every airline requires a certain ability to use English, which is really important for the flight attendants who want to contact passengers from all over the world at work. With a kind smile and decent manners, it is undoubtedly equal to being ahead of other recruiters. In addition, smile, agility, patience and cooperation are the basic requirements of airlines for every flight attendant. Smile is the magic weapon of the service industry. Smiling can narrow the distance between passengers and us and make passengers trust. When the flight attendants face the passengers with a smile, the cheerful mood will infect them, make them happy and give a knowing smile. The owner of Hilton Hotel requires employees to face their guests with sincere smiles, and the secret of success is the charm of this smile. At the same time, smiling is also a good tool for communication between people. Agility requires flight attendants to be able to respond flexibly to this situation on the plane and the various requirements put forward by passengers. Flexible skills and agile responses can leave a good impression on passengers and make them feel relaxed. But fortunately, these can be formed in the training the day after tomorrow. As long as you have the faith of self-confidence and hard work, I believe you can realize your dream one day. Patience is also an essential part. Friendly greetings, gentle reminders, taking pains to solve all kinds of problems and requirements put forward by passengers, so that passengers have a sense of comfort at home. The flight attendants seem to be intimate family members. Cooperation means that flight attendants should cooperate with other employees in the airport and the plane to make the take-off, flight and landing go smoothly, and at the same time, they should actively cooperate with the requirements of passengers. After take-off, the plane is a closed small environment, and all kinds of situations may happen. Having a good attitude and cooperative attitude will undoubtedly make the flight attendant work more smoothly.