A small pit was "surprised" on the pavement of a highway in Germany! After scientific analysis, traffic experts solemnly pointed out that the damaged road surface is very likely to have an impact on speeding vehicles, leading to terrible car accidents. After careful consideration, the traffic management department decided to close the expressway "indefinitely" and not allow it to open until the pavement is repaired and passed strict inspection and testing.
It is precisely because of this "make a mountain out of a molehill" spirit that the traffic safety accident rate in Germany is very low.
In the 5S management in Japan, the "red card war" runs through the whole management activity, and the main contents include the following aspects:
Clean-up: clearly distinguish what is needed and what is not needed, and find out what needs improvement and what needs improvement.
Rectification: put a "red card" on things that are not needed, and put a "red card" mark on things, places and things that need improvement.
Cleaning: Stick a "red card" on oily and unclean equipment, stick a "red card" on the dead corner of the office, and stick a "red card" on things that should not appear in the office and production site.
Clean: Reduce the number of "red cards".
Cultivation: Some people continue to increase "red cards", while others try to reduce "red cards".
With the help of the "red card war", the workplace will be orderly, clean and tidy, and the working environment will be comfortable and elegant, eliminating potential safety hazards, so that all employees of the enterprise can develop good habits of patience and meticulousness. Over time, everyone will abide by the rules and work hard.
Some people think this is too simple, too trivial, meaningless and unnecessary. The important sign of a company's safety status is whether the production site is clean and tidy and whether the process is orderly. It is necessary to make a mountain out of a molehill.
There is a company in America. Although small in scale, it is famous for rarely firing employees. One day, when Jerry, a senior lathe worker, was working on the cutting table, he removed the protective baffle in front of the cutting knife and put it aside. Without the protective baffle, it will be more convenient and quick to collect the processed parts, so that Jerry can finish two-thirds of the parts before lunch break.
After more than an hour, Jerry was caught by the supervisor who walked into the workshop for inspection. In addition to glaring at Jerry, the supervisor ordered Jerry to install protective baffles immediately, and also reprimanded Jerry, claiming that Jerry's whole day's workload would be invalid.
At this point, Jerry thought it was all over. Unexpectedly, Jerry was told to meet the boss the next day when he went to work. Jerry heard the notice of dismissal in the president's office and was encouraged and praised many times. The president said, "As an old employee, you should know better than anyone what safety means to the company. Today, you complete fewer parts and realize less profit. The company can find another time to replace it, but in case of an accident, loss of health or even life, the company will never compensate ... "Jerry shed tears on the day he left the company.
For far-reaching "minor faults" and "making a mountain out of a molehill", in the process of responsibility implementation, we should take the spirit of killing the chicken and using the bull's knife to ensure that there are no major problems behind the minor responsibilities, put them in place and truly implement the safety responsibilities. Safety is no small matter. Anyone who touches the bottom line will be prosecuted.
Danger Hidden in Details —— Beware of "Horseshoe Phenomenon" in Work
There is such a story in ancient China:
There is a village on the bank of the Yellow River. In order to prevent floods, farmers built towering long dams. One day, an old farmer happened to find that the nest suddenly increased a lot. The old farmer thought: Will these ant nests affect the safety of the long embankment? He is going back to the village to report that he met his son on the way. Hearing this, the old farmer's son said, "Why are you afraid of a few small ants on such a strong embankment?" Then he took the old farmer with him to the fields. It was stormy that night, and the Yellow River soared. The roaring river began to penetrate from the ant nest, then sprayed, and finally washed away the long embankment and flooded large areas of villages and fields along the coast. This is the origin of the idiom "A levee of a thousand miles, which collapses in an ant nest".
All kinds of "small problems" in enterprises are actually ant nests in enterprise management.
The horseshoe phenomenon, which was praised by Marx and quoted in many classic works, is a famous legendary story, which originated from the fact that the late British king Richard abdicated. 1485 defeated by Persia. "One horse loses the country!" "From the blacksmith's horseshoe, horse, general, war, country, an infinitesimal variable is increasing rapidly, which will eventually lead to infinite terrible consequences. A horseshoe can also destroy a country. Explain that due to the internal relations of things, some subtle changes in initial conditions may have disastrous consequences for the development of things.
During World War II, a radio call between the British troops stationed in Soren Port and the headquarters was intercepted by the Germans. Due to a confidentiality oversight during the call, the secret was "leaked" and the result was destroyed by the Germans. In the Battle of Midway, the Japanese army was deciphered by the American army because it contacted the problem of fresh water supply with a simple password, and the result was a fiasco. Examples of such small things causing great disasters are not only common in wars, but also in other fields. 1970, the United States conducted a missile launch test. The system failed to launch because the operator screwed half a turn of nut on the missile. 1980 during the Ariane rocket test, the operator accidentally knocked down a trademark on the rocket, which just blocked the nozzle of the combustion chamber, and the expensive launch was destroyed.
Whether it is the mistake of password secrecy or the failure of Ariane rocket launch, their failure stems from an inconspicuous detail.
The operator of an excavation company often drinks on weekends and is still drunk when he goes to work on Monday. He doesn't respect the supervisor on the construction site, and sometimes closes his eyes and takes a nap when the bulldozer engine is still running. Executives often say that accidents are close at hand.
The supervisor's worry finally came to an end. One day, the operator was digging a high road with a bulldozer. This road is about 20 meters higher than the houses of the residents below, with a small fence in the middle. The fence is well mowed grass. On this day, the operator drank wine at lunch and got drunk at work. He cocked his head and dozed off, while his bulldozer continued to push forward. The jolt of the car didn't wake the operator. The bulldozer staggered forward for another 25 meters, then overturned on the hillside and finally rushed into the front yard of a resident's house.
The operator was pushed off the bulldozer, but he was only slightly injured. The sound of a 3-ton bulldozer rushing into the yard frightened neighbors, and the turf in the front yard was smashed like a hammer piercing a paper towel. Fortunately, the whole family is away on holiday, and three children who often play football in the nearby yard are riding a merry-go-round in the nearby park.
People nearby were very angry, especially when they learned from the police that the bulldozer operator was drunk. People who went on holiday came back early after hearing about it, and then joined the team to express their anger. Residents took the mining company to court on the grounds that the company should not let the operator work after knowing that he had a drinking problem. People also asked the Municipal Highway Committee to change another company to complete the road project.
Any negligence in our work may bring unpredictable consequences. We must overcome the psychology of not taking details seriously and form the habit of putting safety responsibilities into practice.
The bigger the enterprise, the more likely it is to appear "horseshoe phenomenon", because no one does small things because of the big enterprise; Because things are not big, small things are not done thoroughly. Safety issues at work are like dominoes. If you press any of them, the cards behind will fall. Similarly, if something goes wrong at work, it will cause unimaginable accidents. Therefore, in the face of their own work, we should improve our vigilance and sense of responsibility, put an end to all possible hidden dangers in our work as far as possible, and prevent "penny wise and pound foolish". Details determine success or failure. Every employee should develop a style of paying attention to small things and being meticulous, nip every hidden danger around him in the cradle, and do the best in paying attention to details and safety precautions.
Don't do it because of small evils, and don't do it because of small goodness. There are two famous sayings in the Romance of the Three Kingdoms that are worth pondering by business operators and employees, that is, "Don't do it because of small evils, don't do it because of small goodness." Among them, "goodness" is used in enterprise management to improve, that is, to stifle the bud of enterprise crisis, and should not be taken lightly because of smallness; And "evil" means that employees' wrong ideas and behaviors bring security crisis to enterprises, or slack in their work. These are the root causes of security problems in enterprises. If it is not corrected in time, it will be too late to regret when the accident happens.
Many times, it is because we ignore the small things in safety management and think they are small things. When these small things bring serious harm to enterprises, it will be too late.
20 10 In the early morning of September 22nd, 3 18 national highway, a medium-sized truck collided with an Chang 'an van, killing four drivers and passengers in the van. The four families who had expected the Mid-Autumn Festival reunion were instantly fragmented.
It turned out that on September 2 1 day, Yang, who lives in Kangding County, pulled a truck to the famous mountain as usual, and it was late at night after she arrived at the destination to unload the goods. The second day is the traditional Mid-Autumn Festival. After unloading the goods, Yang nu didn't find a hotel to stay. He set off from the famous mountain overnight and drove back to Tianquan via National Highway 3 18, ready to go home for the Mid-Autumn Festival.
And there are four people like Chen Biao in Qionglai who share the same mood with Yang Nu. They also drove 2 1 Chang' an van with the registered standard, and drove along 3 18 national highway to Qionglai.
In the early morning of September 22nd, the van driven by Yang Nu and the Chang 'an van driven by Chen Biao met somewhere in the Duoying section of Yucheng District of 3 18 National Highway. Just as the two cars were driving on their own routes and were about to meet, the van suddenly turned from the right lane to the left lane. As soon as the van leaned sideways, there was only a bang. The van driven by Yang Nu hit the "waist" of the van heavily and failed to hit it.
It was identified that the main cause of the accident was that the van driven by Chen Biao and others accidentally collided with the left front lower part of the car while driving, and hit the left front wheel rim, resulting in rim deformation. Chen Biao failed to eliminate the safety hazard of the left front wheel in time, and then drove to the accident site. The left front tire leaked air instantly, causing the vehicle to lean forward to the left. At the same time, because the difference between the left and right wheels is too large, the direction of the vehicle deviates, and the vehicle crosses the center line of the expressway and enters the opposite lane.
At present, there is generally no inner bag for vehicle tires, and air directly enters the tires. Once the rim is deformed, it is easy to leak internal air, which is a very serious safety hazard, and this is precisely the problem that drivers are most likely to ignore.
For cars, rim deformation and puncture are minor accidents, but it is these minor faults that are easily overlooked that often lead to major accidents. Therefore, no matter in life or at work, big hidden dangers must be prevented, but small hidden dangers can not be ignored, and often become the source of great disasters. Safety is in place, and details must be in place. This is especially true for enterprises.
Once, an Argentine businessman, Mr. sabas, placed an order worth $5 million with a certain group after visiting several well-known domestic air-conditioning enterprises on the spot. This figure accounts for 4/5 of Sabas' total air-conditioning procurement in China. A story that happened during sabas's stay in the regiment may have contributed to this.
At that time, five air-conditioning companies were included in the inspection tour of the overseas purchasing group (all of them had preliminary intentions before, only waiting for the final decision).
As usual, three foreign businessmen and their party visited the exhibition hall, listened to the introduction of the company, and then inspected the production site. Walking around the workshop was just the time for employees to go to lunch after work.
Mr sabas's wandering eyes were suddenly attracted by an ordinary assembly line operator. Because, that person's action is a bit "strange": kneeling on the ground with one leg, the cat holding the body and pulling something out from under the console with a broom. Coin ring? Mr Sabas stopped behind her unconsciously and watched with interest what treasure she could find.
After a while, a small screw appeared under the broom; After a while, another one came, and the employee straightened up.
Mr Sabas was surprised to see her put the screws into a special container. I didn't expect to go to so much trouble just to find two screws.
Mr. sabas has been considerate since he visited the workshop. He followed the receptionist to the staff dining room. The food is simple, but exquisite, two meats and one dish, placed on a stainless steel tray, plus a soup.
Because it is a VIP, "specialization" has two points: First, it is not allowed to queue up to cook in order like employees, but is accompanied by Wu, the boss of the air conditioning company; Second, instead of sitting with employees, they were invited to the "cadre talk room" separated from the outside by a layer of glass-it is said that the group managers used lunch time to communicate with each other and "have a small meeting". Dining here, there are several foreign employees of the company.
Three days later, Wu received a confirmation call from sabas. The latter said that he had decided to fly to Ningbo the next day. However, this time it is no longer an inspection, but a special trip to the company to sign a contract.
Sawastan Chen said that the group's corporate strength and product advantages are "not outstanding" compared with other top brands, but he was deeply impressed by the experience of a fast food and two screws.
A snack and two screws contributed to the signing of an order worth $5 million, which shows the power of "small favors". An employee should implement the safety responsibility in his work, not only by "doing little evil", but also by "doing little good" and implementing the sense of responsibility in small places.