Nowadays, society has become more and more convenient. With a little care, items from far away places, whether within a radius of ten miles or even farther away, can be delivered to you within a certain period of time. Takeout and express delivery have assumed this responsibility, and at the same time, they have been given more expectations.
However, these delivery services have added an evaluation mechanism. Initially it was to prevent unnecessary trouble from delivery. However, this evaluation mechanism has a double harmful relationship.
What I want to talk about today is the Meituan takeout murder incident.
Introduction to the Meituan takeaway murder incident
On December 22, 2019, a murder incident occurred in Baigang City, Hongshan, Hubei. The two parties involved in this murder were the relationship between the takeout delivery man and the customer. This cast a new layer of context on the killings.
The takeaway delivery man is Chen, male, 32 years old. The customer who was killed was Zhou. ?
This picture shows the takeaway deliveryman Zhou.
The two had a quarrel, and the takeaway deliveryman Chen stabbed Zhou. Later leading to his death. ?
This picture shows the official Weibo statement of Hubei Hongshan.
The occurrence of this incident is not difficult to make people doubt that two strangers who did not know each other actually stabbed people.
It reminds me of news reports in recent years about delivery workers retaliating for negative reviews.
For example, Mr. Jiang in Zhengzhou was bombarded with calls from riders because he ordered negative reviews for his takeout that was delayed due to rain.
This picture shows Mr. Jiang receiving a bombardment of calls from riders.
After the Meituan murder incident, Meituan specifically issued a statement on Weibo, stating that the user had not received negative reviews and had no record of phone complaints
This The picture above is a statement from Meituan’s official Weibo, sourced from the Internet.
You can see here that Meituan’s attitude was to immediately deny that the incident was related to the evaluation system. But this is only a statement from Meituan, and specific clues remain to be seen.
But human life passed away forever. .
How to view this Meituan murder incident
From this Meituan murder incident, we can see why two strangers who have never met each other just because of delivering and being delivered A short-lived relationship, a relationship of interest that may only last half a day at most, can you stab someone?
Isn’t this related to Meituan’s evaluation mechanism? Doesn’t it have anything to do with Meituan’s employee training? Of course, I think it may also have something to do with Mr. Zhou’s attitude towards the murdered customer. But stabbing someone with a knife is such an extreme act that should make Wang Xing reflect.
Today’s society is too impetuous, and the food delivery industry has emerged in recent years. Meituan and Ele.me are competing for the top position in the food delivery industry. It can be said that in order to make customers more satisfied with this location, the senior management has put forward unreasonable requirements for delivery staff to deliver on time (regardless of weather conditions, road conditions, etc.), and also added a human-subjective evaluation mechanism. Originally, the original delivery relationship, which might only cost a few dollars for a service, put great pressure on the delivery staff. Such a blind pursuit of speed, while ignoring the quality of Meituan's delivery staff.
It seems that everything is delivered to customers immediately and the moral quality of Meituan’s delivery staff. The former seems to be more favored by companies. This is reflected in Meituan Waimai's penalty for bad reviews of delivery riders. It only needs to provide customers with the service number, otherwise it is the delivery driver's fault. This can undoubtedly lead to a great deal of stress. ?
Finally, summary. In recent years, due to the evaluation system of food delivery, everything in the food delivery industry emphasizes the concept of speed delivery, which has caused many tragic incidents. As the CEO of Meituan, Wang Xing should think about such issues. Speed ??is really so important. ?