?
?
Work summary 1. After I entered the company, I received the professional knowledge training of xx makeup in the company and experienced the excellent sales atmosphere of the company's direct stores. After more than a month of training, I have basically mastered the selling points of the products. According to the demand of the agent, the company decided to let me contact the agent, and I started my business trip. The destination of this business trip is xx, and the main tasks of the business trip are two: the preliminary work is to assist the agent in the year-end thank-you meeting, and the later work is mainly market service.
First, the year-end appreciation meeting
When I first arrived in xx, I had expectations and anxiety. When I arrived, the agent had already started to make preparations for the year-end thank-you meeting, and I quickly joined in. After several days' efforts, the agency held a year-end thank-you meeting on 20xx, 20xx and 20xx. The meeting invited about xx new and old customers. At the meeting, one of the founders of xx was invited to explain the zero barrier marketing model. In the afternoon, Professor xx explained the detoxification of human body. After listening to different lecturers, I felt different lecture styles, which greatly helped my lecture level. In the evening, a professional performance team was invited to bring wonderful performances to new and old customers. I have the honor to be the host, which has well exercised my courage and hosting ability to speak on stage. After the meeting, we achieved satisfactory results. All the brands signed a list of about xx million. Because they don't mainly play xx and xx cosmetic brands, all cosmetic brands have signed orders of about xx million. After the meeting, customers can also remit money quickly, much faster than other brands.
Second, market services.
I have been on a business trip in xx market for more than a month and have served X stores, X daily chemical stores and X beauty salons. Most of the makeup brands in the store have two brands, and xx and xx cosmetics have higher prices. My work arrangement is mainly to assist in marketing and training shop assistants. The training effect is ideal, which can stimulate the shop assistants' enthusiasm for learning, help them master the professional knowledge of xx and xx makeup artists, promote the professional quality of shop assistants, and drive sales and service to generate performance. Due to the end of the year and the cold weather, the sales performance is not ideal, but it can basically maintain the sales performance of more than xx yuan per store. Xx business trip for me personally, the overall benefit is good, and it has reached a new level.
Third, work experience.
This job in xx is not my first job in social university. I have changed jobs several times. Being able to enter the company is a natural fate, and I have a relationship with the company. But more importantly, the atmosphere of the company and everyone in the company, including the leaders of the company, left me with different feelings. I think it is very beneficial to get along with everyone. It has always been a pleasure to communicate with company leaders, which makes me full of confidence in the company and myself. This is a warm family, and people get along well with each other. There is no intrigue or interpersonal struggle. I like the atmosphere here!
In the past x months, I have learned many new life experiences. Sales is a course I will never finish. During these X months, I gradually learned to analyze customers' psychology and choose suitable products for them. Xx and xx have rich makeup images. In the process of talking with customers, they learned to understand their spending power, so as to choose products with appropriate prices for them. I gradually realized that I need to improve my influence, so as to do a good job in circulation sales and continuous sales after leaving the store. During my business trip in xx, I helped to hold a year-end thank-you meeting and learned about the preparation and development of the terminal meeting, which laid a solid foundation for my own preparation of the terminal meeting in the future. From the perfect membership system of the company, I also clearly understand the importance of members to the store. These will be stepping stones to realize my dream.
Make my life richer. In this year, there are too many things I can't forget, and there are too many feelings I will remember.
Work summary 2: Review the work in the past year, ask yourself questions and make a frank summary. There are still many shortcomings. Therefore, it is even more necessary to strengthen one's working thoughts in time, correct one's consciousness, and improve the methods, skills and business level of monopoly. First of all, in terms of shortcomings, it summarizes from its own reasons. I feel that I still have a certain degree of lack of skills in persuading customers and impressing their purchasing psychology.
As a cosmetics salesman, our primary goal is to build a bridge between our products and customers. Create business performance for the company. Under the guidance of this direction, it is particularly important to impress customers' hearts and stimulate their desire to buy with sales skills and language. Therefore, in the future sales work, I must strive to improve the skills of persuading customers and impress customers' purchasing psychology. At the same time, we should integrate theory with practice and accumulate valuable experience for the next stage of work.
Secondly, pay attention to the details of your sales work and remember the wise saying that the customer is God in sales theory. Conquer and impress consumers with your sincere smile, clear language, meticulous promotion and thoughtful service. Let all customers who come to our xxx cosmetics store come on impulse and return satisfied. Establish the high-quality spirit of our employees and establish our high-quality service brand.
Finally, put your mind right. The adjustment of his mentality has made me more clear that no matter what I do, I must do my best. Whether this spirit exists or not can determine the success or failure of a person's future career, especially in our monopoly sales work. If a person understands the secret of avoiding hard work through hard work, then he has mastered the principle of success. If you can take the initiative and work hard everywhere, you can enrich your life experience in any sales position.
In short, through the theoretical summary of my work this week, I also found many shortcomings. At the same time, I have accumulated experience in future sales work for myself. Sort out the train of thought and clear the direction. In the future work, I will take the company's monopoly management concept as the coordinate, integrate my work ability with the company's specific environment, take advantage of my energetic and hard-working advantages, receive business training, learn business knowledge and improve sales awareness. Make solid progress, work hard and make a modest contribution to the development of the company.
I have been selling cosmetics for more than six years. While learning the essence of others' experience, we are constantly summing up our own experience and improving our own shortcomings. I think as long as I do the work I have to do every day with my heart, I won't worry about business.
First, the overall image of the store is the face of the store. Let it give customers a clean, tidy and attractive feeling every day.
I don't want to miss the feeling of passing in front of it; The specific work is: the first thing to do when opening the door is to stand outside the store and carefully observe the overall feeling and hygiene, including the two sides of the door and the door glass. If you look comfortable, customers will feel comfortable.
Second, the hygiene in the store is very important.
Exhibits and containers must be free of dust, and the ground should be bright and clean. The specific job is to keep cleaning carefully every day, so that customers feel comfortable when looking at the exhibits from any angle. Wipe the floor well and give customers a clean feeling as a whole.
Third, product placement should be beautiful.
This will unconsciously improve the grade of products, but also let customers be clear at a glance. The specific work is to change the position and color collocation between products and the collocation of strains every day.
Fourth, the clerk's personal image and makeup should be appropriate.
Because good image makeup is more convincing in the sales process. Especially beautiful makeup can help the sales of make-up products. The specific job is to refine your makeup and check the other person's instrument makeup.
Our warm service and professional language are very important.
No one will refuse your enthusiasm, even if you don't buy it today, because you are enthusiastic and professional, and I believe she will come again one day. The specific job is to serve every customer with a smile, explain sales with the most professional knowledge, and give customers a feeling of being at home.
Sixth, do a good job in daily customer files.
Insist on getting new members every day and go back to the store every day. The specific work is: every day, new customers should carefully record their contact telephone number, age, skin type and work industry, so as to accurately inform and resell when engaging in large-scale activities. Contact several old customers every day and ask them to send new samples back to the store to sell.
Seven, listen to the opinions or suggestions of each customer with an open mind.
This will help us to improve the store better. The specific work is: record the opinions and suggestions of customers clearly every day, which is our most valuable improvement plan and will also give customers a feeling of attaching great importance to her.
Eight, try to sell more every day.
The specific work is to sell products to more customers, and sell more products to each customer. Every little makes a mickle. These are two ways to increase sales. If you do it carefully and patiently, customers will feel that the service is thoughtful.
Nine, complete the missing products before the end of work every night.
The specific work is: check the sales route of the previous day, and the missing items in the sales area can be filled in time to facilitate the normal and smooth sales of the next day.
Summing up the normal work for the time being, I feel that there are still many shortcomings, waiting for xxx to go further. Do everything with your heart, work hard and you will succeed.
Four years of work summary passed quickly, and xx years passed unconsciously. However, I still clearly remember how difficult it was to take root in xx when xx products first entered the xx market. The pressure is unprecedented. To overcome many problems, we need to work harder than before.
The company arranged for me to be in the biggest supermarket in xx. Faced with fierce challenges, I am a little hesitant. Am I capable of shouldering this burden? Seeing the novel packaging and complete varieties of xx products, I thought it would be safe when I arrived. Let go of your burden, devote yourself to your work and do your best to complete the tasks assigned by the company. In this way, I worked hard for a month and then challenged a new month. After half a year, I am particularly happy to see more and more customers recognize xx. Let me see that xx will have a good development prospect, and let me have a bigger goal for the future.
Over the past year, through unremitting efforts, we have achieved sales of X million yuan in X month and X month respectively. Except for X month, the sales in other months are between X yuan.
To do a good job in sales promotion, I have three profound experiences:
First, always keep a good attitude. For example, at work, we will encounter low customer flow or the failure of several customers to introduce products in succession. We are easily discouraged and in a bad mood, and always feel that today is too bad. This will distract attention, slow customer response and lack of confidence, which will affect sales. On the other hand, think a little about why continuous recommendation fails, adjust your mentality immediately, such as going outside the supermarket to get some fresh air, and then continue to work hard.
Second, observe words and deeds, which varies from person to person, and use different promotion methods for different customers. For example, student customers prefer fashion brand-name products with strong advertising. So it is difficult for them to accept our recommended products quickly, and we need patience. You can briefly introduce the product first, and then tell her why students are prone to acne and blackheads, and what problems should be paid attention to. Talking about this makes her think you are more professional. Ask her what her major is again, which can enhance her trust in you. Finally, recommend products for them quickly, which has a high success rate.
Third, after catching customers, remember not to talk about products blindly.
Now there are more brands, more promoters and almost the same promotion language.
Therefore, when introducing products, it is easy for customers to think that we just want to sell products, so we can't gain the trust of customers quickly. In fact, customers will only accept the products you introduced if they trust you and accept you as a person. If the introduction of the product is short and targeted, you can introduce the product topic into people's topic when the customer considers it, such as praising the customer, or asking the customer how to care at ordinary times. At work, I found myself with many shortcomings, such as lack of patience, poor sales skills and little knowledge of beauty. In the future work, keep learning, learn from each other's strengths and make better achievements.
Work summary 5 Reviewing the past is to better face the future. In order to sum up experience, develop achievements and overcome shortcomings, we will briefly review and summarize the work in 20xx as follows:
First, review the situation in the first half of the year.
1. We live in the era of service economy. Service has penetrated into many details of life. Everyone enjoys the service? Clients? And for? Clients? Individuals who provide services. Because of this, my work should be more perfect, focusing on our customer service and providing customers with faster, more efficient and better service. Being a man and doing things is our philosophy. I try my best to meet the requirements of every service detail and give me a chance to repay the company's satisfaction! As always, I will do everything possible to do more and better.
Disadvantages: lack of passion and enthusiasm for work, lack of initiative and self-confidence.
Beauty is a brand-new field for me. Through continuous study and practice, I can cooperate well with my colleagues, superiors and teachers in my work. In every activity, I can analyze my clients with teachers or teachers, so as to achieve three in and three out, and tell teachers in time the unexpected situation of clients in nursing. Therefore, good results have been achieved.
Disadvantages: the understanding of customers is not thorough enough.
3. Be able to actively participate in various activities and trainings organized by the company: be able to actively answer teachers' questions during the training process, successfully pass the examinations of various training courses, and obtain customs clearance passports. And can be applied to work. Disadvantages: I still dare not share my feelings and experiences boldly. We must overcome this problem in the future.
4. I will take the initiative to ask questions that I don't understand from the store manager, the shop assistant and the sisters at the front desk. Professional knowledge: I will ask leaders and colleagues in time when I encounter difficulties or concentrated problems at work until the problems are solved, and always remind myself to have a good learning attitude.
Disadvantages: when doing sales, I am not bold enough to talk to customers, and my professionalism and business level are still lacking, and my methods should be strengthened.
There are many problems in daily work, which require us to be good at finding problems, grasping them, solving them in the first time and improving our business ability. With the help, care and support of my manager (manager xx), the store manager, the shop assistant, and our xx and family, we will uphold the company's cultural concept? There are no perfect individuals, only perfect teams. I succeeded in exceeding the annual target of 20xx.
Second, look forward to 20xx
In addition to adhering to past achievements and good working methods, we will strive to improve last year's shortcomings in 20xx, so that our work will reach a new level. We hereby list the following work plans and objectives for 20xx years:
1, set yourself an annual goal first.
(1) Earnestly grasp your target customers, do well the three forms made by Professor xx, strictly do well the thirteen-step process, and start to serve every customer. Understand the needs of customers.
(2) Do a good job and improve the beautiful files. Pay attention to details.
2. study.
(1) To participate in various trainings of the company, you should learn every technology of the company, learn professional knowledge well, improve your business level, sales ability and skills, and apply what you have learned flexibly to your work.
(2) Learn to be grateful, learn the advantages of others, and learn to make up to make yourself beautiful. Really do it: work happily! Grow up happily! Easy money!
(3) Learn to recognize yourself and experience the twenty-seven kinds awarded by Professor xx. Learn to accept and adopt.
It's really lucky to come to the company and think about it. Thank you very much for giving us such good benefits. I believe our future is bright! In short, my progress and achievements are inseparable from the careful care and guidance of the leaders and the strong support and cooperation of my colleagues. Thanks to my colleagues in the beauty salon for their help. At the moment of waving yesterday, we will usher in a new year. Be neither arrogant nor impetuous, go on step by step, make unremitting efforts to do the best for the shortcomings of the past. I will prove my efforts with actions, and I know more clearly that we can get it not by clever means, but by continuous efforts. 20xx is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do better in the new year and do my part for the company's development prospects.
?