As a salesperson, we must keep learning, especially friends who have just entered the sales industry, and there are too many misunderstandings about sales. Next, let's take a look at the classic quotations of sales in 2020 for your reference only!
1, people don't like to be promoted, but they are keen on buying.
Everything is zero before the transaction.
There will always be sales. Either you sell things to customers through "yes" or customers sell things to you through "no".
4, the same conditions, people want to do business with friends, different conditions, people still want to do business with friends.
Learn from the person who refuses you, and every objection will eventually become the reason why he must buy.
6. Believe in your company, your products and yourself, otherwise your sales will not succeed.
7. If you send away a happy customer, he will promote it everywhere and help you attract more customers.
8. Tell potential customers what you want to do as soon as you enter the door, and then strike out and close the deal as soon as you find buying signal.
9. Very few people really refuse, and most of them just delay. Recognizing rejection is as important as overcoming it.
10, it was not me that the customer refused, but a suggestion I made.
1 1. Most people don't want to do hard work that is conducive to sales.
12. If the customer is your friend, even your strongest opponent can't take him away. What you need is not more sales skills but more friends.
13, sales earn commissions, and friends earn wealth.
14, if you can make customers laugh, then you can make them buy.
15. The most effective sales skills should include 25% questions or conversations and 75% listening.
16, this is not forced sales, but forced sales.
17, reference customer is gold: rules, easy to slow down and not easy to rush.
18, which constitutes one of the basic principles of strange visits: to make a long story short; Ask thought-provoking and effective questions and guide meaningful dialogue.
19, every "no" will take you one step further from "yes".
Remember, people always like to talk about themselves. However, for you, this is an opportunity for you to find common ground with them, establish relationships and improve the sales success rate.
2 1. The key to becoming a professional salesperson is to abandon the salesman's accent.
22. Relationship first, sales first! Never mind, there is no sales!
23. In the real world: If you can foresee rejection, then you can stop it.
24. You must first make sure that the potential customers really want to buy your products, and then you can try to conclude this transaction next year or this year.
25. Any problems of potential customers should be regarded as buying signal.
26. Dessert is the most important part of food, just as trading is to sales. Traditionally, this should be put at the end, but I put it at the front.
27. If you make multiple different calls, be sure to write down the messages you left.
28. You don't need to sell all the time. If it is done well, customers will take the initiative to buy it in 95% cases.
29. Failure is not a situation out of control, but a lack of execution. There is no complete failure in the world.
30. Competition does not mean war. It means learning, preparation and doing your best.
3 1, in sales, right or wrong is not important, what matters is the customer's feeling, which is to make customers feel satisfied and happy. So, what's the best way to deal with the troublesome customer complaints? Let's try the "private care method".
32. Customer complaints are a good opportunity to strengthen relations.
There are many skills to be a good listener, but the most important thing is to remain silent.
34. Listen first with the purpose of understanding, and then listen with the purpose of answering. The two cannot be reversed.
35. There are no customer types in the world, only customer characteristics. So, don't classify customers, but try to understand them.
36. In fact, only one word is needed to conquer all customers: coordination.
37. Interpersonal relationships make a career.
If you want to make the most effective use of social activities, you should spend 75% of your time with people you don't know.
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