In medical care work, doctors and patients focus on topics such as injury, diagnosis and treatment, health and related factors, and guide the diagnosis and treatment of patients' injuries scientifically through characteristic and all-round information exchange through various channels, so that doctors and patients can reach a consensus and establish a trust and cooperation relationship, thus achieving the purpose of safeguarding human health, promoting medical development and social progress. The communication between doctors and patients is different from ordinary interpersonal communication. When patients see a doctor, they are particularly eager for the care, warmth and consideration of medical staff, so they are more concerned and sensitive to the language, expressions, gestures and behaviors of medical staff. This requires medical staff to change their hearts and feelings for truth and think and deal with problems from the standpoint of patients.

Doctor-patient communication is a kind of communication between doctors and patients in the process of diagnosis and treatment, in order to treat patients' diseases and meet their health needs.