1. The content is easy to understand

The content of the course is easy to understand and is acceptable to students. This is a principle that must be followed in course design. For example, during the training process, students may have high or low academic qualifications. The content and cases of the course must be adapted to the understanding ability of most people. If the course content is too difficult and many students cannot understand it, it will be difficult for the training to achieve good results. .

2. Simple structure

The simple structure of the course means that the overall structure of the course should be concise and clear, so that students can understand it at a glance and easily understand it.

3. Present elegance

The purpose of presenting elegance in a course is to make it sound pleasing to the students. Of course, while the course is elegant, it can also add some "vulgar" content, such as popular jokes, etc., which can quickly focus the students' attention, effectively adjust the classroom atmosphere, and help students release the stress of daily work. pressure.

2. Course structures that are most acceptable to students

As shown in Figure 2, during the training process, students liked the three most popular course structures: the wonderful and attractive "Tiger" "head", beautiful and slender "dragon body" and clean "leopard tail".

Figure 2 Students’ favorite course structure

Taking a 120-minute training class as an example, the tiger head should occupy 5 to 10 minutes at most, and the leopard tail should also be controlled to 5 to 10 minutes. minutes, and the narrative unfolding in the middle is the dragon body part.

The tiger head, the opening is like the cover of a book, it should be beautiful and attractive. Generally speaking, if there is a very good case explanation at the beginning, it will take about 10 minutes; if it is just a simple self-introduction, it will take less than 5 minutes.

Leopard Tail, the ending of the course should be simple, clear and neat. Remember that the course must end within the scheduled time and do not delay the time. If you procrastinate, it should not exceed 10 minutes at most, because psychological survey data shows that the limit of human endurance is 10 minutes.

1. Course opening design - Hutou

Tiger head is the opening design of the course, which mainly includes the following contents, as shown in Table 1.

Table 1 Course opening design

Contents

Brief description

Method guide

Opening remarks

Attract attention

Carefully prepare a relevant joke, anecdote, famous quote, poem, etc.

Topic sentence

Clearly introduce the purpose and purpose of your lecture Main content

Today, I am going to talk/share/introduce/exchange with you...

Information sentences

Tell students your views on the topic

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I think/believe/suggest...

In my opinion... Opening remarks

Before the opening, the internal trainer should divide the students into groups. Generally speaking, when there are more than 10 students, they should be divided into groups, so that each group leader can help the internal trainer assume management tasks and manage risks. When selecting a group leader, members of each group can communicate and make their own choices. After the group leader is appointed, the internal trainer can simply tell the group leader to be responsible for the discipline of the group. If someone violates the discipline, they must do push-ups or perform a program, etc. This can also adjust the atmosphere of the classroom.

The opening remarks of the course must be able to attract the attention of the students. The opening remarks can be about a short story, a short joke, a famous quote, a poem, etc. to share with the students. The content the internal trainer talks and shares in the opening session must be helpful to the course, and can smoothly introduce the subsequent content and lay a good foundation for it. For example, when the internal trainer walks into the classroom and finds that many students are eating breakfast, he can impromptuly talk about the importance and nutritional combination of breakfast, what kind of diseases will be caused by not eating breakfast for a long time, etc., which not only lays the foundation for the course explanation, It can also shorten the distance with students. Topic sentence

After the opening remarks, there should be a topic sentence. The topic sentence should clearly introduce the purpose of the teaching and the main content of the course. For example, "Hello everyone, today I will mainly analyze with you... the content, the main content There are several aspects to it”.

In the topic sentence, do not talk about the topic in too much detail, otherwise it will not be conducive to the subsequent description. Just briefly mention it. At the same time, internal trainers should not "set up" their status too high and keep a low profile, otherwise it will easily arouse students' resentment. For example, you can use sentence patterns such as "Today I am going to talk/share/communicate with you..." or "Everyone will participate in this study/share today."

Take time management training as an example. The internal trainer can introduce it like this at the beginning of the training: "Hello everyone, today I will mainly share with you questions about time management. Then I would like to ask you first, Who among us here can get up on his own every morning without an alarm clock?" At this time, someone will raise their hand and answer, "I get up on my own," and then the internal trainer will continue to ask, "What time do you usually get up? ", some said it was 7 o'clock, some said it was 8 o'clock. The internal trainer can ask several trainees who claim to get up at 7 o'clock, "Why do you think you can get up by yourself?" At this time, the trainee may answer, "I used to be a soldier in the army and developed a habit." "I have children at home. As soon as the children wake up at that time, I get up and make breakfast." or "My home is far away from the company, so I have to get up early. I'm used to it." etc.

At this time, the internal trainer can summarize: "Okay, everyone just gave their answers. We can find that everyone's answers have the same characteristic, that is, time management can form a habit. , So how to develop this good habit, this is what we will talk about next. "This introduces the content of the course. Information sentences

Information sentences are where the internal trainer tells the students his or her own views on the training topic. For example, clarify your point of view through sentences such as "I think/believe/suggest..." or "In my opinion...".

The information sentences do not have to be spoken by the internal trainer. Some key points can also be left for the students to speak out, which will make the students find it more interesting and achieve better results. For example, in time management training, the internal trainer can briefly explain his understanding of time management, and then ask, "I would like to ask if there is anyone here who has the same views as mine, please raise your hand." If any trainee raises Then you can say: "Okay, let's ask this classmate to tell you an example or experience about time management, okay?" After the student finishes speaking, everyone applauds, and then you can go directly to the following content.

Many internal trainers like to use questions when delivering information sentences, which can easily cause embarrassment. For example, sometimes after an internal trainer asks a question to a student, the student will say "I don't know." Faced with this situation, the internal trainer should quickly look at the students next to him, and then communicate with the students who are listening carefully through his eyes to encourage them. Stand up and answer. If the other party does not take the initiative to stand up and answer, the internal trainer will say: "This classmate, can you help him answer this question?"

In short, no matter in the message During the sentence narration or throughout the teaching process, the internal trainer must pay attention to observation and choose the right person to ask questions. Generally speaking, questions should be asked to students who listen carefully and have eye contact and communication with the internal trainer.

2. The essence of the course - Dragon Body

As the essence of the course, internal trainers should pay attention to the following points when designing the "Dragon Body": Make the audience interested in the course Have an overall understanding of the content

If you want the audience to have an overall understanding of the course content, you must introduce some cases appropriately. At the same time, the internal trainer cannot blindly rely on the students’ answers during the presentation. You must also do a good job of "asking and answering yourself."

Case

——Overall explanation of communication courses——

When internal trainers teach communication courses, they can first introduce to everyone: "Hello everyone, Today we mainly share and exchange communication skills. In the communication process, communication thinking is very important. First of all, I would like to ask you a question. If we really want to know the age of a girl, but we cannot ask the other party directly. How should we ask about age or zodiac sign? We can discuss it as a group and answer this question after two minutes. "Usually, there will be many answers after the discussion, but the expected results will not be achieved. At this time, the internal trainer will ask. Several options can be given: "We can ask her what year she graduated, so that her age will be roughly clear, or we can ask her about her favorite stars or songs. Generally, the approximate age can be inferred from the age of the song, or we can ask her How many years have you been working? You can roughly know the other person's age without asking directly." This brings out the topic of communication.

Then when talking about how to take the initiative in communication, the internal trainer can say: "I would like to ask, in life and work, have we ever encountered people who have difficulty communicating or who have difficulty communicating at all? People who don’t communicate with you?” At this time, there will definitely be students on the scene who say “yes.” Then, the internal trainer can tell the case: "I once had a girlfriend, and every time I said to her, 'Honey, we are not cooking today, let's go out to eat, what do you want to eat?', she would say , 'You have the final say.' I said hot pot, and she said it was too spicy. I said how about Cantonese food, and she said it was tasteless. I asked again, 'What do you want to eat?' and she said whatever." , if the students in the audience have the same experience, they will smile knowingly. The internal trainer can then ask: "Then what I want to ask you is, what would you do if you encounter this kind of thing?" At this time, there will be a variety of answers on the scene, which shows that the internal trainer has Attention is sharpened. When everyone is almost finished discussing, the internal trainer can say: "Next, I will give you a suggestion. Let's see if it works. We can ask this girl, 'Dear, let's go out to eat today, Cantonese food, Shanghai food, Sichuan food. Which one do you want to eat?"

At this time, the internal trainer can then ask: "Then why do girlfriends choose one from the middle when using this method? What if my girlfriend can’t answer the first method?” The students may not be able to answer for a while, so the internal trainer will ask and answer by himself: “I personally think so. If we have a test after class today, you would like to fill in the blanks. Multiple-choice questions, multiple-choice questions, or quiz questions, right? Because multiple-choice questions are the easiest, and you can get the answer right by comparing them." Then he said: "So when dealing with communication skills, try to provide the other party with three choices. , let the other party choose within the range of options you have given, this will be effective, and you will take the initiative in communication.”

If the student does not understand at this time, then the internal trainer should. Let’s talk about another case to illustrate this principle.

Clear logic and clear structure

Only when the dragon body part has clear logic and clear structure can it be attractive to students and make them want to continue listening.

Case

——Explanation of the logical structure of communication courses——

In the explanation of communication initiative, the internal trainer made everyone’s understanding clearer To be thorough, you can say: "I want to ask everyone here, who is married, raise your hands?" Someone will definitely raise their hands, and the internal trainer can ask one of the female students: "Can this beauty buy you?" Can you tell me about your experience with diamond rings?” Female students are usually embarrassed to talk about it, so the internal trainer can say, “Let me share with you one time. I saw a man taking a girl to the mall to buy a diamond ring. , as soon as she entered the mall, the girl said: "Husband, which one do you think is beautiful?" The man said: "Honey, choose whatever you want, I will buy it for you." After a while, the girl chose one and pointed to one. The ring says, "I want this," and the man breaks down when he sees it, saying, "I don't think this is suitable for you." In fact, it's not that it's not suitable, but that it's too expensive. This choice is risky and the cost is uncontrollable."

Everyone will laugh at this time, and the internal trainer can continue: "Men here, if you take your wives to buy diamond rings in the future, you must first go to the mall to choose them, and then tell your wives, 'Choose one of these three. Husband buys it for you, so you have the initiative; of course, ladies, you can also choose three when you go to the mall, and then tell your husband, "Choose one of these three and buy it for me." Your husband will be more Collapse." At this time, the whole audience burst into laughter, and the students' understanding of the course became clearer. Teach as few information points as possible

Teach as few information points as possible in the course, generally no more than 7. Too much information will make it difficult for students to accept. But there must be enough cases, because it is difficult for adults to accept blindly talking about theories. Process method and element method

Process method. Internal trainers usually have a certain process when teaching, such as explaining first, playing games and interactions in the middle, and finally summarizing. But in actual teaching, it must be determined according to the situation. When talking about a certain knowledge point, if you find that most people are very focused, you can spend more time to teach the knowledge point in more depth without being rigid. You must teach according to the scheduled time, otherwise the entire lecture will lose its priority and there will be no excitement at all. Therefore, internal trainers should not be too procedural and rigid when teaching. For example, you can wear formal attire when giving lectures, or you can wear casual attire according to the needs of the course; you do not have to be very serious and dignified on the podium, as long as you are relaxed, casual, and comfortable. In short, internal trainers should remember that the more formal and procedural the training delivery, the less effective it will be, and they should dare to break the rules.

Element method. The element method means that the course must have three key elements, namely easy-to-understand content, simple structure, and elegant presentation. Model import

Internal trainers must use a model to import the following content before starting the main body of the course. The model is like the table of contents of a book, allowing everyone to read the main text more clearly. Model import is very important, especially the content involved in the model must match the course content and training objects. For example, a lecturer frequently used materials from the TV series "Bright Sword" during his lecture at the Japanese company Mitsubishi Corporation in the morning. As a result, several Japanese supervisors stopped attending the lecture in the afternoon.

If the Dragon Body part of the course is to be designed very excitingly, it must have four elements: first, theoretical knowledge points; second, cases; third, charts and tools; fourth, teaching videos. On the basis of ensuring these four basic elements, internal trainers can also flexibly add other elements, such as singing, dancing, etc., to make the course more exciting. Among them, internal trainers must be able to edit teaching videos. At the same time, after playing the teaching videos, they must organize students to discuss and refine knowledge points, otherwise the video will not be able to fully play its role.

3. The ending of the course - the leopard's tail

The ending of the course is the leopard's tail. The leopard's tail has the following characteristics: concise, lively and clean

Leopard The main thing is to be concise, clear and neat. It should be noted that although the ending strives to be simple, it must have content.