world of mortals is obviously related to three glasses of wine, a Millennium undertaking and a pot of tea. How about three glasses of wine and a pot of tea? What the author means is, almost. In that case, why pursue the world of mortals? Three glasses of light wine and a pot of green tea are enough!

Great Wisdom is a live record of Zhai, a famous master of Chinese studies, giving a lecture on Chinese studies in Peking University. The content is divided into five parts:

1, cultivate one's morality: people who are not far away;

2, mentality: joy;

3. Filial piety: filial piety governs the family, middle filial piety governs the enterprise, and great filial piety governs the country;

4, making friends: gentlemen are harmonious but different, villains are not harmonious;

5. Management chapter: When is it appropriate and when is it in place? Every word is a masterpiece, and every sentence is classic.

Classic quotations:

1, "Five basic elements of communication: nodding, smiling, listening, responding and taking notes"; ?

2. "Three elements of communication: written information, audio information and body movements. Words convey information, sounds convey feelings and bodies convey attitudes. " ?

3. "Yes, yes, yes, yes, just do as you say"; ?

4. "The question is the answer, all questions are not questions, just do as you say"; ?

5. "If you like, I am willing to take the time to help you"; ?

6. "Customers don't refuse products, don't refuse services, and only refuse mediocrity"; ?

7. "If you look at a person's thoughts, it will affect that person's behavior"; ?

8. "Praising others will make others continue to do the right thing"; ?

9. "The way to success = thinking power * action power * expression power"; ?

10, Five Hearts Communication: Joy, Tolerance, Empathy, Praise and Love?

1 1. "To enter the channels of different types of people, we need to grasp six synchronizations, namely: emotional synchronization, tone synchronization, body movements and expressions synchronization, language synchronization, values and value rules synchronization, and belief synchronization"; ?

12, "Rejection is an inertia. When the customer refuses us, our work has just begun ";