9506 18 and 400-606-5500 are complaint logistics. Besides calling customer service, you can also make a complaint on the JD.COM platform, or you can call the Jingdong Logistics Customer Service Hotline at 506 18 or 400-606-5500. Jingdong Express is one of the services of Jingdong Logistics, and JD.COM has the largest logistics infrastructure in the field of e-commerce in China.

JD.COM advantage

Advantages of Jingdong Express, engaged in the e-commerce industry for 9 years and rich experience in logistics and distribution; Professional safety monitoring system and cargo placement rules, efficient five-hour reverse door-to-door pickup service, express delivery system platform open to merchants, convenient for merchants to monitor orders and audit accounts, and 2000-seat customer call center can provide consulting services for merchants at any time.

Jingdong Logistics is ahead of competitor Alibaba's rookie network in cost control. On the one hand, the enclosure cost of JD.COM warehouse is very low. For example, they recently signed a contract with Zhengzhou, Henan Province, which will leave the settlement and taxes in Henan and create employment conditions, so they can get the land at a very favorable price.