1. Famous aphorisms, mottos, and poems about service

For your health, please do not smoke. Please keep your belongings properly. Service three links: communication and ventilation. , the reporting language is in place, the smile is in place, the hygiene is in place, and the equipment is in place. I smile because I love work. I wear light makeup. Because it is basic courtesy, I dress neatly. Because it is a professional service, I am willing to help others. Because the guests are friends, I am full of confidence. Because I do the best to fully understand the needs, faults, complaints, and complaints of the customers and give back to them. Starting from me, I have feelings in my heart, and the customers are considerate and considerate first. I show my skills and perseverance. Open Sesame pays equal attention to offense and defense, and everyone takes action. Activity goals, service-oriented and sincere, deeply explore the market, go all out, applause breaks zero this week, smile often, keep promises and keep promises, benefit endlessly Professional agents, fully demonstrate their advantages, improve their quality, you can and I can also be a customer Service, the emphasis is on return visits. Listen carefully, ask for introductions according to your mood, be seasoned and enthusiastic, serve customers sustainably, sow money, increase trust, steadily continue to receive customer satisfaction, extend your network, create a virtuous cycle, and return a lifetime of "enjoyment" 30% service, experience the happiness of IT” - “0 distance” close contact - “0 delay” quick response - “0 worry” problem resolution The market is the direction of the enterprise, and quality is the life of the enterprise. The market is The sea, the enterprise is the ship, quality is the sail, people are the helmsmen, customers are our God, quality is God's demand. Our strategy is: Win with quality. Market competition does not sympathize with the weak. Without innovation and breakthrough, we will only be eliminated. It is not easy to win a customer and lose it. It is easy for a customer to improve the quality of after-sales service, improve customer satisfaction, handle complaints quickly, and keep customers satisfied and happy without tightening the strings of quality. Manufacturing that cannot play the market must rely on low cost, and competition relies on high-quality customers. What we want to do However, what our customers didn’t expect is that we must also pay attention to the contract and ensure quality: deliver on time and strictly abide by the promise. The brand of the product is a symbol of quality. 2. Poems about service

Worry first when the world is worried, then be happy when the world is happy Fan Zhongyan of the Song Dynasty

A gentleman loves money and gets it in the right way. Confucius

To spread sunshine into the hearts of others, you must first have sunshine in your own heart. Romain Roland

Don’t do to others what you don’t want others to do to you. Confucius

The old are my elders and others are old, the young are my young and others are young. Mencius

If you are poor, you can benefit yourself; if you are rich, you can help the world. Mencius

How can I satisfy everyone’s wishes, but I only want to be worthy of my heart. Lin Zexu

Be honest and work diligently. ——Gu Jianqing

There is no connection between the east and the west

It is convenient for everyone

It is easy to ask a hundred questions and never tire of it

Smiles always open, smiles always open

In spring, summer, autumn and winter, the house is full of people

From east to west, north and south, guests feel at home

Words are like spring breeze blowing warmth in all directions

The heart is like a fire, shining brightly in thousands of households

Liqian Yimao, regardless of the southeast or the northwest

Treat customers as relatives with a smile as bright as spring

Listen to all directions to understand People's needs

Comprehensive service with thousands of families in mind

The most important thing is to be polite when treating customers with a gentle smile

Treat customers politely and smile like a spring shop

Dedicated service with full enthusiasm and enthusiasm

A red heart and a heart for the people

Send a love and receive bright sunshine.

Giving roses as a gift leaves a lingering fragrance in your hands.

Be as kind as water and be virtuous.

Times are changing, time is changing, but what remains unchanged is our care.

Those who love others will always be loved by others; those who respect others will always be respected by others. 3. Famous sayings about the service industry

Famous sayings - learning chapter Author: Anonymous Source of article: Original update time of this site: 2007-10-11 9:43:11 I do hope people know that I The few things I knew were incomparable to the things I didn't know.

I never lost my faith in learning. --Descartes A learned man can learn more from a fool than a fool can learn from a learned man.

--Montaigne is good to be inquiring. ...If you don't want to and just ask casually, even if you can get the correct answer, you may not be of great benefit.

Therefore, in the word "knowledge", "ask" is placed under "learn". --Xie Juezai Talent is not something you are born with and can be left to your own devices. You must study art and seek advice from good teachers before you can become successful.

--Goethe A wise man is the best encyclopedia. -- Goethe When you see the faults of others, you find your own faults; when you hear the faults of others, you find your own faults.

-- Yang Wanli As long as I study, it is to know myself, not to educate others; I have always believed that before teaching others, I must first fully understand myself. --Rousseau If you don't want to waste your life in this world, you have to study all your life.

--Golky learning--it's never too late. --Gorky If you keep learning, you will know everything.

The more you know, the more powerful you are. --Gorky should study at any time and learn everything; he should concentrate his efforts to know more and know everything.

--Gorky, don’t avoid the knowledge of the past. It will help you better understand the present and will show you the road, the straight road, whether to the right or left, you should not leave. Straight road. --Golgi has no choice but to learn from others.

Green, derived from blue, is better than blue; ice, derived from water, is colder than water. -- Xun Zi If jade is not polished, it will not become a useful tool; if people do not learn it, they will not know it.

--Confucius studied it extensively, interrogated it, thought carefully, discerned it clearly, and practiced it diligently. --Confucius A good scholar will get twice the result if he learns from the teacher, but then he will become mediocre.

Bad scholars work hard but get half the results, and they resent them. --Confucius After learning, you will know your shortcomings; after teaching, you will know your difficulties.

If you are aware of your shortcomings, you can then reflect on yourself; if you are aware of your difficulties, you can then encourage yourself. --Confucius: When he was young, he loved to learn, like the rising sun; when he was strong, he loved to learn, like the light in the sun; when he was old, he loved to learn, like the brightness of a candle.

--Liu Xiang, who can be with people all day long without getting tired, is he just learning? --Liu Xiang heard more and chose Yan, so he was wise. --Liu Xiang If you don't learn and know yourself, if you don't ask and know yourself, your actions in ancient and modern times are unprecedented.

--Wang Chong In the eyes of us lazy people, we all think that the time saved is just for rest. Who knows that besides work, people also have to study. The more time you save, the more time you have to study, so that you don’t miss studying while working, and you don’t miss work when studying. Work and study are integrated, which is a real human life.

--Li Dazhao If I can survive, of course I will still study. - Lu Xun The more he studied, the more he discovered his ignorance.

--Descartes. 4. Regarding the famous sayings about service, please give me the original words

It should be this one. If it’s not right, look for it again. Come on!

Human life is limited, but serving the people is unlimited. I must devote my limited life to unlimited service to the people.

Here are some famous quotes. I know they are not of much use to you, but,,,,,,,,,,, here they are for you

1. Misfortune is like a stone, for the strong For the weak, it is a stepping stone; for the weak, it is a stumbling block.

2. Nothing is difficult in the world, only those who are determined

3. The reason why a great man is great is that when he and others are in adversity, others lose confidence, but he is determined Achieve your goals.

4. Have the greatest hope, make the greatest effort, and prepare for the worst

5. All victories are insignificant compared with the victory of conquering yourself. Failure is even more insignificant than the failure of losing yourself

6. The important thing in life is not the position you stand on, but the direction you are heading

7. God brings a charm Hidden in a difficult career, only those who dare to do their best to engage in difficulties realize this charm

Come on! Even! (*^__^*) ...... 5. Poems describing service

Worry about the world's worries first, and rejoice after the world's happiness Fan Zhongyan of the Song Dynasty

A gentleman loves money and takes it. There is a way. Confucius

To spread sunshine into the hearts of others, you must first have sunshine in your own heart. Romain Roland

Don’t do to others what you don’t want others to do to you. Confucius

The old are my elders and others are old, the young are my young and others are young. Mencius

If you are poor, you can benefit yourself; if you are rich, you can help the world. Mencius

How can I satisfy everyone’s wishes, but I only want to be worthy of my heart. Lin Zexu

Be honest and work diligently. ——Gu Jianqing

There is no connection between the east and the west

It is convenient for everyone

It is easy to ask a hundred questions and never tire of it

Smiles always open, smiles always open

In spring, summer, autumn and winter, the house is full of people

From east to west, north and south, guests feel at home

Words are like spring breeze blowing warmth in all directions

The heart is like a fire, shining brightly in thousands of households

Liqian Yimao, regardless of the southeast or the northwest

Treat customers as relatives with a smile as bright as spring

Listen to all directions to understand People's needs

Comprehensive service with thousands of families in mind

The most important thing is to be polite when treating customers with a gentle smile

Treat customers politely and smile like a spring shop

Dedicated service with full enthusiasm and enthusiasm

A red heart and a heart for the people

Send a love and receive bright sunshine.

Giving roses as a gift leaves a lingering fragrance in your hands.

Be as kind as water and be virtuous.

Times are changing, time is changing, but what remains unchanged is our care.

Those who love others will always be loved by others; those who respect others will always be respected by others. 6. Who knows the famous sayings about service?

When helping customers choose products: Look carefully and I will get it for you if it doesn’t suit you.

Don’t worry, take your time and choose. Do you want to see this? I'll get you whatever you need.

Please wait a moment, I will get it for you right away. This kind of product is similar to both local and foreign, so you can choose whatever you like.

Can I help you choose? If you buy it back and it doesn't fit, please keep it. It can be returned or exchanged as long as it's not damaged. Miss, you are really good at shopping! You are good at selecting products, and your husband (wife) will definitely be satisfied when you take them back.

Please wait a moment while I wrap it up for you. Are you buying this thing for your own use or as a gift? Do you need to be more careful about the packaging? This is your stuff, please take it.

1. Greeting This is a polite way of expressing concern for the other party when meeting, which is what is usually called hello. For example: "Hello!" "Good morning!" Greeting each other when acquaintances meet can show a friendly relationship.

When strangers meet each other for the first time, asking "Hello" or "Hello, nice to meet you" can build a harmonious relationship with each other. When a salesperson greets users who come to use the mail, you can show your enthusiasm and friendliness to the users.

The recipients of greetings in social situations can also include the other party's relatives, friends, teachers, superiors and other relevant personnel. This is also a manifestation of concern for the other party. For example, "The manager must be very busy recently! Please convey my regards to him!" etc.

2. Inquiry This is a polite way of actively asking the other party for their needs and opinions to show care and respect. Such as "What can I do for you?" "Do you have anything else to do?" "Will this bother you?" "If you don't mind, can I take a look?" These words all mean Show concern and respect for others.

If you want to help others do something, it is of course a good intention. Even so, you should also ask the other person's opinion to avoid the unpleasantness caused by the other person's disagreement. 3. Words of thanks are polite words to express gratitude to others when they help you or express their willingness to help, or when they accept gifts or hospitality.

For example, "Thank you!" "Sorry for your trouble, thank you very much!" If you explain the reason when thanking you, it will better show your sincerity and the effect will be better. For example, "Thank you for supporting our work. Otherwise, it would be really difficult for us."

"Thank you for the flowers you sent me. I like them very much." "Thank you for lending me the book. I love it everywhere." Can't buy it."

It should be noted that when refusing someone's help, you should not say: "No!" or "I don't want it!" You should say: "No, thank you!" 4. Apologize! This is a polite expression used when you are unable to meet the other party's request, or when you are hindering the other party and causing trouble to the other party. For example, "I'm sorry! There's really no way to do this."

"I'm so sorry, my pen has just run out of water." "I'm so sorry for keeping you waiting!" "I'm sorry, "Excuse me!" "Sorry, please wait!" etc. When it's time to apologize, you should apologize in time and look at the other person with an apologetic look, so as to show your sincerity.

It should be pointed out that saying an apology does not mean that we made a mistake, so as to show your sincerity. We should all say "I'm sorry" before intervening in other people's behavior to show our respect for others. For example, when we remind users to bring something they forgot, we can say "I'm sorry, this is your schoolbag, please take it." ” 5. Response language This is a polite language used when the other party calls, thanks oneself, makes some request, or expresses apology.

If someone calls you, you can use "Okay, please wait a moment" or "Okay, I'll be there soon"; when someone thanks you, you can use "You're welcome, this is what I should do" or "You're welcome, please forgive me for not taking good care of me"; when the other party makes a request, we can reply "please give me your instructions", "I understand, I will try my best to meet your request"; when others express their apology to us, we can reply Say "It's okay," "You don't mind," etc. These polite responses contain a kind of humility, and the other party will feel happy to hear them.

6. Compliments are polite words to express appreciation and affirmation of the other party's behavior, such as "You did a good job", "Awesome", "You are amazing", "Your hands are really good". "What a coincidence", "This is so beautiful", etc. Complimenting others can inspire, encourage and help others build self-confidence and self-esteem, thus leading to a happy and close working relationship.

You need to be enthusiastic and honest when saying this kind of thing, and don't say anything that doesn't mean it. Praising words that don't mean what you mean and flattery that makes a fuss out of a molehill are not only unpleasant to people, but can also arouse resentment in others.

Some people in life don’t like to praise others and think that praising others will devalue themselves. In fact, this is a psychological misunderstanding that should be overcome. 7. Condolences: These are polite words to express concern and consideration after the other party has put in hard work.

Such as "Thank you for your hard work", "I've made you tired", "I've caused you trouble" and so on. These simple words contain consideration and understanding of others, reflect the affirmation of the value of the other person, and can make the other person feel warm.

There are many other polite expressions, such as welcome words: "Hello", "Welcome", "It's a pleasure to see you again"; inquiry words: "Excuse me, what is your name", "Excuse me Where do you work?"; congratulatory words: "Happy birthday to you", "I wish you success in your performance"; farewell words: "Goodbye", "Wish you a good journey", "Hope to welcome you here again in the near future"; "Please" words: "Please help me", "Please stay", "Please give me more advice", etc. In interpersonal communication, you should pay attention to polite words according to different occasions and needs, and show appropriate accomplishments to make the other party feel gratified and happy. 1. Say: Hello when meeting for the first time. 2. Say: Welcome when a guest arrives. 3. Long time no see: Use: Long time no see 4. Welcome to shop: come 5. Ask someone for answers: ask for advice 6. Praise someone’s opinion: high opinion 7. Visit others: visit 8. Accompany a friend: stay with me 9. Wait for a guest: Regards 10. Ask someone for help : Please take care of me 11. Express humility and say: I'm sorry 12. Please trouble others and say: Please 13. Break up with someone and say: Goodbye 14. Leave in the middle and say: I'm sorry 15. Express gratitude and say: Thank you 16. Express courtesy and say: You Please first 17. Accept thanks and say: This is what I should do. 18. Help others and say: What can I help you with? 19. Ask for opinions and say: Please advise. 20. Express condolences and say: I have caused you trouble.

The seven-character formula for commonly used polite expressions is to say "hello" when meeting someone. When asking for a person's last name, say "your surname". When asking for a person's address, say "home". For someone who has admired someone for a long time, say "for a long time". 7. Quotes about customer service

Quotes about customer service 1. We must serve customers with our patience, sincerity, and enthusiasm.

2. After customers, there are customers. The beginning of service is the beginning of sales. 3. Customers not only buy products, but also your service spirit and attitude.

Author: Xu Hening 4. We sincerely provide you with preferential special air tickets from Beijing to Louisville, and enthusiastically provide convenient ticket purchase services to new and old customers. 5. Customers don’t just buy products, they buy your service spirit and attitude.

6. Coupled with the comprehensive maintenance and after-sales service of Weida, customers will not only be confident when using Weida cameras and optical products, but also have a good reputation! 7. Customers don’t reject products, nor do they reject services. They only reject mediocrity. Author: Zhai Hongshen 8. We must treat different types of customers differently in the process of reception and promotion, so that we can better serve our customers.

9. Flattery before sales is not as good as after-sales service. This is the only way to create permanent customers.

10. Customer satisfaction is the purpose of my service. 11. Serving God means serving customers.

Source: Folk Proverb 12. I always look at the upcoming products or services from the customer's perspective, because I am the customer. I'm like a chef and love tasting food.

If it doesn’t taste good, I don’t want it. Author: Charles Swabb 13. Customers do not reject your products and services, only your mediocrity.

14. The waiter's face is like a barometer, changing at any time according to the customer's position, the familiarity of the acquaintance, and Manager Ma's attitude. 15. Only thoughtful service can win the trust of customers.

16. I would rather be a wolf running freely on the grassland than a tiger in the circus with no worries about food and clothing! Our service is no longer satisfied with customer recognition. It is our success to exceed customer expectations and serve customers until they are desperate! 17. Adhering to the company management policy of customer satisfaction, continuous improvement of quality, and dedicated customer service, we have maintained close contact with our customers from beginning to end. 18. What customers buy is service attitude and work spirit.

Author: Chen Anzhi 19. The highest level of the service team is the continuous active referral of customers. Author: Xu Hening 20. Yaku has standardized services, standardized processes, and professional service attitude.

Jaku solemnly promises to every customer that we will adhere to this principle and strive to achieve perfection in every detail. 21. Lu Ziqiao: Why do you charge for napkins? Waiter: Charging you 5 cents is already very cheap for you. Look at how many female customers you scare away every time you come here. If not for Brother Xian’s sake, I charge you a dollar.

Zeng Xiaoxian: Haha, well said.

What, no, my face is only worth 5 cents? Source: iPartment 22. The ultimate goal of service is to make customers satisfied and loyal.

Author: Xu Hening 23. If you want customers to come from near and far, you should work hard to improve service quality. 24. Only by implementing the concept of customer first can the quality of service be improved day by day, and customers can truly become our permanent supporters.

25. Insurance marketing is an art of finding customers, meeting their protection needs, and continuing to serve policyholders.

26. Our company has a good corporate reputation and provides customers with the highest quality products and satisfactory services based on the purpose of putting people first and putting customers first. 8. What are the famous sayings about "customer-centric"?

The famous sayings about "customer-centric" include: 1. The customer is God.

2. The pursuit of customer satisfaction is our responsibility. 3. There are only imperfect products and no picky customers.

4. It is not easy to win a customer, but it is easy to lose a customer. 5. What customers buy is always an emotion and an atmosphere.

6. Every customer wants to be respected and affirmed. 7. The pursuit of customer satisfaction is your and my responsibility.

8. There are only imperfect products and no picky customers. 9. We must do what customers think of, and we must do what customers don’t think of.

10. Improve the quality of after-sales service and enhance customer satisfaction. 11. It is not easy to win a customer, but it is easy to lose a customer.

12. Every customer wants to be respected and affirmed. 13. Not only provide after-sales service, but also provide pre-sales service.

14. Always thank your customers, because it is your customers who make you successful. Extended information Classic sayings of "customer-centric": 1. How you treat others will be how others treat you.

2. Service is not just about repairing malfunctioning machines, but about maintaining users’ mood and soul. 3. You must first be satisfied with yourself before you can return satisfaction to your customers.

4. The purpose of a business is to win customers. 5. Serve customers wholeheartedly! 6. To provide good services requires hard work and perseverance.

7. Inherit civilization and touch you and me! 8. Keeping promises is the most important and valuable intangible asset, which can often bring a very good reputation to the company. 9. The task of scholars is to complicate simple problems; the task of managers is to simplify complex problems.

10. Service complaint handling is half technology and half art! 11. Customer rejection is the real beginning of sales, and customer complaints are the beginning of customer satisfaction and loyalty. 12. I know you will understand. This is to ensure the rights and interests of loyal customers who are as important to our company as you.

13. Please don’t worry. I understand your mood very well and we will do our best to solve it for you. 14. Use our sincere smile to exchange customer satisfaction with our service.

15. The highest level of a ninja is to endure it even when you can’t bear it anymore. This is most applicable to customer service people. 16. Different customers have different needs, so our service standards and methods should also be different.

17. Thank you very much for providing us with this information, which will make our service better. 18. Thank you very much for your concern and support for us. We will improve it as soon as possible. 9. Famous quotes about service quality

I would like to prove that anyone who behaves kindly and noblely will be able to withstand adversity because of it. ——Beethoven

Develop in them the physical strength to endure hard work, the pure and noble morals, the broad and free spirit that can accommodate new trends, that is, the power to swim in the new trends of the world without being overwhelmed. ——Lu Xun

Self-consciousness is the mother of progress, and self-abasement is the source of degradation. Therefore, self-consciousness is indispensable, and self-abasement is indispensable. ——Zou Taofen

Be careful not to say or do bad things even when you are alone, but to learn to be more shameful in front of yourself than in front of others. ——Democritus

Quietness cultivates one’s character, frugality cultivates virtue. —— Zhuge Liang

Those who are extravagant and lazy will be poor, while those who are strong and thrifty will be rich. —— Han Fei

Half a piece of vermicelli should be cherished even if it is a public property. People don't understand Yu Zhongqu, but they say Yu is a calculating person. ——Xu Teli

People who let themselves be completely controlled by wealth can never be fair. —— Democritus

The purpose and function of etiquette is to make people's original stubbornness soft, to make people's temperament gentle, to make them respect others and get along with others. —— John Locke

A kind spirit welcomes people, and they are as close as brothers; a bad spirit welcomes people, and it harms the soldiers. ——Guan Zhong

Courtesy is the first important thing that children and young people should be particularly careful to develop into habits. —— John Locke

Courtesy delights those who are polite, and those who are treated with courtesy. ——Montesquieu

Courtesy can often replace the noblest feelings. - Merimee Politeness is the easiest thing to do and the most precious thing. —— Gonchar

Having a bad temper is one of the more despicable human natures. If a person loses his temper, it is equivalent to taking a step back on the ladder of human progress. —— Darwin

The bees sip nectar from the flowers and express their gratitude when they leave. The flamboyant butterfly believes that the flower should thank him.

——Tagore