Jack Ma once said: Employees come first, customers second. He believes that without this group of people (employees), there would be no Alibaba website. In his eyes, employees are an important asset, because with them, Ali can go further. He has also expressed his views on human resources on different occasions. So, what exactly does human resources look like in his eyes?

1. Talent view

“Talent can Cultivated. "What is "cultivation"? "Practice" means paying more attention to it, but you can't pay attention to it every day, because a tree will die if there is too much water, and it will die if there is too little water. How to pay attention to it is also an art. What is "nurturing"? It means giving him a chance to fail and giving him a chance to succeed. You have to watch him and don't let him break his muscles and bones, and don't let him be out of breath for the rest of his life. ”——Jack Ma

2. Recruitment strategy

At Alibaba, values ??are the criterion that determines everything. What kind of people to recruit, how to train people, and how to assess people are all determined and thorough.

3. Employee training strategy

“The growth of a company mainly depends on the growth of two things. One is the growth of employees and the growth of customers. We established our own Ali Academy, whose main purpose is also to train employees and customers. " ——Jack Ma

Explanation of the purpose of the company's induction training for new employees

New employee training strategy-"Five Elements Boxing"

4. Jack Ma's Views on employment

“Alibaba conquers the world by relying on teams, not individual heroism. ”——Jack Ma

Jack Ma can recognize the strengths of others, understand his own shortcomings and where he needs help. The mentality of making up for each other is very important, otherwise there will be resentment and conflict, which is the key to building a team.