DMAIC emphasizes focusing on customers (internal or external customers) and closely links continuous improvement with customer satisfaction and corporate business goals. It emphasizes using the language of data to describe product or process performance, managing based on data, and making full use of quantitative analysis and statistical techniques. What it pursues is to break the old habit of "analyzing problems based on experience", be process-oriented, let data speak for itself, achieve the goals of improving quality, reducing costs and shortening cycle by reducing process variation, and continue to improve, as a famous saying about quality says: " There is only better, not the best. "Unlike previous management, the advantages of Six Sigma DMAIC are reflected in the following aspects:
1. Measurement issues
In the DMAIC process, there is no It is allowed to hypothesize what the problem is and what the situation the company is facing, but to prove it with data and use data to describe the process.
2. Focus on customers
First of all, you need to find customers (internal or external customers), understand their real needs, and use this as the focus to achieve purposeful improvements.
3. Identify the root cause of the problem
Traditional improvement is more about finding the source of variation through experience or one-sided data, while Six Sigma management requires that data must be used to explain and prove the cause of variation. reason.
4. Break old habits
The solution of the DMAIC project will not only be to make a minor change in the original process, but to achieve real changes and Innovative solutions.
5. Risk management
An effective DMAIC process can not only reduce process defects, but also reduce process risks through in-depth analysis of the process - the risks of both customers and the organization.
6. Measurement results
The best evaluation criterion for any solution is financial benefits. The measurement of real results of Six Sigma management can provide more help to project related personnel.
7. Continuous Change
Without continuous change, even the "best practices" developed by the DMAIC team may quickly disappear. The continuous cycle process of DMAIC can help enterprises continue to change and innovate, and inspire more Six Sigma management projects.