it can be said that management is both a technology and an art. In the book Management Compass, the author puts forward the core of enterprise management-people-oriented; Management philosophy-managing people's hearts, managing human nature and balancing human feelings.
1 manage people's hearts
-those who share the same desire win, and those who help each other in the same boat win-
As the saying goes, "those who win people's hearts win the world". The success or failure of kings is like this, so is the rise and fall of enterprises. Running a business is running people's hearts. If the team's heart is well managed, employees will be careful to manage the customer's heart. If the customer's heart is well managed, the enterprise will naturally win the market.
the key to winning people's hearts is to have a sincere heart. No matter whether an enterprise is to employees, customers or partners, it must always have a sincere heart and an "altruistic" thought, so that an enterprise can unite people's hearts, enhance its management ability and become stronger and stronger.
I can understand the truth, but it's hard to really do it. How can we benefit his abilities?
first, be kind and let go of selfishness. If you don't have selfishness, you will do things fairly, you will do things wholeheartedly, and finally you will be smooth;
second, there is awe. Awe is a life attitude, but also a life wisdom. Without awe, you will be unrestrained, do whatever you want, get carried away, and bring disaster;
third, be grateful. People who know how to be grateful know how to pay, know how to respect, feel grateful, feel happy in life and experience the value of life.
Huawei's understanding of "altruism" is very in place.
Ren Zhengfei has a famous saying: "If you give more money, you will become a talented person." The high salary system is Huawei's consistent style, because Ren Zhengfei believes that enterprise competition is the competition of enterprise creativity, and the core of creativity is talent. If employees are satisfied with their jobs, they will make products seriously and the competitiveness of enterprises will be improved.
Huawei guarantees that the per capita income of employees is higher than the corresponding highest level of regional industries during the economic boom and the stage of good development. This shows that Huawei has a thorough understanding of managing people's hearts.
2 Managing human nature
-If you don't follow the rules, you can't form a square-
Human nature has both good and evil sides, so managing human nature should promote the good and suppress the evil, and adopt different management methods and deal with them flexibly according to each person's personality characteristics.
how to understand Fiona Fang? Party-be square and have a bottom line; Round-be round when dealing with others, leaving room. This is the foundation of life and the way of life.
Everyone has his own values, so does an enterprise. The values of an enterprise should be recognized by all members, which represents the value orientation of the enterprise and is the compass of enterprise management.
Take a small point as an example. The establishment of enterprise rules includes three parts: right, responsibility and benefit. Effective institutional rules can help enterprises to clearly divide their work and manage. At the same time, there should be a clear reward and punishment mechanism to stimulate the spirit of team struggle, enhance team cohesion and release everyone's potential.
3. Balance human feelings
—— Be fair, know what people are doing and be good at their duties ——
Everything has its own operating rules, from the universe to nature and then to individuals in enterprises. Everything should be changed and adapted slowly. The more laws and regulations, the more complicated and chaotic it is.
Just like in an enterprise, every employee has his own strong points and weak points. Balancing human feelings means putting the right person in the right position. Leaders should know how to employ people, managers should know how to be directors, and employees should know how to do things. Everyone should give full play to their strengths and achieve the matching of people and posts.
Roosevelt said: "The best leader must be a person who knows people well and is good at doing things. He can always assign suitable jobs to his subordinates according to their abilities and support them to do it."
Ma Yun also said: "There are only two reasons for employees to leave their jobs: one is that the money has not been given in place, and the other is that they have been wronged."
many times, when managers measure a person's value, they don't look at what he can't do, but what he has done. There are no perfect talents in the world, and it is good to be good at tapping the strengths and advantages of others.
if enterprise managers can know people and be good at their duties, they will naturally have leadership, which will attract talents, and finally improve the soft power of enterprises to achieve a win-win outcome.
The management thought in Business Compass is closer to the national conditions of China, which provides a window and channel for management science in China. Through repeated reading and thinking, you will find the mystery behind enterprise management, which is of immeasurable value to our present market in China, society in China, entrepreneurs in China, managers in China and knowledge workers in China.