How do managers manage their emotions? Emotion is a psychological experience of objective reality, which can be identified and managed. The purpose of improving emotional recognition management skills is to cultivate our emotional perception. Let's share how managers manage their emotions.

How do managers manage their emotions? 1 Leaders' Emotional Management Skills

First, control your emotions.

Under the negative influence of the outside world, any one of us will have a heartfelt sense of rejection in the subconscious, which will easily lead people to adopt negative coping or even avoidance strategies. At this time, it is particularly important to adjust the mentality, face it calmly, and pursue peace and indifference of mind. In fact, if we dig deeper, we will come to the conclusion that the environment itself will not make us feel happy or unhappy. On the contrary, it is our reaction to the environment that ultimately determines how we feel.

The external pressure encountered by leaders, that is, the influence of the oppressive force other than the resistance flow on their subjective feelings. Specifically, it can be divided into internal and external sources. The pressure in the organization includes three aspects: the dereliction of duty of subordinates affects the work progress of leaders, the negative emotions of subordinates hinder the work performance, and the "self-awareness" of subordinates challenges the authority of leaders:

First, subordinates' dereliction of duty affects the progress of leadership.

Faced with the influence of subordinates' dereliction of duty on the progress of leadership, leaders should not sharply criticize and attack, but rationally restrain their emotions, because a gentle and friendly attitude can more effectively make subordinates correct their mistakes and recover losses than impulsive, extreme and irrational anger.

Second, subordinates' bad emotions hinder their work performance.

Every leader can't ignore that people's emotions are always high and low. It's important that you can help them get back to normal. Leaders should help employees become more conscious, which is the core part of EQ. Leaders must control their emotions and be careful not to get angry. Even if you are angry, don't do everything, leave room for recovery, and pay attention to making up afterwards.

Third, the "self-awareness" of subordinates challenges the authority of leaders.

Just because a leader wants to control his emotions doesn't mean that he doesn't have subjective ideas or muddle along and "let himself go" to his subordinates. Faced with the unclear understanding of subordinates' positioning, leaders should make decisive decisions and establish their own authority. Only authoritative leadership can shape the art of speech.

The external pressure of the organization mainly comes from competitors, which is manifested in competitors' "poaching", unfair competition and monopoly contract with resources. In the face of brutal competition, it is particularly important for leaders to maintain vigorous vitality. Leaders with high emotional intelligence should do the following:

First, we should treat setbacks with a rational attitude.

A famous politician once said that if you want to conquer the world, you must first conquer your pessimism. Only when leaders treat setbacks with a rational attitude can they comfort themselves and be flexible in hardships, sharpen their will in perseverance and cultivate their body and mind in ordinary trivial matters; Only by being open-minded and cheerful can we stand the temptation and test.

Second, we should treat gains and losses with a peaceful attitude.

The milk has been knocked over. Facing the unchangeable fact, the best way is not to continue to fight, but to choose to "bow down" to adapt. A philosopher once said, "Giving up is the highest realm and a difficult choice. However, this kind of realm and choice is what we must have in the face of life. "

Third, we should treat fame and fortune with indifference.

The problem of fame and fortune, if not handled properly, will become a "gas station" of life; If it is not handled well, it will become the "Waterloo" of life. Leaders should treat fame and fortune correctly, keep an indifferent heart, look down on things other than fame and fortune, and treat their treatment and ups and downs objectively and calmly. In this way, you won't worry when facing the competition.

Fourthly, we should treat our work with a positive attitude.

I have always been high-spirited, energetic, honest and dedicated, and devoted myself to my work with an enterprising attitude of never being satisfied and daring to surpass, a high-spirited and enterprising spirit, and a work attitude of loving and dedicating myself to my post. Willing to take responsibility, not flinching in the face of competition, we should be clear about our important role as a leader in the overall progress of the organization. A leader is to lead a team, accept challenges and deal with competition.

Second, control others' emotions.

In order to improve emotional intelligence, leaders must first learn to perceive and evaluate their own and others' emotions, which should constitute an important part of their work. This requires leaders to judge their own mentality at any time through other people's expressions, including face, posture and words; This requires our leaders to study hard.

Learn a lot of skills about understanding emotions through various channels, analyze your own mistakes and lessons in judging others' emotions, and accumulate rich experience, so as to behave appropriately and advance and retreat freely at work. Leading cadres should adjust and control their emotions in time, which is beneficial to the whole leadership activities.

In leadership activities, we can distinguish other people's feelings and emotions from their language, voice, posture, gestures and behaviors, and analyze the root causes of these emotions. At the same time, you can adjust your emotions and behaviors to infect and change each other's feelings and emotions.

The premise for leaders to deal with interpersonal relationships is "harmony between people". "The way to govern the country is to know." Being good at dealing with different interpersonal relationships and listening to different opinions is not only the way of governing the country, but also the way of being a person. In this way, with good interpersonal relationships, most people will get closer and meet each other frankly with a trusting attitude.

I will frankly put forward many good opinions and suggestions, so that many people with brains, careers and integrity can be attracted to me, and at the same time, I can skillfully use my subordinates, thus generating a huge group effect and better completing various tasks.

How do managers manage their emotions? 2 How do managers manage out-of-control emotions?

As a manager, if you can't manage your emotions well, you will take losing your temper as your management style, just like a runaway wild horse. One day, your bad temper will make you suffer great losses. Managers must learn to control their bad emotions, and only in this way can they win the workplace. So how do managers manage uncontrollable emotions? The following is the main content of How Managers Manage Out-of-control Emotions compiled by the School of Advanced Continuing Education of Sun Yat-sen University. Let's have a look!

As a manager, you should learn to control your emotions. Some managers will obviously show their emotions at work because of their personality. If you have a quarrel with your partner before going to work, it will become the news of the whole company as soon as you get to the office.

For employees, poor ability is not necessarily unsuccessful; However, for managers, poor emotional management will definitely not succeed. When managers vent their bad feelings to their subordinates without reservation, they often destroy the harmonious relationship between superiors and subordinates; Moreover, employees will pass on this bad mood to customers or other colleagues through work.

There is no denying that everyone has a temper. Everyone and everything seem to run on different parallel lines, but they are likely to cross each other because of a key point. So, who is the point? Is the manager himself!

The School of Advanced Continuing Education of Sun Yat-sen University gave me an example. For example, managers are very busy at work in a certain period of time, and they are really idle at the moment when they see their subordinates; Quarrel with family at home, a little friction with strangers on the road, and the difficulties and grievances of customers may make managers "charged" and become the fuse of contradictions.

Actually, "electrification" is not terrible. The terrible thing is that managers themselves are conductors, and once they meet people around them, they will inevitably get an electric shock. Therefore, managers must find ways to change themselves from "conductor" to "insulator".

How do managers manage uncontrolled emotions? In order to reduce their "live" homework and avoid worsening the management environment and management performance, managers can try to make several rules for themselves:

1, always remind yourself that the bad mood brought by people and things outside work can only exist outside the office door. Even if you are in a bad mood, take a deep breath when you arrive at the office door and tell yourself: It's time to go to work. Let's stop things that have nothing to do with the company.

Remind yourself that subordinates are the wealth of the company, and there must be a better way to solve the problem than losing your temper. If you still have a hard time, you can rush into the bathroom and wash your face with cold water to calm yourself down.

3. Tell yourself: Don't lose your temper even if your subordinates are wrong. First of all, you should distinguish the subject of responsibility, and don't let innocent people be implicated. When implementing the system, rewards and punishments should be clear, bite the hand that feeds you, and don't lose your temper.

4. Open your heart to some people and seek listening and advice. These people can be their good friends and relatives, respected seniors, teachers or experts, and even people in the company who attach great importance to themselves and can make themselves listen to suggestions.

As a manager, you must never take losing your temper as your own management style. Once your subordinates gradually form "antibodies", your fire may get bigger and bigger in order to be more effective. So how do managers manage uncontrollable emotions? Here, in the College of Advanced Continuing Education of Sun Yat-sen University, I would like to introduce some practical "fire fighting suggestions":

-Find a suitable exit. The College of Continuing Education of Sun Yat-sen University gave me some examples, such as doing more sports, playing ball, swimming and climbing mountains.

-Take a walk outside the office. When mental stress and emotional ups and downs are relatively large, it may become a place to imprison thoughts and enter a dead end. When you are upset, you might as well take a walk outside the office, breathe more fresh air and relieve your mood.

-Be part of a team. Any team is not managed and operated by losing temper, which will only bring losses to the team.

In short, excellent managers should have higher emotional management ability than ordinary employees. If a manager can't control his emotions well, he will be like a runaway wild horse and lose his prestige at the same time.

How do managers manage their emotions? 3. How to manage your emotions?

Emotional management methods 1: divert attention

If there is sadness, sadness and anger, a strong focus of excitement often appears in the human cerebral cortex. If we can consciously control the process of brain excitement and inhibition, and turn the focus of excitement into a calm state of inhibition, we may maintain a psychological balance and free ourselves from negative emotions. For example, when you are depressed or upset, don't think about things that cause depression, try to avoid the stimulation of anxiety, and consciously listen to music, watch TV, turn over picture books and read novels. And force yourself to divert attention.

This can turn negative emotions into positive emotions and dilute or even forget boredom. For another example, if you encounter a difficult thing, don't think about it first, so that your mind can grow wings and think freely and roam in a fantasy world; You can also talk to people aimlessly, so as not to get into trouble on difficult things and bring endless troubles to yourself. In this way, over time, we can calmly solve problems and resolve contradictions, and often get satisfactory results.

Emotional management method 2: self-cooling

Rational control refers to the intention and sense of accomplishment to control or alleviate the outbreak of bad emotions; Self-cooling refers to efforts to reduce anger to a peaceful state of suppression. In other words, any rational person can be aware of his emotional changes in time. When he is angry, he immediately realizes that something is wrong, can calm down quickly, take the initiative to control his emotions, reduce his anger with reason, and maintain emotional stability.

Lin Zexu hangs a banner of "Controlling Anger" in the room to remind himself to control his emotions in time; Turgenev, a famous Russian writer, put the tip of his tongue in his mouth ten times before persuading people to quarrel. This is a fact.

Emotional management method 3: tolerance and generosity

"the bottom of my heart is selfless and broad" and "the prime minister can hold a boat in his stomach." People who are tolerant, open-minded, enterprising and team spirit; People with little endurance are full of bitterness and haggle over every ounce, which makes people lonely. Life will be all kinds, with joys and sorrows.

Therefore, everyone should pay attention to self-restraint, eliminate depressed emotions and selfish distractions, deal with things that are easy to anger with an open-minded, optimistic and humorous attitude, stand up to setbacks and exercise self-restraint. This can often make the original tense things easier and make the embarrassing scenes dissolve in humor and laughter.

"Complaining is too much to prevent heartbroken, and the scenery is often appropriate." Mental health encourages people to get rid of negative emotions and have normal and healthy reaction emotions, so that they can solve themselves when they are sad and be detached when they are in adversity, which is beneficial to the physical and mental health of modern people.

Emotional management method 4: Look at the problem dialectically.

There is no unreasonable phenomenon in the world, only unreasonable eyes. Things are two sides of a whole, and improper handling is a heavy burden and shackle of life; Properly handled, it is valuable life experience and wealth. Stress can be turned into help, and troubles can also be turned into bodhi! Always pay attention to the positive side of life and gradually get rid of the emotional sandstorm.

Emotional management method 5: cultivate a grateful attitude

Just like the song "Thank you" sung by Wei Wei, we should face everything with a grateful attitude: "Thank you for the bright moon illuminating the night sky, and the sunrise propping up the dawn; Thanks to the melting of ice and snow in spring, thanks to the earth for giving birth to life. Thank my mother for giving me life, and thank life for giving me friendship and love; Thank you for hiding your ideals and dreams in the sky, and thank you for staying forever. " Only by learning to appreciate life and others can you become a true optimist.

Emotional management method 6: vent your emotions reasonably

I don't know if the students have noticed the scene when watching TV movies: someone ran to the wilderness, the seaside and the mountains to shout freely, or desperately hit a tree, or ran wildly because of a bad mood. This is a reasonable way to vent emotions. Reasonable venting refers to resolving the bad emotions in the heart in an appropriate way on appropriate occasions, and venting can prevent the harm of bad emotions to the human body.

Proper crying. From a scientific point of view, crying is a self-psychological protection measure, which can release the energy generated by bad emotions and adjust the balance of the body. Crying is a good way to relieve tension, trouble and pain. After many people cry, the pain and sadness will be much less.

Give a loud shout. Don't cry piteously when you are troubled by bad emotions. It is also a way to vent one's inner depression through quick, powerful and unrestrained shouting.

Chatting with friends. Telling friends is a good way to vent. Hiding unpleasant things in your heart will increase your psychological burden. Finding someone to talk about their troubles and their own feelings can not only make them feel comfortable, but also get comfort, inspiration and solutions from others. Please remember bacon's famous saying: tell a friend happiness and you will get two happiness; If you tell your sorrow to a friend, you will only be half sad. "

Exercise. When a person is depressed, he is often inactive. The less active you are, the less likely you are to divert your attention, the lower your mood, and the more likely you are to form a vicious circle. Therefore, we can change the bad mood by running, playing ball and other sports activities. Venting will not only control bad emotions, but also cause bad consequences.