Question 1: Why is it important to be good at listening? Listening is a way of understanding others, and it is also a kind of wisdom in interacting with others. Friends need to listen to each other, parents and children need to listen to each other, and lovers need to listen to each other even more. In real life, in order to attract attention, some people always talk endlessly regardless of other people's feelings, so that they take up most of everyone's conversation time. Is such a person a good conversationalist? Can he achieve the desired goal? The answer is no, because he does not understand the etiquette and importance of listening. Just like those who practice martial arts, they must first learn to take beatings. Dale Carnegie told people how to become a good conversationalist, that is, learn to listen and encourage others to talk more about themselves. Carnegie gave an example of a time when he attended a dinner party in New York and met an excellent botanist. He had never spoken to a botanist, so he listened intently as he described many experiments with exotic plants and new products of mating. After the midnight dinner, the botanist praised Carnegie to the host, saying that he was "the most inspiring" person and "the most interesting conversationalist". Carnegie barely said a few words. He just listened very carefully. This shows that listening is also a way of speaking. In life, many people have no patience to listen to others because they are careerists and busy people. Indeed, competition in modern society is fierce. A person who wants to succeed has too many things to do and is tired of running around all day long. Therefore, over time, his temperament becomes impatient and he becomes bored listening to other people's conversations. Wait for the other party to get to the point, deny it, insist that it is not possible, and then explain your point of view in a very decisive tone. Such people often want to use short, flat, and quick methods to show their abilities with eloquence and lay a foundation in public. However, as a result, it seems that they have achieved their goal, but in fact they do not get the support of others. Identity cannot establish true friendship and achieve spiritual communication. And outstanding people who have truly achieved brilliant achievements in their careers are often good at listening to other people's opinions. If someone is really too busy to listen to other people's opinions, then at least it can be said with certainty that this person will not arrange his time reasonably, or it can be said that this person is narrow-minded and cannot listen to other people's opinions, and he will definitely end up alone in the end. situation. In fact, people who are good at listening to others always have a lot of guests and friends, because people always like to associate with people who are respectful and approachable.

Question 2: What is the importance of listening in communication? Listening is a sign of quality. A person who can listen patiently shows that he is interested in things or what others say. It is also an important manifestation of respect for people.

Question 3: The basic meaning of listening Listening is not simply listening with ears, it is also an art. Listening is not just about hearing the speaker's words with your ears, but also requires a person to fully feel the verbal and non-verbal information expressed in the other party's conversation. Listening in the narrow sense refers to the whole process of receiving verbal information through the auditory organs, and then achieving cognition and understanding through thinking activities; listening in the broad sense includes text communication and other methods. The subject is the listener, and the subject of the talk is the teller. Singing together has the advantages of resolving conflicts or venting feelings. 1. Overcome self-centeredness: don’t always talk about yourself 2. Overcome self-righteousness: don’t always want to dominate 3. Respect the other party: don’t interrupt the conversation, let the other party finish what they say. Don't interrupt by delving into unimportant or irrelevant details. 4. Don’t get excited: Don’t jump to conclusions, don’t rush to evaluate the other party’s point of view, don’t rush to express suggestions, and don’t have fierce disputes because of different opinions from the other party. Listen carefully to what the other person has to say, and don't focus on thinking about how to refute a specific small point the other person said. 5. Try not to listen and wonder about what he is going to say next. 6. Ask yourself if you have any biases or stereotypes. They can easily affect what you listen to others. 7. Don't make your mind jump faster than the speaker, and don't try to understand what the other person has not said yet. 8. Pay attention to some details: don’t know things you shouldn’t know, don’t make small moves, don’t get distracted, and don’t mind the characteristics of other people’s speeches. 1. Lean forward to show interest in the conversation. 2. "What you answer is what you ask", which means you are communicating with others. 3. During the listening process, add your own opinions in a timely manner to balance the two aspects of giving and absorbing. 4. Respond to the speaker with head movements and rich facial expressions. 1. Indifferent to the content of the conversation; 2. Only listen to the content and ignore feelings; 3. Interrupt the other party's conversation without reason. 1. To help the speaker relax, it is better for both people to sit down at the same height, face to face, and slightly closer than normal social distance. 2. If the complainer becomes emotional at the beginning, he will inevitably be unable to explain the matter clearly. This situation is common among female complainants. At this time, as people of the same sex, hugging and patting are good ways to stabilize each other's emotions. 3. While listening, look at the other party intently and softly, and give appropriate responses, such as nodding and "hmm", to show that you are listening attentively. 4. If you do not understand or clarify something, you should point it out and communicate it in a timely manner to avoid misunderstandings. But don’t take over the subject, and don’t change the subject. 5. Don’t rush to express your opinions before the other party has finished speaking, and don’t make prejudgments in advance. Try to avoid contaminating the other party’s matters with your own subjective color, and listen patiently to the end.

6. After the other party has finished speaking, if possible, let him drink some hot tea, hot milk, chocolate or something. He needs to feel cared about, and hot food can easily cheer people up again. 7. No matter how ridiculous and childish the other person says to you, what he tells you is a sign of trust in you. It is a compliment to your personality, so don’t laugh at him or judge him with a high profile. thing. Even if you don't agree with his ideas, you should give him the understanding and comfort he wants. It is your obligation as a friend to support the other person in difficult situations. 8. You don’t need to completely capture the other person’s emotions or find a way to help him vent his anger. If what the other party is saying is just an inexplicable emotion, then everything is done by the time you reach step 7. But if this is a problem that has yet to be solved, you can help him sort it out from beginning to end, including which areas he did wrong, which areas are mainly other people's problems, solutions, etc. 9. You can look at the problem from his point of view, but the suggestions you make must be based on your own ideas. What the other party wants to hear is "your opinion." If you are worried that your thoughts are too subjective, try to approach the problem from multiple angles to ensure that you are as objective and fair as possible. 10. Of course, it is also possible that while the other party is telling the story, he or she will gradually have an idea. If you think your idea would be better, present it to him as a proposal and help him advise rather than make a decision. The decision must be made by the parties themselves. Even if he doesn't take your advice in the end, give him encouragement and blessings. 1. Be aware of the other person’s feelings. What a person feels can often guide his behavior more than his thoughts. The less you pay attention to the true side of people's feelings, the less likely they are to communicate with each other. Observing feelings means reciting the emotions behind the other person's words to express acceptance and understanding of his feelings. Sometimes this can produce quite good results. 2. Pay attention to feedback. Listening to other people's conversations requires... >>

Question 4: Examples and famous quotes about the importance of listening 1. Joule seeks knowledge

The famous British scientist Joule has been very interested in learning since he was a child. He loves physics and often does experiments on electricity and heat by himself.

During one year's vacation, Joule and his brother traveled to the countryside together. The smart and studious Joule did not forget to do his physics experiments even when he was playing.

He found a lame horse, held by his brother, and quietly hid behind it, using a Voda battery to pass current to the horse, trying to see how the animal would react to the current** * reaction after. As a result, the reaction he wanted to see appeared. After receiving the electric shock, the horse jumped wildly and almost kicked his brother.

Although danger has appeared, this has not affected the mood of Xiao Joule, who loves to experiment, at all. He and Giulia rowed a boat to a lake surrounded by mountains, where Joule wanted to test how big the echo was. They filled their muskets with gunpowder and pulled the triggers. Unexpectedly, with a "bang", a long flame spurted out from the muzzle of the gun, burning Joule's eyebrows, and almost scared his brother into falling into the lake.

At this time, the sky was covered with thick clouds, and there was lightning and thunder. Joule, who was just about to go ashore to hide from the rain, found that it took a long time after the lightning to hear the rumble of thunder. What was going on?

Joule didn’t care about hiding from the rain, so he dragged his brother up a hill and carefully recorded the time between lightning and thunder with his pocket watch.

After school started, Joule couldn’t wait to tell the teacher all the experiments he had done and asked for advice.

The teacher looked at the studious and inquiring Joule and smiled, and patiently explained to him: "The propagation speeds of light and sound are different. The speed of light is fast and the speed of sound is slow, so people always want to see lightning before hearing it. The thunder and lightning actually happened at the same time."

Joule suddenly understood. From then on, he became more obsessed with learning scientific knowledge. Through continuous learning and careful observation and calculation, he finally discovered the thermal work equivalent and the law of energy conservation, and became an outstanding scientist.

2. Seeking knowledge - continuous self-improvement

The British physicist Bragg, whose family was very poor when he was a child, relied on his unremitting pursuit of dreams and tenacious efforts to finally achieve a lot. Big achievement. The poor years he experienced became the driving force that inspired him to move forward in the future.

When he was in school, because his family’s financial situation was too poor, his parents could not buy him good-looking clothes or comfortable shoes. He was often dressed in ragged clothes and dragged a pair of shoes that did not match his feet. Worn leather shoes. But the young Prague never felt inferior because of poverty, and he never complained that his family could not provide him with superior living conditions. The pair of oversized leather shoes looked ridiculous on his feet, but he did not feel inferior because of it. On the contrary, he cherishes this pair of shoes because it gives him unlimited motivation.

It turns out that this pair of shoes was sent to him by his father. The family was poor and could not buy him a pair of comfortable and sturdy shoes. Even though this pair of old leather shoes belonged to his father. Although his father was also full of guilt about this, he still gave his son ardent hope, unparalleled encouragement and strong emotional support. His father wrote to him in a letter: "...Son, I'm so sorry. I hope that in a year or two, my pair of leather shoes will no longer be too big for your feet.

...I hold the hope that once you achieve something, I will be proud of it, because my son succeeded by working hard in my worn-out leather shoes. ..." This letter, which is profound and full of expectations, has always been like an invisible force, pushing Prague forward on the rugged mountain road of science.

3. Honesty is better than a thousand grains. Cherry trees still have value - honesty

George Washington has admired heroes since he was sensible. When he saw his brother wearing military uniform and fighting on the front line, he was extremely envious. One day after dinner, he suddenly felt jealous. I thought of a question and hurriedly ran to ask my father: "Dad, when I grow up, I want to be a brave soldier like my brother, okay? "Excellent, dear boy!" The father replied happily, "But do you know what kind of children can become brave soldiers?" "The father asked back. "Hmm -" Washington thought for a while and replied: "Only an honest child can become a brave soldier, is that true? "That's right." Only by being honest can everyone be united, and only by uniting can we defeat the enemy and become brave soldiers. "

My father not only preached, but also paid attention to teaching by example. On his father's farm, there was a small cherry tree, which his father planted to commemorate the birth of Washington. As little George grew up day by day, so did the little cherry tree. Washington grew taller and taller every year. Once, he planned to make a small wooden gun and arm himself...>>

Question. Five: What is the role of listening in management? Without the exchange of information between people, there can be no leadership. When leaders exercise their command and coordination functions, they must convey their thoughts, feelings, decisions and other information to the leaders. In order to influence the behavior of the led, at the same time, in order to lead effectively, the leader also needs to understand the reactions, feelings and difficulties of the led. This two-way communication of information can be through formal documents, Reports, letters, meetings, phone calls and informal face-to-face meetings are among them. Face-to-face individual conversations are a better way to get to know your subordinates deeply, because not only can you learn more and more detailed information through conversations, but you can also observe the situation through observation. It is a kind of leadership art to be good at talking with subordinates. Some leaders tend to review documents at the same time, look around, lose focus and be impatient. The result is that they cannot understand. The other party's thoughts will instead cause conflicts and barriers. Therefore, leaders must master the art of talking to and listening to their subordinates.