? 1. Deliver meals to guests on time.
When customers have distribution needs, it is the core requirement of distribution to deliver take-away food to customers on time. According to the research, the experience within 30 minutes is the best. If it exceeds 1 hour, the customer's goodwill will decrease. Therefore, an excellent takeaway brother should improve the work efficiency of the delivery staff, reduce the interaction cost in the delivery process, and save time in recording orders, receiving orders, delivering and settling expenses, thus improving the delivery efficiency.
? 2. Merchants communicate by telephone in time when customers eat slowly.
If the delivery may be delayed because of the slow delivery of the merchant, the takeaway brother should call the customer in time, communicate with the customer the reasons for the failure to deliver it in time, and apologize for the failure to deliver it on time. Most customers can understand.
? 3. Be diligent.
Take-away food delivery sometimes encounters bad weather, such as too hot in summer and too cold in winter. You should also have an attitude of not giving in when encountering difficulties and have a good psychological quality. Don't flinch when you encounter difficulties, don't want to do it. I'm sure it won't last long You should have a hard-working spirit in this line of work.
? 4. Good service attitude.
The attitude towards ordering customers must be good. Customers may call you several times to urge you, or they may complain about you for lack of patience. But as a dealer, you must be gentle and patient with all kinds of customers. In the face of customers' impatience, reminders and complaints, they can maintain a good attitude.
? In fact, it is also very hard to take out the younger brother. We should respect their labor and their status. Everyone who gains the fruits of labor through his own efforts should be respected.