The importance of improving communication and coordination skills
The importance of improving communication and coordination skills. In the workplace, communication is a very important factor. Good communication, good communication The result is often that the job can be done better. Let’s learn the importance of improving communication and coordination skills. The importance of improving communication and coordination skills 1
Communication is the exchange of opinions, and coordination is the exchange of conditions.
The necessary sequence of communication is: listen attentively - observe and think neutrally - grasp the true intention - think from others' perspective - find points of agreement - reach agreement. The necessary sequence of coordination is: inquire about the other party’s intentions – find out what the other party is concerned about – put forward our point of view from the other party’s perspective – find common values ??– reach consensus through negotiation.
Communication first relies on your own ears, and listening is the most important part of communication. Be willing to listen to other people's thoughts or stories, respect each other, and be willing to listen to what the other person has to say. Be the ears of others and listen with your heart. Give others more ears and less voice. Viewpoints are important, but methods are more important.
To give a very simple example, many people always talk too much when seeking to make others agree with their opinions. If you disagree with others' opinions, you may try to stop them. Refute him or refute him. Doing so will only cause arguments or conflicts. Before others have finished expressing their opinions, you should be patient, keep an open heart and listen quietly. Your attitude must be sincere and encourage others to express their own opinions. Opinion.
The most common communication barriers are: being eager to express your opinions when others are talking; habitually or rudely interrupting others; being interested in topics you like but not interested in yourself. The content of interest appears to be indifferent; the focus is on the conclusion, while the process and details are ignored.
There is a famous saying: The best way to persuade others is not with your mouth, but with your ears. So talk less and provide more opportunities and space for others; communication also requires attitude and body language, including a friendly look, a calm tone, a gentle tone, etc. Be good at listening, understanding and understanding others with a sincere heart. Even the person who makes a mistake has his reasons. To practice good communication skills, you also need to continuously improve your own psychological quality and cultivation from the following aspects.
1. Learn to listen. The ancient Greek philosopher Socrates said: "God gave man two ears and eyes in order to make him hear more, see more and speak less." A few words profoundly and vividly illustrate the importance of listening. During the listening process, if you cannot concentrate your attention, truly accept the other party's information, and take the initiative to understand, listening obstacles will occur and information distortion will occur. Listening carefully to the other party's conversation can enrich your information reserves, correct possible errors, help you obtain first-hand information and rich perceptual knowledge, and also help you truly understand the other party's needs, motivations, positions, opinions, and attitudes. , master the communication methods and internal relationships with the other party, and these cannot be replaced by sufficient preparation of information in advance. During the conversation, learn to use your eyes, smile and eagerness to listen to create a relaxed, peaceful and sincere atmosphere
Only then will participants in the conversation have the confidence to speak freely and express themselves truly. Therefore, in our daily conversations, we should consciously train our listening ability. First of all, in conversations between two or more parties, don’t always talk about yourself, don’t always want to dominate, but pay careful and patient attention to other people’s conversations, and try to Don’t interrupt in the middle; secondly, don’t rush to conclusions about other people’s conversations, don’t rush to evaluate other people’s opinions, don’t rush to express your own opinions, and don’t quarrel because of different opinions from the other party; finally, when the conversation is over, you should Parts of the information sent by the information presenter that may cause ambiguity should be analyzed with emphasis, and it is best to ask them in person to ensure the accuracy of information transmission.
2. Good at expressing.
Whether you can express your opinions at the right time (time element), on the right occasion (place element), and in a decent way (language attitude element), and enable the recipient of the message to correctly implement or deliver these opinions. In communication The coordination process is crucial. Expression ability is further divided into language expression ability and written expression ability. Language expression ability refers to the language information we usually use in interpersonal communication. Good language expression ability can enable others to quickly and correctly understand what the sender of the message wants to express. When When you want to express a point of view that is different from others or make comments and suggestions to others, using language that is tactful, humorous, and easy for others to accept will make the expression more effective. The ability to express words here refers to the ability to write. It is an act of expressing subjective psychological feelings, thoughts, and mental states by observing things
and can withstand the passage of time. It has survived for a long time despite loss and changes in space. It is also a way of communicating with the world that integrates the possibilities of language, observation, experience, etc. Good writing skills can make others feel clear and clear when reading your plans, summaries or articles, making it easy for them to grasp the key points and start work. Everyone should exercise their language expression skills by actively participating in various organizational activities, such as lectures, debates, speech contests, club activities, etc.; increase their cultural heritage by participating in lectures and reports by famous teachers, and reading extensively; and at the same time, Actively write plans, summaries, press releases, essays, articles, etc. for various activities to improve your writing skills.
3. Learn to be tolerant. Tolerance is the guarantee for gaining friendship and support, and creating good interpersonal relationships and work management environment. Tolerance is a kind of open-mindedness, a kind of understanding, a kind of respect, an kind of encouragement, and it is also a symbol of great wisdom and an expression of self-confidence of the strong. Tolerance is a kind of magnanimity, which can be selfless, fearless, unrestrained, and spotless. Turgenev once said: "Those who live without tolerating others are not worthy of being tolerated by others." Therefore, when you tolerate others, you can often gain others' forgiveness even when you make mistakes. tolerant. "When we meet, we smile and let go of grudges" is the highest state of tolerance. Treating others with a tolerant attitude and repaying society with a broad mind is a virtuous cycle that benefits others, oneself, and society.
Tolerance is a kind of generosity and an expression of noble sentiment. Tolerance contains humility and sincerity as a human being, as well as tolerance and respect for others. Learn to be tolerant, and you will gain peace and tranquility in your mind. If you learn to be tolerant, you can live an open-minded life. Many times, tolerance will bring people a good feeling of life, making us feel happy and warm. There will be less resentment and troubles in life, and we can feel the abundance of "happiness" in life, not the lack.
If you learn tolerance, you will learn a useful responsibility and a good way of life. The power of tolerance in life is huge. Because criticism will make people dissatisfied, name-calling will make people disgusted, humiliation will make people angry, and threats will make people angry. Only tolerance makes people unable to avoid, retreat, stop, and resist. Tolerance is a beneficial attitude towards life and a gentleman's style. If you learn to be tolerant, you will be good at discovering the beauty of things and feeling the beauty of life. Let us face life with an open mind and an open mind, so that the originally dull, boring, and angry life can exude a charming brilliance.
4. Lots of incentives. Inspiration is people's yearning, pursuit and hope for beautiful things. It can inspire strength, wisdom and morale. For everyone, life needs motivation, and study and work need motivation even more. As a leader, you should know how to understand how to motivate your subordinates to promote your work, and confirm your role in motivating subordinates. An effective manager should be able to create conditions that enable subordinates to achieve their goals. The bottom line is that different people should be motivated in different ways, and it is impossible to provide a universal answer to the question of motivation. It is therefore necessary to understand and influence the motivations of subordinates. Motivation is a measure of how well people believe they have achieved their goal of satisfying needs.
Maslow divided people's needs into five levels: physiological needs, safety needs, social and acceptance needs, esteem needs and self-actualization needs. In general, when a certain level of needs is met, a higher level of needs will arise. Usually needs are not static. They change with time and conditions based on experience and expectations, so as a leader, you need to discover and look for Only those methods that can motivate subordinates, improve their work performance, and increase their enthusiasm will enable department work to be carried out effectively.
Good communication and coordination skills will make your work even more powerful and you will achieve great results frequently. Of course, as a leader, you must be open-minded and tolerant, be able to tolerate the differences of others and be disrespectful to yourself, be open-minded and seek common ground while reserving differences. You must be good at focusing on and accepting the intelligence of others, and collect and adopt other people’s good ideas, opinions, and practices to turn them into your own wisdom and talents. We must resolutely implement organizational opinions and resolutions and safeguard the interests of the overall situation. We must ensure that subordinates obey superiors, individuals obey the organization, and local interests obey overall interests. Strengthen the awareness of responsibility, continuously improve the execution ability of your work, and convince others with your efficient work ability and excellent work performance. The importance of improving communication and coordination skills 2
The importance of communication and coordination
1. In daily work, it is difficult for one person to complete a project. We often need to communicate with many colleagues Only through cooperation can we complete the task perfectly, and communication is the most important method of cooperation.
2. In terms of learning, we also need to constantly communicate. The main way of disseminating knowledge is language, and communication can help us learn from each other's strengths and acquire new knowledge and skills.
3. When communicating emotionally with relatives, communication is also a very important way. Whether it is with elders or younger generations, frequent communication can enhance feelings.
4. In all human periods, we need to use communication to gain friends. Only by being good at communication can we make friends and have our own "circle".
5. Human reproduction requires communication between both parties. Only communication can attract each other and reproduce offspring. In this process, proper communication is very necessary.
6. Human beings are animals that tend to "live in groups". We eat and have fun together. In some public occasions, it is very necessary to communicate with the people around us.
7. In work and study, we will encounter a lot of setbacks and pressures, which require friends to help resolve them. Only by communicating with others can we get material or spiritual help.
8. No matter at any age, a person’s power is very limited. We often need help from others. At this time, communication with others is very important. The importance of improving communication and coordination skills 3
The importance of communication and coordination
The implementation plan is a systematic project that involves the coordination and adjustment of time, personnel, and method steps. As a specific implementer, the perspective of attention is different from that of leaders and others, and the information they have is also different. There must be differences in understanding and implementation.
Plans are always subject to change. If you cannot communicate with your leaders and colleagues in time, temporary changes will result in confusion and errors.
Completing a job is not something that can be done by one person. It requires the cooperation of many people. If communication is not timely, it will cause work delays, mistakes, and even major mistakes.
In the past, I lacked experience in this area and thought that things should be done this way. In the end, I still did not get recognition and support from others. It’s not that I’ve done anything wrong, but that I don’t have a high level of understanding, a weak overall awareness, and a lack of accurate information about changes in things.
When doing your job well, communication and coordination are very important. It does not mean that you should discuss with others all matters big or small. Matters related to decision-making and collaboration must be reported and communicated.
The benefits of communication are: understanding the leadership’s ideas clearly and grasping the latest relevant information so that adjustments can be made accordingly; explaining one’s own views and gaining support from colleagues; learning from others’ opinions and experiences , expand your thinking and improve work efficiency.
Everyone has different thinking habits, different working abilities, and different methods of doing things. They have certain limitations, especially for many highly educated or senior people, this limitation is more serious.
The completion of a job requires the joint efforts of many people to succeed. Therefore, cooperation and communication are very important. Improving coordination and communication skills is a need for work, and it is also a need to improve efficiency and work ability.
Collaboration, cooperation and communication are not about bowing to anyone or begging for others. Do not be biased and hostile. You must be timely, honest, patiently listen to other people's opinions, and learn from other people's good work experience and methods.
Cultivate the ability to proactively communicate and collaborate with others and make it a good habit, which has endless benefits for both public and private parties.