Learn Lei Feng’s handwritten newspaper concisely

Learn Lei Feng's handwritten newspaper content: Learn from Lei Feng's good example

March is the Lei Feng season again. Over the years, Lei Feng's sonorous vow to devote his limited life to unlimited service to the people has inspired Encourage one generation after another to make progress. Good people and good things who follow Lei Feng's example happen every day, and there is more and more positive energy in society.

In order to further enhance the image of the window for handling letters and calls, the Information Department of the xx City Letters and Calls Bureau insists on strengthening the quality internally and building an image externally, and closely integrates the activities of learning from Lei Feng with the theme practice activities of "Striving to Create a Window for People's Satisfaction" In combination, we insist on being close to reality, the grassroots, and the enterprise, actively innovate content, innovative forms, and innovative methods, promote the normalization and institutionalization of activities to learn from Lei Feng, widely carry out practical activities to learn from Lei Feng, and comprehensively publicize and popularize the basic principles of patriotism, dedication, integrity, and friendliness. The moral code guides petition cadres and workers to strive to become the disseminators, promoters and practitioners of Lei Feng’s spirit in the new era. At work, department cadres adhere to the five reinforcements, based on their respective positions and in accordance with the target requirements, each show their talents, and strive to create a high-quality, efficient, and first-class service window.

First, strengthen the service concept. Firmly establish the work concept of "small window, big stage" and the concept that handling letters and visits is service, strengthen the sense of purpose of "sharing worries for the party and solving problems for the people", implement various convenience service measures, improve and standardize the reception of visitors and letters In handling work, we actively promote sunshine service, smiling service, standardized service, efficient service and honest service.

The second is to strengthen work style. On the one hand, we vigorously carry out five bright activities to highlight identity, highlight responsibilities, highlight commitments, highlight comments, and highlight comments. The lobby screen scrolls at any time to receive visits and letters, the division of responsibilities of staff, and the status of on-site visits. identity, accept the supervision of cadres and the masses, and insist on receiving visits in a civilized manner and providing courteous services. On the other hand, "four things" should be highlighted in the reception, that is, be kind to strangers and acquaintances, respect the masses and cadres equally, be patient when busy and leisurely, receive the same reception both early and late, as long as the procedures are complete and treat everyone equally, Apply immediately to create a good service environment for visiting people. The third is to highlight the "three speeds" in processing, to achieve fast acceptance, fast delivery, and fast implementation, ensuring that everyone is warmly received and everything is answered seriously, and establishing a high-quality, efficient, and first-class service image of the window department.

The third is to enhance work efficiency. Earnestly implement the first-inquiry responsibility system, one-time notification system and time-limited handling system, so as to achieve one-stop reception and registration of letters and calls, and one-stop service to the end. Supervise transfers and transfers in a timely manner, and resolutely complete the tasks within the specified time limit. At the same time, we vigorously advocate family services and delayed services, and go all out to handle urgent cases regardless of holidays; we promptly notify petitioners by phone or text message of petition matters that have been handled in advance, so that the public can fully feel the improvement of the department's quality and service. Convenience brought by increased efficiency.

The fourth is to strengthen work capabilities. Emphasize on-the-job training, comprehensively improve the ability to serve the masses, and improve the professional ability to receive interviews during on-the-job training. In the form of symposiums and experience exchanges, we will carry out a series of job training activities such as selecting outstanding interview experts, excellent letter handling experts, excellent interview cases, on-site guidance of receptionists, and one-by-one evaluations by bureau leaders; at the same time, we will use bureau cadre meetings, bureau party members Meetings, city-wide mass work, petition work business training courses and other platforms invite superior leaders, veteran comrades, veteran experts, lawyers, etc. to provide on-site guidance, and organize department cadres to collectively learn the relevant laws, regulations, and policy provisions and regulations for handling letters and petitions. The experience and practice can effectively improve the ability of department cadres and workers to use policies to resolve doubts and confusion, and the theoretical literacy and professional quality of doing mass work in the new era.

The fifth is to strengthen work discipline. We will further improve various rules, regulations and assessment methods, and strictly enforce discipline requirements. During working hours, department staff will not be late, leave early, chat between posts, play computer games, or do anything unrelated to work. At the same time, leaders of the bureau are invited to conduct irregular inspections on the service attitude, system implementation, and public satisfaction of the petition processing window, and promptly supervise and rectify problems when problems are discovered to ensure that the service awareness of department cadres and employees is further enhanced, the service level is further improved, and the service image is Further establish and form a good atmosphere in which everyone is self-aware, everyone is conscious, supervises each other, and strives to catch up, so as to promote work to a higher level and a higher level.

As a window unit, the Information Section of the Letters and Calls Bureau Office insists on closely integrating the development of "Learn from Lei Feng" activities with daily petition work, giving full play to the vanguard and exemplary role of party members, and guiding cadres and workers to strive to standardize their words and deeds. , Consciously resist bad habits, start from small things around you, start bit by bit, adhere to the mass line, do everything possible to facilitate the people to do things and solve the people's demands as the focus of learning from Lei Feng's activities, treat the visiting people as your family, and the people's letters as your family According to the book, people's affairs should be treated as family affairs, and the demands reported by the people should be carefully handled, so that there is a response when they come, and there is a response when they go, and there is a response to the problems raised.

Since the beginning of this year, the People’s Visitor Reception Center has received x batches of x number of visitors, including assisting in organizing x number of public visits by city leaders, receiving 712 batches of 1,992 visitors, and handling 346 letters from the people. The work of the department has been affirmed by the leaders and praised by the visiting people. Learn from Lei Feng's handwritten newspaper materials: Lei Feng's famous sayings

1. I would like to be a pine on the mountains and rocks, not a willow on the lakeshore and riverside. I would rather train myself in the hard struggle in the storm than spend my life in calm days.

2. Anyone who plays life will achieve nothing; whoever cannot master himself will always be a slave.

3. I would like to be a screw that will never rust.

4. You live to make others live a better life.

5. A drop of water will never dry up until it is put into the ocean. A person can be most powerful only when he integrates himself with the collective cause.

6. One flower cannot dress up the beautiful spring. Only when one person takes the lead can one move alone. Only when everyone takes the lead can the mountains and seas be moved.

7. We are the masters of the country and should always think about the country.

8. Human life is limited, but serving the people is unlimited. I must devote my limited life to unlimited service to the people.

9. Treat comrades as warm as spring, treat work as hot as summer, treat individualism as the autumn wind sweeps away fallen leaves, and treat enemies as ruthlessly as the harsh winter.

10. If you are a drop of water, have you nourished an inch of the land? If you are a ray of sunshine, have you illuminated an inch of darkness? If you are a grain of food, have you nurtured useful things? Life? If you are the smallest screw, will you always stay at your post in life? If you want to tell us some thoughts, are you preaching the most beautiful ideal day and night? Since you are alive, are you doing it for the future? Give your labor to human life and make the world more beautiful day by day? I want to ask you, what have you brought to the future? In the warehouse of life, we should not just be endless payers.

11. Youth is always beautiful, but true youth only belongs to those who always strive for the top, those who always work selflessly, and those who are always humble.

12. Strength comes from unity, wisdom comes from labor, action comes from thought, and honor comes from collective.

13. When it comes to work, you should align yourself with the comrades who are the most motivated, and when it comes to life, you should align yourself with the comrades who have the lowest level.

14. Anyone who only has the people in his mind and not himself will surely receive high honor and prestige. On the other hand, if there is only an individual in mind and no people, they will be cast aside by the people sooner or later.

15. The most glorious thing in the world? Labor. The most decent people in the world? Workers.

16. Some people say they are busy at work and have no time to study. I think the problem is not that you are busy at work, but whether you are willing to study and whether you can squeeze in time. There is time to study. The question is whether we are good at squeezing and whether we are willing to dig in.

17. There is not a single hole in a good wooden board, but why can nails be driven in? This is because it is forced in by pressure and drilled in.

18. Nails have two strengths: one is squeezing strength, and the other is drilling strength. In our studies, we must also promote this "nail" spirit and be good at squeezing and drilling.

19. I think a revolutionary should put the interests of the revolution first and contribute everything to the cause of the party. This is the happiest thing.

20. Treat other people’s difficulties as your own difficulties, and regard your comrades’ happiness as your own happiness.

21. Proud people are actually ignorant people.

He doesn’t know how many bowls of dry rice he can eat. He doesn’t understand that he is just a drop in the ocean?